Life Time Fitness

  www.lifetimefitness.com
  www.lifetimefitness.com

Life Time Fitness Reviews

Updated December 15, 2014
Updated December 15, 2014
585 Reviews
2.9
585 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Life Time Fitness Chairman, President, and CEO Bahram Akradi
Bahram Akradi
304 Ratings

Review Highlights

Pros
  • You get a free gym membership to a great facility and good benefits (in 54 reviews)

  • I can honestly say the free gym member ship is the only pro (in 48 reviews)


Cons
  • You will work long hours especially if you are a Personal Trainer (in 38 reviews)

  • Upper management isn't in touch with the problems within the club (in 29 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Do your research first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Vernon Hills, IL
    Former Employee - Personal Trainer in Vernon Hills, IL

    I worked at Life Time Fitness full-time (more than an year)

    Pros

    The gym was spacious, had top of the line equipment including bumper plates for Oly lifts and a turf field which was great for conditioning. In fact, a few weeks before my departure the company invested in 5 brand new Olympic platforms, barbells and bumper plates. For a corporate gym, a trainer really could'nt ask for much more.

    The pay was decent but only if you hustled your butt off.

    Cons

    - Huge training staff (35 trainers) for an active member base of 5,000 members where 6% buy personal training. You do the math and tell me if your odds are good making a good living with this company.

    - Management did little to coach and develop new employees. Case in point: 4 out of the 5 trainers who were in my orientation class quit by their third month. (I was the sole survivor)

    - Management pushed you to sell supplements and other overpriced ancillary products and services

    - Useless unpaid weekly meetings on Wednesday afternoons

    - Orientation was one week of supplement and ancillary product and service coaching- valuable time that could have been spent trying to acquire new clients

    - You are forced to work shifts (usually during slow hours) for a menial wage to try to acquire new business until you hit a certain threshold, then your "Freedom" is granted.

    - You get to play janitor during these shifts and clean equipment

    - Hard work isn't rewarded; if anything you become resented by your peers and assistant department heads who are basically glorified trainers who could care less if you succeed or fail

    Advice to ManagementAdvice

    Stop taking the Wal-Mart approach to growing your PT department by adding more mediocre trainers and instead help to grow, nuture and reward your top performers. In the end, your trainers will be happy because their schedules will be full at all times, thus they will earning a good living and will want to stay with the company. Moreover, due to increased morale the quality of service will stay high, which is ultimately what matters most when trying to grow any business. In turn, happy customers buy more, and you won't have to worry about hitting goal ever again. Everyone wins. If your staff is lacking talent, don't just hire the first schmo with a NASM cert. Be patient and find quality people who love fitness and are willing to work hard. There's plenty of us out there. The wait will be worth it as you will soon have a staff that produces consistently month to month, and once promoted to management will find similar people who will produce a similar result.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    $15/hour service for $9/hour pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Services Specialist in Colorado Springs, CO
    Current Employee - Member Services Specialist in Colorado Springs, CO

    I have been working at Life Time Fitness part-time (less than an year)

    Pros

    free gym membership. Discounts in the cafe

    Cons

    Horrible pay, No ability to take care of the member. It must all go through corporate so you end up looking like the jerk when a member is upset.
    Horrible communication between departments.

    Advice to ManagementAdvice

    Higher pay
    Make rules the same for all members so your employees don't have to studder through why one member gets a different benefit than another.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Disappointed with LifeSpa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Esthetician in Minneapolis, MN
    Former Employee - Esthetician in Minneapolis, MN

    I worked at Life Time Fitness part-time (less than an year)

    Pros

    - free club membership and can pretty much go to any club you want to work out etc.
    - LifeCafe food discounts
    - LifeSpa product discounts
    - great access to LifeClinic
    - nice product lines to work with on clients
    - great training program for hairstylists

    Cons

    - direct management was lacking in direction or actually managing difficult staff
    - training that was promised didn't materialize until a new manager came on board 5 months later
    - no training program whatsoever for estheticians, just new product training if your lucky
    - policies that weren't enforced so everyone in the salon was on the same page
    - Corporate decision to make the salon employees accountable to get new clients by prospecting out in the club was futile. Members are at the club primarily for one thing: to work out. Very few if any were interested in taking advantage of the salon/spa and the services it has to offer.

    Advice to ManagementAdvice

    The fact that Corporate doesn't support the salon/spas and won't even do any type of advertising in their own clubs for members to see. Advertising does work, seeing posters, banners and commercials for other facets of the club (LifeCafe, LifeClinic, Run Clubs etc.) does seep into the members brains when they see it over and over again. There was however, advertising (banners and posters ) for products that the salon/spa does not carry (but Target does!) Corporate was taking money out of it's own pocket by not supporting the salon/spas or bothering to advertise any of the products or services.

