Life Time Fitness Reviews

Updated September 4, 2015
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Life Time Fitness Chairman, President, and CEO Bahram Akradi
Bahram Akradi
417 Ratings

Pros
  • Free Gym Membership nothing else (in 54 reviews)

  • I can honestly say the free gym member ship is the only pro (in 48 reviews)

Cons
  • Long hours doing repetitive tasks (in 38 reviews)

  • Lack of communication with upper management (in 29 reviews)

More Pros and Cons

893 Employee Reviews

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  1. Helpful (1)

    To advance, you must be friends with upper management, not about how you performed or what you know.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Head in Detroit, MI
    Current Employee - Department Head in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free gym membership and discounted services, which are still pricey. I can get a haircut for $10, the same one would cost me $25 in the Life Time Spa.

    Cons

    No balance between work life and personal life. Expectations too much on managers to work 6 days, sometimes 7 days a week. I've seen General Mangers hire unfairly, on biases and vindictiveness, rather than objective, rational, hiring to the best qualified candidate. I've seen General Managers violate company policy that has led to jeopardizing member safety, especially in the pool area.

    Advice to Management

    The corporate management needs to look into the hiring practices of it's General Managers. Turning over managers is not "making each team member more valuable each year." I challenge corporate management to audit each GM for the past 5, 6 years and see the number of manager changes. Remember corporate, each time a new manager is hired the revenue lost and training expenditures with a replacement manager.


  2. Great place to learn terrible place to work long-term.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head in Chicago, IL
    Former Employee - Department Head in Chicago, IL
    Doesn't Recommend

    Pros

    Fast-paced Many learning opportunities Ability to move around to other Departments Free membership Encourages Healthy Lifestyle Chances to move up within the company

    Cons

    Raises happened for most hourly's (which I wasn't hourly) when minimum wage goes up Management-both Corporate and Club level-very disconnect from day to day activities of Front line employees. Very little thanks given to good performance It all about popularity and talking a good game Management plays favorites with employees who are their friends Very hostile place to work; gossip constantly in all the clubs

    Advice to Management

    My advice would be to try and stay neutral in all situations. Many of them have 'friends' and they rely only on their 'friends' feedback. I've seen this cause to unfairly push employees out of the company. Most employees feel very frustrated by the disconnect between Corporate and the club; so much is expected of us without any idea of what the actuality is that we face in the club everyday. Causing us to not feel set-up for success half the time and if we don't succeed we pay the price even though we're working 60+ hours a week.


  3. Helpful (3)

    Life Time Fitness - A pretty from the outside, ugly on the inside, way of life company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Technician in Chanhassen, MN
    Current Employee - Operations Technician in Chanhassen, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They promote a healthy culture and have great facilities. Flashy name. Trendy industry. Leftover tickets to sporting events sometimes trickle down from the C-suite.

    Cons

    Low pay/poor benefits. Low morale. Unfair/Unjust promotion practices. HR department that is out of touch. Conflicts of interest with vendors. A legal department that has it's hands on too much of the business. Life Time Fitness is just another public company where the executives and the board are working for the stock and not taking care of the employees or the members. Decreasing benefits/increased benefit cost for non-executive employees = "effective lower pay". Ineffective leadership in the C-suite and director levels. A very reactive culture.

    Advice to Management

    Develop, grow and retain talent, give them a reason to stay. Make an appearance to the office once in a while, take the time to get to know your employees before they turnover. Higher a good recruiter. Don't tell employees times are tough, then go patting everybody on the back in the C-suite doling out raises and bonuses.


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  5. Horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Indianapolis, IN
    Current Employee - Supervisor in Indianapolis, IN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice faculty great equipment, the members are awesome and some of the other employees are easy to work with, also the fact that they are flexible when secluding

    Cons

    To many to mention, upper management dose not repeat there employees when we have ideas on how to make the club operate better they don't lesson to you. Also the fact the people look at other people as a competition and a threat to there job.

    Advice to Management

    Invest in your employees.


  6. Serious Management Disconnect

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great learning environment, probably best pay for a corporate situation for personal training, but you can make SO much more if you decide to stop giving the big box over half your sales.

