Liberty Mutual Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 348 ratings Employees say it's "OK" |
CEO Rating
Based on 2 ratings
President & CEO |
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Pros
There is a very professional atmosphere. Given as much responsibility as you ask for. Given the ability for professional training and growth.
Cons
There can be a lot of red tape and documentation for rudimentary tasks. This extra paper can become very cumbersome and time consuming.
Advice to Senior Management
Remove some of the red tape for very basic tasks. Other than that the day to day activities are as much as you make of them.
Pros
Reliable, consistent, decent pace and workload, business casual, good release management skills, decent business / technology relationship, pension after five years
Cons
Stuffy, beige, preponderance of pheremones
Pros
Many opportunities in a variety of areas - especially Boston. Fair salary. Great development and training if you want it. Strong company - no layoffs despite recession.
Cons
Focus on hiring from outside with MBA programs - sometimes overlook internal candidates.
Pros
advancement opportunity and great pay
Cons
large company sometimes not aware of all the happenings
Advice to Senior Management
More roundtable to share information
Pros
-professional environment
-good work/life balance
Cons
Lack communication from senior mgmt
Pros
Fair compensation
Inspiring mission and creed
Increasingly hiring bright and talented people
Cons
Inconsistency across the organization in terms of management abilities, opportunities (both for advancement and for pursuing advanced degrees) and adhering to the "we treat people with dignity and respect" mantra. A culture of fear and a total disregard for the needs of working parents (there is no maternity leave policy, no back-up daycare, and no flexible work arrangements in many areas)
Advice to Senior Management
Delve into employee survey results and eliminate managers who don't treat their people with dignity and respect - the answers are there. Ensure managers consistently apply policiesand acknowledge populations like working mothers and young employees in your policies. Any "responsible" company should have a maternity leave policy!
Pros
Good pay, great opportunity due advancement. Company pays for education and training. It's a global organization so there are many opportunities to relocate.
Cons
Very large company so communication isn't the best. Pay for performance isn't always the case especially when the company isn't doing well.
Pros
You do not have to constantly worry about lay offs. Liberty is generally pretty stable in terms of employment. In the IT side, there are many different departments and technologies to work with.
Cons
Unless you are fascinated by the ins and outs of insurance, you won't have much interest in the business side of things.
Advice to Senior Management
They know what they're doing.
Pros
great career advancement opportunity, great salary, great benefits, great internal training, superior colleagues, co-workers and supervisors are easy to get along with, supervisors have genuine concern about employees, co-workers care about one another, co-workers do not gossip much compared to other companies, Liberty Mutual offers excellent training using the latest online training technologies, pay is fabulous and fair, clients are friendly/professional
Cons
Billable hours and work load balance: my group gave us a minimum number of billable hours we had to attain for assigned clients, measuring our success by that. Some people attain more than enough billable hours, but others are meeting their client needs perfectly with all account requirements up to date. In other words, we are told by superiors to run reports just to reach minimum billable hour quotas if we have nothing else to do on accounts. Others have too many billable hours imposed on them and cannot keep up with the work load, and hence, have to give up going on vacation because their work loads are so packed. Some have to reach the minimum number of billable hours and miss taking earned vacation time because if they do not reach the minimum, they get canned.
Advice to Senior Management
Get rid of billable hours (this only stresses employees out in a negative manner,) distribute work loads more evenly, make sure employees take time off they earn
Pros
Good training in customer service.Good start up pay.Good co workers.Nice building.Nice parking lot and security staff.
Cons
Employee scores are manipulated in order to let go employees instead of laying off.Temp employees are now being implemented in order to cut costs. If you are popular with management regardless of your performance,you will keep this job and even move up if you can stand to stay.
Advice to Senior Management
How you treat your employees will inevitably spill over onto your customer base. Good karma does
not exclude corporations in the long run.



