Liberty Tax Service Reviews

Updated March 24, 2015
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  1. Was a great seasonal job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Tax Preparer in South Elgin, IL
    Current Employee - Income Tax Preparer in South Elgin, IL

    I have been working at Liberty Tax Service part-time (less than a year)

    Pros

    Easy money, flexible hours, friendly staff and managers. Learn about tax returns and different tax laws.

    Cons

    Temporary job. Sometimes customers were rude.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful

    tax preparer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Income Tax Preparer in Baton Rouge, LA
    Former Employee - Income Tax Preparer in Baton Rouge, LA

    I worked at Liberty Tax Service part-time (more than 5 years)

    Pros

    great store hours. awesome contest. customers love the wavers. The company has a goal that strategically places these buildings in low income neighborhoods to increase business.

    Cons

    The rates that are charged to customers are astronomical. this company targets low income families in low income neighborhoods. calling them fast filers because they need money.

    Advice to ManagementAdvice

    need higher pay rates. better bonuses.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Liberty tax Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Tax Preparer in Oxnard, CA
    Current Employee - Seasonal Tax Preparer in Oxnard, CA

    I have been working at Liberty Tax Service part-time (less than a year)

    Pros

    Strong training, professional ambient

    Cons

    Job ended in April 15

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Liberty Tax Seasonal

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service full-time

    Pros

    Great Family atmosphere. Flexible. Friendly!

    Cons

    Difficult Business with a short season.

  6. 2 people found this helpful

    My Thoughts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Liberty Tax Service part-time (more than 3 years)

    Pros

    something new every day
    better then working at a burger joint

    Cons

    very low pay
    not enough tax training
    high fees to customers who really can't afford it

    Advice to ManagementAdvice

    bonus need to be better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Tax Service

    Pros

    Liberty Income Tax-Jonesboro, Ar. is a very good employment opportunity. Management is very caring, and supportive. The pay is excellent. Last season ended with a staff party hosted by jonesboro bowling center where we got to bowl and play laser tag.

    Cons

    Only con I have is not the company's fault. Your outside during the coldest part of the year. Management understands this, allows frequent breaks to warm up. They also provides warm coffee and gloves.

    Advice to ManagementAdvice

    Change nothing, stay on course.

  8. It's like working with your family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer in Westminster, CO
    Current Employee - Tax Preparer in Westminster, CO

    I have been working at Liberty Tax Service part-time (more than 3 years)

    Pros

    They are very flexible with your schedule. I enjoy all the return clients which is because of the great customer service values they instill in you.

    Cons

    Some of the challenges are just like every where else. You are not sure when you will be busy.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Ehhh great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Tax Preparer in Bonney Lake, WA
    Current Contractor - Tax Preparer in Bonney Lake, WA

    I have been working at Liberty Tax Service as a contractor (more than a year)

    Pros

    Great intro into public tax

    Cons

    Not enough money company is all about the customer even if they are in the wrong

    Advice to ManagementAdvice

    Trust the franchisee and the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Perfect part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Tax Preparer in Dallas, TX
    Current Employee - Income Tax Preparer in Dallas, TX

    I have been working at Liberty Tax Service part-time (more than a year)

    Pros

    Great job if you need extra cash.
    Great way to learn taxation.
    Promotions based on tests.

    Cons

    Pay is low compared to other tax businesses.
    Usually not a professional environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Loved working with the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Tax Preparer in Oak Harbor, OH
    Former Employee - Certified Tax Preparer in Oak Harbor, OH

    I worked at Liberty Tax Service part-time (more than a year)

    Pros

    Very thorough training to complete taxes effectively. Up-to-date marketing and promotions made it easy to sell the business line.

    Cons

    Pushing the Bank Products on the clients was frustrating. Pay was based off of commission of the total price of the tax return fee.

    Recommends
    Positive Outlook
    No opinion of CEO

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