    Cons

    management lacks communication and is very disrespectful and demanding of unrealistic expectations, poor promotion decisions, don't promote based on performance or experience, good old "boys" club, manager was up for promotion and was top 10 in the WHOLE COMPANY in sales in prior years, and they went with a guy who was buddy-buddy with the GM, didn't hit sales goal, but was a real suck up ... needless to say it didn't end well.

    Advice to Management

    take more care in the front line employees of your business, they are what you clients see as your "brand"


  7. Helpful (3)

    Don't walk....RUN Away!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Advisor in Columbus, OH
    Former Employee - Member Advisor in Columbus, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice facility to exercise in.

    Cons

    Horrible compensation. Work/life balance is non-existent. Virtually no opportunities for advancement.

    Advice to Management

    You should not expect to keep professional sales people if your compensation structure is designed to pay individuals at $10.00 - $12.00 hourly. Please stop with the insane motivational or "JACKED" emails. Those are designed purely to keep people going in spite of the low pay, long hours, etc and not because of the great opportunities for development. Sales advisors should have a free membership for their entire family. When you're working 60-80 hours per week and your family does not get to see you at home, it is a slap in the face to have the advisor pay for a family membership so that their family can see them.


  8. Helpful (2)

    You aren't working hard enough, even though we aren't paying you enough.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Sugar Land, TX
    Former Employee - Supervisor in Sugar Land, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free membership, although the work conditions significantly lower the value. Plenty of practice being fake and robotic. There are TVs to watch from time to time.

    Cons

    Depressing atmosphere Constantly disrespected, then told to smile. Regardless of what your department is, you are a janitor. You can never do your job properly. Don't compare this job to other minimum wage jobs, or even other jobs in the $7-$10 an hour range, it will only make you feel badly. Employee morale is rock bottom, but that doesn't matter to LTF. The LTF Vision statement used to be about being a premier employer, at least they aren't lying anymore. I have spoken to multiple employees at other LTF locations and it isn't completely consistent, but things are trending downward all over. I would only recommend working here part-time at best, and doing so once you have exhausted all other options.

    Advice to Management

    Poor compensation leads to a poor base morale and a weaker job pool. The better, more aware workers will seek greener pastures once they realize how much you exploit them, and you will be left with the kind of people that won't be able to deliver the kind of service you try to promise to your members. You won't find enough professional, yet ignorant employees to staff your payroll with unless you are a master motivator.


  9. Helpful (1)

    Awful place to work........Corporate greed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free membership Nice facilities Convenient location Close to my house

    Cons

    Corrupt management Terrible pay for highly qualified employees Questionable business practices Unqualified Managers - kids are hired out of high school to manage departments which they are not even remotely qualified to do. They are asked to manage kids that are either their age or older which does not work. The carrot is dangled in their faces and they will stop at nothing to get their bonus........ Department Heads talk negatively about their staff to other staff members. Upper management has no connections to the front line staff members Who wants to work out at this club after they make you work a billion hours......... Mandatory volunteering

    Advice to Management

    Focus a little less on the bottom line and pay the people who do the work.


  10. No Accountability

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mgr in Syosset, NY
    Former Employee - Mgr in Syosset, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The Members are nice. The pool is great when its slow/not crowded.

    Cons

    The Senior Management! A "clique" of top managers, ignoring problems/not experienced with communicating with members or staff. Strong lack of education of policies. Small problems are ignored & become large, then staff is fired to protect the GM & Clique. Having No Maintenance gives cause of concern for health reasons, broken/lack of proper equipment, several non certified staff causing members to get hurt., Overcrowding in Studios, not happy staff everyone looks/acts "angry," no crossbranding of depts.

    Advice to Management

    Walk thrus from higher mgmnt needed hear. Listen to & respect staff. Respond when theres a concern/problem. If a employee is fired, higher mgmnt needs to investigate why? Higher mgmnt needs to hear from lower ranking staff & members to understand the market. Do your Research & Listen....


  11. Horrifying

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard in Commerce Township, MI
    Former Employee - Lifeguard in Commerce Township, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Decent Pay -Free Membership -Employee Discount on services

    Cons

    -Horrible treatment of employees -Discount not high enough to afford any of the services -Abnormally long shifts without breaks -Inconsiderate customers -Wages not equal to work put in -Critically understaffed

    Advice to Management

    The corporate management needs to crack down on this facility, it is truly an embarrassment to the good name the company tries to implement and promote.



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