Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Reviews in Weston, MA

Updated December 17, 2014
Updated December 17, 2014
1,191 Reviews
3.4
1,191 Reviews
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
449 Ratings

Review Highlights

Pros
  • The company pay is reasonable for the expectation and lack of work life balance (in 85 reviews)

  • You are given a good amount of days off per year and good benefits (in 95 reviews)


Cons
  • Work/life balance can be a challenge but that's pretty much corporate America (in 78 reviews)

  • Senior Management is not aligned, compensation lacking for increases, no work-life balance (in 17 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Analyst in Weston, MA
    Former Employee - Contract Analyst in Weston, MA

    I worked at Liberty Mutual Insurance

    Pros

    Large company with great benefits and salary

    Cons

    Not much room for advancement

    Advice to ManagementAdvice

    Have more career opportunities for employees

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    My Liberty Mutual experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Case Manager III in Weston, MA
    Former Employee - Claims Case Manager III in Weston, MA

    I worked at Liberty Mutual Insurance full-time (more than 5 years)

    Pros

    A good company to work for, good compensation & benefits & a good group of people. The office building is convenient to 95 & The Mass Pike.

    Cons

    Management was too concerned about "the numbers" and not the hard work & dedication of many of it's employees. There were no department or company parties to boost morale.

    Advice to ManagementAdvice

    More individual recognition, more employee awards, more internal gatherings & boost morale...

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Weston, MA
    Current Employee - Director in Weston, MA

    I have been working at Liberty Mutual Insurance full-time (more than 10 years)

    Pros

    Location, compensation, growing, flexible time off, smart people

    Cons

    Only small circle of people who are promoted

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Underwriting Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Intern in Weston, MA
    Former Employee - Underwriting Intern in Weston, MA

    I worked at Liberty Mutual Insurance as an intern (less than an year)

    Pros

    Congenial environment, continuous training, exposure to various jobs within business unit, opportunity for organic growth.

    Cons

    Cubicles - lack of open environment in some divisions

    Advice to ManagementAdvice

    Promote a more open office environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Group Market Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Weston, MA
    Former Employee - Underwriter in Weston, MA

    I worked at Liberty Mutual Insurance full-time (more than an year)

    Pros

    The atmosphere was very friendly and supportive. I began as an associate underwriter and was given extensive training on general underwriting principles as well as company practice and systems. Due to the relatively small size of the department it was possible to directly interact with senior management regularly. The underwriters have an assorted work history which allows for interesting collaboration and ideas when attempting to solve problems. The work and clientele are diverse which allows the underwriter to learn about many different industries and occupations. The salary is very competitive compared to many other companies in the same industry. The company also has opportunities for employees to gain certifications and qualifications such as the CPCU which are paid for by the employer. The hours are very flexible during the off season though it is expected that the necessary hours are worked to complete tasks during heavy periods of work.

    Cons

    The opportunity for growth was limited during my time there and there were very few opportunities to progress past a senior underwriter post. Compared to some of its publicly traded counterparts the bonuses were fairly low and tied to a performance rating system in which the rating received can sometimes seem arbitrary due to the vague performance guidelines. Promotions and awards can seem capricious as, again, performance is not tied to any specific metric but broadly defined categories. The internal relationship between other internal departments such as Sales and Actuarial can be contentious and adversarial instead of collaborative. The actuarial department in particular can be rigid and conservative in its methodology which is counter-productive to growth.

    Advice to ManagementAdvice

    No general comments to front line management, however the performance rating system should be revamped to take into account sales performance and volume of work at least as additional factors. Also, more investment is needed within the Group Market business to facilitate growth and provide more opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Depends where you work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Underwriting Assistant in Weston, MA
    Current Employee - Senior Underwriting Assistant in Weston, MA

    I have been working at Liberty Mutual Insurance

    Pros

    The UA position is a great place to start building an insurance career. I've been in Property Underwriting for several years and I'm still learning new things. Can possibly lead into Underwriter position if that is desired. Liberty offers good benefits and good pay.

    Cons

    Management in my region needs help. They are hands off and don't communicate with their employees much. There is no sense of team in my office.

    Advice to ManagementAdvice

    Get to know your employees. Act like you care about them. Deal with personnel issues up front instead of letting them grow to be extreme problems.

    Recommends
    No opinion of CEO
  8.  

    Good Culture but Dead-end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager II in Weston, MA
    Current Employee - Case Manager II in Weston, MA

    I have been working at Liberty Mutual Insurance

    Pros

    It is a very nice work life balance here, but it really depends where you are. Sales seems to be a pretty good gig, but in claims where i was there really was very little opportunity for advancement, altough the starting pay was decent for a recent grad. You will need to put in at least 2-3 years in claims before consideration in other departments.

    Cons

    Can be boring, stifling, a bit stuffy and old fashioned at times. Be careful because it is easy to get comfortable and slip into mediocrity which is certainly tolerated.

    Advice to ManagementAdvice

    Overall management seems like good people although i did not have much interaction. They should do more in terms of team building and career development for those who are inerested in advancing.

    No opinion of CEO
  9. 1 person found this helpful  

    Dedicated employees but youth movement under way; Change is constant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Data Analyst in Weston, MA
    Former Employee - Data Analyst in Weston, MA

    I worked at Liberty Mutual Insurance

    Pros

    The senior management team is relatively young but very bright and aggressive. They have a philosophy of taking no prisoners - live up to my expectations, unreasonable or not, or be fired. Liberty is full of good-hearted people. Many unhappy employees stay with the company because of their relationships with coworkers. Pay is satisfactory; you won't get rich unless you are in senior management. Benefits are satisfactory. For a long time, the company seemed to be a stable and secure employer; then they laid me off after 20 years.

    Cons

    Due to the highly competitive nature of the industry, change is constant. Expect a major reorganization or acquisition every few years. The company has continually shifted costs of benefits (such as health insurance) to employees. There is a social class structure; managers often look down on staff, and professional workers often look down on admin staff. The recent layoffs appear to be disproportionately eliminating older, more experienced employees.

    Advice to ManagementAdvice

    Be loyal to long-term employees. Recognize the commitment and dedication reflected in their many years of service.

    Approves of CEO

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