Lifetouch Reviews

Updated August 30, 2015
486 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
Lifetouch Chairman and CEO Paul Harmel
Paul Harmel
201 Ratings

Pros
  • If you love working with kids and taking picture this is the job for you (in 18 reviews)

  • The Employee Stock Ownership Program keeps all employees motivated to insure the company does well (in 10 reviews)

Cons
  • Lots of wear and tear on your vehicle that could be better compensated for (in 13 reviews)

  • Very low pay - Management is struggling with technology changes - they need a better vision for the next phase of the company (in 20 reviews)

More Pros and Cons

486 Employee Reviews

Sort: Popular Rating Date
  1. Photographer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Studio Photographer in Eden Prairie, MN
    Former Employee - Studio Photographer in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lifetouch (Less than a year)

    Pros

    It's a good stepping stone for beginning photographers to gain experience

    Cons

    It's a dead end job

    Advice to Management

    Don't throw your best employees here. You'll waste your time.


  2. Helpful (1)

    Hard to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lifetouch full-time (More than 10 years)

    Pros

    PTO is flexible, not alot of questions are asked if you need time off. Great coworkers. The type of work is something you can grow to love. Opportunity to advance but almost impossible to get.

    Cons

    The place makes snap decisions, completely redesigns an area and the work flow every season. These snap decisions eliminate job positions without forewarning, so you are forced to learn how to do 3 jobs at once or take another less stable position elsewhere if one is available. This year they decided experienced employees would not receive the annual raise which was usually 5-30 cents. Instead, inexperienced new hires were given up to .75 cent raises. Last season experienced employees asked if pay could be raised to compare to other companies within the area, since many coworkers had left to seek better pay elsewhere, and this was the company's response? The quality of the product has been steadily getting worse over several years, employees are told to let things go that otherwise in the past would be fixed before it was sent out to the customer or the people who are 'fixing' it have never been actually been trained how to fix it. The excuse for taking shortcuts is 'the territory sent it messed up, they shouldn't have sent it in like that if they didn't want problems'. So we're producing less quality work and leadership collects a list of messed up jobs so they can turn around and complain to the territory/customers. It makes it so hard to take pride in the work we do, and it's embarrassing that a professional business would treat their customers this way. We the employees do not want to drive ourselves out of a job.

    Advice to Management

    To upper management: Open your eyes, get involved with the different areas of workflow. Speed of workflow should never compromise the quality. More is not always better. You have good hard working employees that want to see the place succeed and that want happy customers and they want to succeed as well, but you're driving them away. The place won't last if this continues.


  3. bad company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Modesto, CA
    Current Employee - Photographer in Modesto, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get paid for mileage

    Cons

    way too little pay for all the work you have to put in!

    Advice to Management

    Care for your employees more and we would be better workers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Life touch sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment, good co workers, friendly staff

    Cons

    Not too much to say, all and all is great


  6. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great place, excellent ESOP, easy product line

    Cons

    saturated market, small territory, lacking technology


  7. Helpful (1)

    School Photographer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lifetouch full-time

    Pros

    Mileage compensation if allowed to drive own car.

    Cons

    Long hours, low pay, heavy lifting, unpleasant working conditions, photographers are not professionals, rules are not followed consistently, unfriendly co-workers.

    Advice to Management

    Ego is out of control. Better consistent training, less contradictions. Too money driven. Open hostility toward photographers not in "click".


  8. Sad day when I left

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Lifetouch full-time (More than 10 years)

    Pros

    ESOP was once good; use to grow per year but it has been many years small growth. Good coworkers only reason I stayed so long

    Cons

    So many to list. Salary was low, health care costs to much, when care was needed only 1/4 of it was covered.

    Advice to Management

    Fire CEO and look for more business


  9. Wants to be leader in the industry but not willing to invest in their people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Lifetouch (More than 8 years)

    Pros

    Great environment, kids are fun

    Cons

    Not willing to invest in proper training for their team members. No loyalty


  10. Customer service, call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Chesapeake, VA
    Current Employee - Administrative in Chesapeake, VA
    Recommends

    I have been working at Lifetouch part-time (More than 10 years)

    Pros

    Call center, data entry, phone skills, clerical, administrative

    Cons

    I wish they offered more overtime


  11. Helpful (1)

    Does this company even value employees?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer/Sales Representative in Des Moines, IA
    Current Employee - Photographer/Sales Representative in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lifetouch full-time (Less than a year)

    Pros

    You get to travel.

    Cons

    Let's start with the pay. How can this billion dollar company not afford to give the PSS and Consultants a base pay. Me and my coworkers struggle to pay bills, i sometimes have to ask for a travel advance just to get to work, Especially in the winter months. This company hires some of rudest high pressured people. I don't think Lifetouch should be allowed in churches.

    Advice to Management

    Some advice would be, come climb down out of that nice facility in Eden Praire, MN and join us in the roads. Give us incentives and a base pay! For studio carriers offer a company credit card so we can always get to locations on short notice and buy new to fix the crappy equipment you send us out with. Plus 70 dollars a day only after 90 miles is a joke.



Showing 486 of 504 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.