Liberty Tax Service Reviews

Updated August 28, 2014
Updated August 28, 2014
205 Reviews

3.5
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Liberty Tax Service Chairman, CEO and President John T. Hewitt
John T. Hewitt
102 Ratings

Review Highlights

Pros
  • Flexible schedule, nice office, great staff and teamwork (in 11 reviews)

  • Seasonal position with flexible hours, great for extra income after the holidays (in 11 reviews)


Cons
  • low pay but if you are good then can make good commision (in 9 reviews)

  • unfortunately it is a seasonable position and a person has to obtain full time employment (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service

    Pros

    Great learning experience. Nice people.

    Cons

    Can't think of any cons.

  2.  

    It was positive and educational, but very stressful at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Tax Preparer  in  Dunn, NC
    Former Employee - Lead Tax Preparer in Dunn, NC

    I worked at Liberty Tax Service full-time for more than 3 years

    Pros

    If you like taxes or have your own business, this place will help you learn about most aspects of taxes. My bosses went above and beyond to help the staff learn what they needed to and assisted whenever possible. My pay was pretty good for seasonal work.

    Cons

    It is a seasonal job. There was favoritism. The owners don't necessarily stand up for their staff when customers complain.

    Advice to ManagementAdvice

    Listen to your staff before jumping to conclusions.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Not enough pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager  in  Phoenix, AZ
    Former Employee - Office Manager in Phoenix, AZ

    I worked at Liberty Tax Service full-time for more than 3 years

    Pros

    The best thing about working at Liberty Tax, was the ability to learn and progress (if you have the time).

    Cons

    The down side to working at Liberty Tax is that it only lasts during the tax season. I think they should expand into bookkeeping or something that would carry employee through the year.

    Advice to ManagementAdvice

    I think they should expand into bookkeeping or something that would carry employee through the year.

    Recommends
    Approves of CEO
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  5.  

    Great seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Office Assistant Manager
    Current Employee - Office Assistant Manager

    I have been working at Liberty Tax Service part-time for more than a year

    Pros

    The tax season is always great! Meeting a lot of new faces and learning different Things about different people.... Also the staff is wonderful as well

    Cons

    By the time you get use to the office or area you are working in the season is over... You have to be prepared to expect anything especially from the ones that owe or the ones that's not getting back what they expect...

    Advice to ManagementAdvice

    WE ARE DEFINITELY A GOOD TEAM!!

    Recommends
    Approves of CEO
  6.  

    tax preparer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer  in  Brighton, CO
    Current Employee - Tax Preparer in Brighton, CO

    I have been working at Liberty Tax Service part-time for more than 5 years

    Pros

    Love working at Liberty Tax Service. Great place to work. Like working with the same clients each year so we get to know clients personally and earn their trust. Have added new clients on the way. Am going to school for accounting to further my career in tax.

    Cons

    Have nothing negative to say about Liberty Tax. Just a great place to work and an awesome team to work with. Such a great experience.

    Advice to ManagementAdvice

    Have no advice to give.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Liberating, free and humbling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiver  in  Fullerton, CA
    Former Employee - Waiver in Fullerton, CA

    I worked at Liberty Tax Service part-time for more than a year

    Pros

    Work alone with a radio and get exercise.

    Cons

    The weather - Hot some days - very cold some.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Very good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service

    Pros

    Love wearing costume love being outside love waving to people

    Cons

    Cold weather workin in snow working withiut work gloves

    Advice to ManagementAdvice

    Give $9 an hour

  9.  

    Love my coworkers! We have a great team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer  in  Fort Wayne, IN
    Current Employee - Tax Preparer in Fort Wayne, IN

    I have been working at Liberty Tax Service part-time for less than a year

    Pros

    Great owner, Deb Kessler. Love her!

    Cons

    Some return employees not as knowledgable as they should be.

    Advice to ManagementAdvice

    More training or testing for returning preparers.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Seasonal Work only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Washington Heights, NY
    Former Employee - General Manager in Washington Heights, NY

    I worked at Liberty Tax Service full-time for more than a year

    Pros

    Being able to help the people of your community

    Cons

    New Tax preparers will only have hours for the first 6 weeks of tax season. get 8 or 9 an hour plus 3% of your sales at the end of the season. Franchise owners differ but the successful ones usually have very high tax prep fees making it really hard to feel good about your job. Clients constantly complain and about a 50% of them do not return next year.

    Advice to ManagementAdvice

    Start by being clear about your fees with the clients and employees. Stay open all year around it will benefit you in the long run. Give discounts to family and friends of employees is the least you can do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great place to work and you meet lots of people. Definitely a good job if you love people and numbers.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Tax Service

    Pros

    Meet new people, great software, great coworkers

    Cons

    A little stressful and steict because of the tax laws and regulations you must abide by.

    Advice to ManagementAdvice

    More training to employees.

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