    Doesn't Recommend
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  5. 5 people found this helpful  

    Overall a positive experience but must be self-directed and hungry to establish leads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in Saint Louis, MO
    Current Employee - Personal Trainer in Saint Louis, MO

    I have been working at Life Time Fitness full-time (more than an year)

    Pros

    -Much higher price point than the average training facility.

    -If you work extremely hard (I might add that being a personal trainer might be better suited to single person), the dividends can be rewarding

    -Unlike many gyms, LTF offers between 19-22% commission on each sale you make on your own. Starting out, if you get just a little support from mgmt and generate your own business you can make upwards of $1,700-$2,000+ per paycheck

    -Pretty good medical and dental insurance as well as 401K 6% match

    -Ability to network with people who have alot of connections in the community

    -When you're doing well, you can pretty much come and go as you please

    Cons

    -In order to be very successful you must make an inordinate amount of sacrifices, including your work/ life balance

    -New trainers receive very little support from mgmt in the form of leads

    -A very salesy gym. LTF offers their own products which, as a PT, you're required to buy into and sell even though many of them are a gimmicky waste of money. But this is all part of the Lifetime "Results Based Culture" malarky. One of the reasons I left was because I never fully bought into these overpriced protein powers, dietary supplements and lab tests.

    -You'll start off the first few months with very reasonable goals. My advice to any new hire would be to not "overperform" because if you knock the ball out of the park repeatedly, management will anxiously raise your goal so that your obliged to hit #'s that can become urealistic and if you miss the mark a few times they'll put you on this nonsensical performance plan which outlines things you need to do or they'll release you.

    -Over time you realize that you're not getting out what you put in. I prospected thousands of dollars worth of training business in the 2 years and 4 months I was there but got next to nothing in return. The department heads take all the promising leads themselves and take them through the hyper salesy process, inducing them to buy crap they don't want or need.

    Advice to ManagementAdvice

    Put more stock into personal trainers or "fitness professionals" who have proven themselves to be worthy of business by getting clients and retaining them. From a cost standpoint, it makes more sense as well because you won't need to waste money sending new people to certification somewhere and paying for they room and board for a week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Nice company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Engagement Advisor
    Current Employee - Member Engagement Advisor

    I have been working at Life Time Fitness full-time (more than 3 years)

    Pros

    Great atmosphere to work in. Great members who truly care about their health so it makes it easy to help them in their pursuits. Free membership and they want and encourage you to work out on the clock.

    Cons

    Quota driven. Majority of your time is spent making phone calls to people who have been called many many times. Long hours minimum of 50 (10 hr days) and longer at the end of the month.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Life Time provides employees a great workplace full of opportunities for upward mobility. Complete offerings of benefits for full time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Dallas, TX
    Current Employee - Department Head in Dallas, TX

    I have been working at Life Time Fitness full-time (more than 5 years)

    Pros

    Promotions come from within, benefits, opportunity for financial growth.

    Cons

    Hours can be long, commission earnings are not for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Team Member in Norcross, GA
    Former Employee - Member Services Team Member in Norcross, GA

    I worked at Life Time Fitness full-time (less than an year)

    Pros

    Free membership, getting to know the members which opens doors for new opportunities (side jobs,internships etc.), and scheduling with the supervisors to fit our schedule.

    Cons

    Upper management isn't in touch with the problems within the club. They aren't very transparent when there are major issues in the club when it comes to the actions of other team members.

    Advice to ManagementAdvice

    Stop worrying about the bottom line so much!
    Let people work over 40 hours

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Stressful, learning experience.

    • Career Opportunities
    Current Employee - Aquatics Supervisor in Florham Park, NJ
    Current Employee - Aquatics Supervisor in Florham Park, NJ

    I have been working at Life Time Fitness part-time (more than 3 years)

    Pros

    I climbed the ladder pretty quickly and I was only in high school. Definitely have seen people go from hourly positions to full time.

    Cons

    Very stressful, very corporate, a lot expected of you and mostly young staff (i.e. high school/college students). Always felt like you were being watched with everything you did (always GMs/audits coming through)

    Advice to ManagementAdvice

    Get rid of that constant "big brother" feeling and it would give more room for people to be creative and actually do their job (especially in less standard operable jobs like swim instruction/instructor positions).

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    The culture is very corporate and air tight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard in Plano, TX
    Former Employee - Lifeguard in Plano, TX

    I worked at Life Time Fitness part-time (more than an year)

    Pros

    The culture is organized and structured.

    Cons

    The people are trained to follow orders.

    Advice to ManagementAdvice

    Allow for more employee discretion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great community of caring individuals, Excellent for stay at home moms who need to work part time and love kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Life Time Fitness full-time (less than an year)

    Pros

    Childcare, convenient cafe, pools, salon all in one place

    Cons

    Sometimes you may be called upon to fill in if a team member does not show up, but management is quick to show recognition.

    Advice to ManagementAdvice

    More inservices to provide one on one talk with management and department heads.

    Recommends
    Positive Outlook
    Approves of CEO

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