Liberty Travel Reviews

Updated July 29, 2015
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2.4
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Recommend to a friend
Approve of CEO
Liberty Travel President Emma Jupp
Emma Jupp
55 Ratings

Pros
  • Met a lot of great people fun atmosphere (in 7 reviews)

  • it is a cool job you learn a lot working here and a diverse company (in 3 reviews)

Cons
  • I would say the work life balance is the most negative factor about this company (in 6 reviews)

  • Then I would say upper management is a joke and most area leaders (in 9 reviews)

More Pros and Cons

119 Employee Reviews

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  1. Unfair Wages

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Travel full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The company has a young mindset and is open to new ideas if they are presented properly to the right powers that be. In the marketing department, which I worked in, the employees were exceptional. They all worked hard, knew what they were doing and are truly a joy to work with. It was a real pleasure to come into work every day.

    Cons

    There wasn't any training, constructive criticism, and strategy for marketing team, or myself. Its a face past environment which leads to a lot of miss communications and many mistakes because of it. Employees are rarely compensated for their work and even do not receive any raise.

    Advice to Management

    TRAIN new employees! Do special lunches that integrate new employees with the current ones so that they can assimilate quickly and are able to have a small window of time to figure everything out. Also make sure you think everyone who goes above and beyond to reach KPIs!


  2. New Hire

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Travel full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Full-time, good benefits, paid training, many employees have advanced within the company over long careers, company is growing and expanding their global footprint. It's a great way to get your foot in the door of the travel industry.

    Cons

    High turnover, retail hours, base pay isn't affected by regional cost of living differences.


  3. doesn't recomment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Chicago, IL
    Former Employee - Anonymous in Chicago, IL

    I worked at Liberty Travel (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the travel opportunities and discounts.

    Cons

    no opportunity for salary increases ever. company pushed out anyone that didn't fit their mold and put in place young people who have no idea what they are doing.

    Advice to Management

    value those employees who are loyal and have good skills before it's too late.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Travel Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Liberty Travel full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice co-workers, company happy hours, uniforms so you don't have to buy work clothes

    Cons

    low pay, industry becoming irrelevant with the internet

    Advice to Management

    Nothing


  6. Helpful (2)

    travel agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Travel full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you love to travel, you get discounts, but you don't travel for free. First year benefits are great.... after that no incentives

    Cons

    Everyone starts at 30,000 no matter where you live. They say that you should make move commission to help with the cost of living, but people are cheap everywhere. Cons the fact that everyone sees your commission creates bitterness, jealousy, and friction. Also with groups, the area leader tells you to pass on the group and still make commission, but your team leader will take everything away to keep the group in house, and you get nothing

    Advice to Management

    Don't be so greedy, do what us best for the costumer by letting groups do groups


  7. Helpful (3)

    Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in New York, NY
    Former Employee - Team Leader in New York, NY

    I worked at Liberty Travel full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good sales people. Some travel perks. Hard to find a pro. The recruitment process is long but recruiters nice. Lots of alcohol and inappropriate behavior, that could be fun.

    Cons

    Terrible executive team. No leadership from the top. Ran by someone who never did the job and knows nothing about it. Hours are terrible and most holidays stores are open. Goals high and stress levels so high that often sales people crying. Area leaders are all new and oblivious, they make a show and take pictures but do no real work themselves. Nation leader is mean and disrespectful. President talks nice but stabs you in the back when making decisions that she has no experience in. Hard to believe these people run a company. Stay away from this mean company who chews people up and spits them up. Employees so scared they either leave or become dog eat dog. The dishonesty that is pushed on customers is despicable, all to make more money.

    Advice to Management

    Stop looking for party friends and keep leaders who lead the people. Put someone in charge who actually has done the work and hires people based on skills not who is scared.


  8. Travel Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Consultant in New York, NY
    Current Employee - Travel Consultant in New York, NY

    I have been working at Liberty Travel full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job, awesome co workers, and great travel opportunities around the world.

    Cons

    High stress, long hours, and lots of different systems to learn for a novice.

    Advice to Management

    try to cut down on so many promotions, the consultants do not have time to learn them before a new promotion it put out.


  9. Great Travel Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Expert in New York, NY
    Former Employee - Vacation Expert in New York, NY

    I worked at Liberty Travel full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    The people and the travel benefits are great

    Cons

    Not a good work life balance


  10. Helpful (1)

    Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Travel

    Pros

    Team atmosphere. Hiring process took a little while. Began with a phone interview, with two follow ups.

    Cons

    Hard to balance life and work.

    Advice to Management

    Update tech


  11. Helpful (4)

    Travel Cosultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Liberty Travel

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    if you are about 22 years old and new to career world you might like this job however it will be hard to sell to a middle age market if you have no travel experience

    Cons

    Low pay,no direction or guidance from peers or management very young management thrown into positions they are not qualified for, misleading commission structure, very pushy close tactics that can mislead consumer. Constantly fielded complaint calls about bookings gone wrong.

    Advice to Management

    you are losing great employee's but you are so focused on your numbers and not your customers or staff, high turnover will continue.



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