Lifetouch Reviews

Updated July 30, 2015
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2.7
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Recommend to a friend
Approve of CEO
Lifetouch Chairman and CEO Paul Harmel
Paul Harmel
194 Ratings

Pros
  • If you love working with kids and taking picture this is the job for you (in 18 reviews)

  • The Employee Stock Ownership Program keeps all employees motivated to insure the company does well (in 10 reviews)

Cons
  • Lots of wear and tear on your vehicle that could be better compensated for (in 13 reviews)

  • Very low pay - Management is struggling with technology changes - they need a better vision for the next phase of the company (in 20 reviews)

More Pros and Cons

460 Employee Reviews

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  1. Fast-paced & fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Portrait Photographer
    Former Employee - Senior Portrait Photographer

    I worked at Lifetouch full-time (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great learning opportunity for anyone looking to take up photography. Fast-paced, fun environment. Easy to take a day off with enough notice.

    Cons

    As a photographer, trafficker, or sessioner, you only get one half hour lunch & no 10 minute breaks. With the fast-paced atmosphere of get 'em out in 12 minutes, it's almost impossible, even though that's illegal.


  2. needs to give better compensation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Veteran Photographer in Philadelphia, PA
    Current Employee - Veteran Photographer in Philadelphia, PA

    I have been working at Lifetouch (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    co workers were great, get to work in a new environment every day, summers and holidays off, great for parents who want to be off when their children are off from school, training provided

    Cons

    low salary, no raises, not much room for growth, a lot of wear and tear on your car and not compensated well enough for its up keep, hard to have this be the primary source of income

    Advice to Management

    need to give photographers more opportunity for raises, hard to keep up with cost of living increases


  3. Never the Same Day Twice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Photographer - School in Canton, OH
    Former Employee - Photographer - School in Canton, OH

    I worked at Lifetouch

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This job was always an adventure. It was fun to work with all the different students, particularly the youngest ones. If you can get used to the very early mornings, the hours are nice because you generally have a lot of the afternoon and all of the evenings for yourself. There is a nice balance between working with a team and working individually. Management was always willing to respond to questions and help support the photographers.

    Cons

    The job is much more physically demanding than you might expect. Equipment set up and transport is no small task and you spend hours, often without a break, on your feet slightly bent at a camera. Also, the morale of the other employees was often discouraging. Finally, while there is a commitment to quality, there is an equal commitment to speed and when you are always rushing, it's challenging to do your best work.

    Advice to Management

    Employee staff meetings do nothing to help morale. The training at the beginning of the season is so upbeat. Try to continue that spirit throughout the rest of the season instead of spending so much focus on mistakes or declining sales. Perhaps spring for some food. Also, it would be great if you could reduce your expected student photographed per hour ratio to allow for better quality.


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  5. Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Muncie, IN
    Current Employee - Anonymous Employee in Muncie, IN

    I have been working at Lifetouch

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great hours during busy season

    Cons

    Seasonal jib and it could be a better balance if the company would let the NCC do all the calls including sports proms dance and misc


  6. Helpful (2)

    I'd rather not say.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Lifetouch full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Employee owned, good health ins., great 'retirement' plan, great work environment, the people are nice and it's a very fun place to work.

    Cons

    Employee owned so if you work at the company long enough (25+ years), you might have a nice retirement, but it's not enough to live on until then. You can gave great skills, great experience and go above and beyond and still not feel valued.

    Advice to Management

    I think it would be a good idea to listen to the employees (maybe ask them occasionally), take them seriously, and most of all, value them. It's difficult to feel good about working for someone when you feel taken advantage of. Management are living like kings and queens while employees can hardly afford to buy a car to drive to work. Almost everyone has a second job to make ends meet or it's a supplemental job for a couple. You can't live off of the income from this company - and it's not an entry level company like a fast food restaurant.


  7. ESOP company is an industry leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lifetouch

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lifetouch is an ESOP company, which means the employees own the organization. 20%+ of your annual compensation is put into stock. When you leave, your vested portion is given to you. Example: Make $30,000 this year, and you'll get about $6,000 in stock. After you are fully vested (7 years), that money is now yours. Unless I am offered a job with compensation about 25% what I currently earn, there is no reason to leave. We have a performance culture. You must perform at a high level or your job will be at risk. The peers with whom I work are kind, and there is premium placed on EQ. No high drama in meetings, just a commitment to get moving and get work done. I rated compensation as five stars assuming you are full-time. For seasonal workers, that star rating would be lower. Work/Life balance is tricky. In "the season" there is no balance -- it's all work. In off seasons, it's easy to find time to vacation, etc. We also work with institutions we are proud to help -- schools and churches.

    Cons

    The picture industry is changing, and there is stress associated with that. There is an inherent instability in the workforce when you can not be sure about if you will have long-term future or whether your position will be eliminated in the next round of budget planning. Our company is seasonal, which means that many positions are not year-round. Difficult to make a career out of a part-time job.

    Advice to Management

    Look beyond imaging as our only revenue stream. As an industry leader, be bold.


  8. Helpful (5)

    Outlook bleek

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lifetouch full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee owned. Fast paced, fun work, and diverse. Working with schools to create would relationships can be challenging but rewarding.

    Cons

    Company software outdated causing too many layers of complexity. Leadership out of touch with field. Too many hours spent fixing issues that shouldn't have be caused by poor systems.

    Advice to Management

    Quickly catch up with software needs to support the field. Innovation needs to happen to create a future for the company. If change doesn't happen soon, 3-5 years, the company will go belly up.


  9. Photographer Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer Sales Specialist in Eden Prairie, MN
    Current Employee - Photographer Sales Specialist in Eden Prairie, MN

    I have been working at Lifetouch part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Get to travel and meet new people, take photographs all day. Doesn't seem like a job when you really like taking pictures. Company has good on line tutorials so you can continue to learn your craft.

    Cons

    Sales division doesn't communicate with the photographer division head, sales reps don't seem to be held accountable for bringing in new business. Poor financial decisions regarding the travel of the photographers.

    Advice to Management

    Your photographers are your business , you should treat them better. $70 per diem is ridiculous. The company should handle the travel arrangements for the photographers and they shouldn't have to come out of pocket for their hotel rooms. Photographers shouldn't have to worrry about the travel arrangements and how they are going to pay , they should be able to concentrate on capturing great images.


  10. photographer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lifetouch

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    fun interacting with customer families

    Cons

    travel and overnight stays required

    Advice to Management

    be upfront about travel life


  11. Life at Lifetouch

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer
    Current Employee - Photographer

    I have been working at Lifetouch part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Taking pictures Work environment Fun kids to work with

    Cons

    Rude customers Sales averages can be hard to maintain No commission

    Advice to Management

    Push for appointments



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