Lincare Holdings

www.lincare.com

Lincare Holdings Reviews

Updated January 12, 2015
Updated January 12, 2015
229 Reviews
2.0
229 Reviews
Rating Trends

Recommend to a friend
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John P. Byrnes
121 Ratings

Review Highlights

Pros
  • Entry level position into healthcare sales industry (in 7 reviews)

  • The compensation is good and they take care of their sales reps (in 9 reviews)


Cons
  • Upper management has lost sight of the roots of it's business - their employees (in 34 reviews)

  • in the span of 5 years we went through 6 Sales Reps (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Disorganized, unprofessional management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hcs in Indianapolis, IN
    Current Employee - Hcs in Indianapolis, IN

    I have been working at Lincare Holdings

    Pros

    Unlimited overtime, mostly decent hours, good coworkers

    Cons

    Little to no training, unsupportive management, outdated, slow computer system.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Gainful employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Staff in Clearwater, FL
    Current Employee - IT Staff in Clearwater, FL

    I have been working at Lincare Holdings

    Pros

    Great co workers and good pay.

    Cons

    Little support from management, no career path.

    Advice to ManagementAdvice

    Encourage personal development and innocation

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Upper management needs some training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Lincare Holdings

    Pros

    They offer a discounted price on ins. benefits after 3 years.

    Cons

    Higher than normal expectations with little guidance from uper management.

    Advice to ManagementAdvice

    Practice what you preach. Share your expectations. Work on uncovering issues instead of skirting around the real problems.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesman in Lenoir, NC
    Current Employee - Salesman in Lenoir, NC

    I have been working at Lincare Holdings part-time (more than a year)

    Pros

    Gr8 company, good benefits, lots of opertunity

    Cons

    Commission is small and hard to track

    Advice to ManagementAdvice

    Not any at this time

    Recommends
    Positive Outlook
  6.  

    HCS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lincare Holdings

    Pros

    None. Well maby the delivery drivers. The drivers are the best even after they are belittled and humiliated in front of the other employees.

    Cons

    No written policy & procedure that the employees have, so if they don't like you, old> 55 or have the right size mamemanary glands, they will get rid of you.

    Advice to ManagementAdvice

    Your DM & CM's are not as good as they tell you. No one will tell you any truth if you tell them that you are managment. Get a p&p for the employees to have as they are hired.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good working with bad management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Madison, IN
    Former Employee - Customer Service Representative in Madison, IN

    I worked at Lincare Holdings full-time (more than 5 years)

    Pros

    Work was reasonable but not appreciated no matter how much or how well done.

    Cons

    Management was political and biased.

    Advice to ManagementAdvice

    Care for your employees not your bonus. Treat all employees with respect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    I think they are getting an unfair rap.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative
    Current Employee - Service Representative

    I have been working at Lincare Holdings full-time (less than a year)

    Pros

    I've worked at this job about 6 months now. First thing I want to say is this job is what you make it. Garbage In Garbage Out. This job has many pros though.

    First, You get to meet great people. I love (almost) all of my patients. You grow very fond of them and are genuinely concerned for their well being. You provide a service to them that they cannot live without. Sometimes you start to feel like a milkman slinging oxygen cylinders, and then you get that patient that just "can't thank you enough". It makes you feel a real sense of pride and accomplishment.

    Next, You learn a lot about the medical field. I had never even considered a medical job until I took this job. I've learned so much in the 6 months that I've been here so far, and have loved nearly every minute of it. I'm actually very seriously considering going back to school to be an RT.

    You are provided with uniforms. Gas for service reps is paid via a fleet card. There is massive growth potential. Our regional VP actually started as a service rep in the same center I am working in now. There is virtually no limit on overtime as long as you are actually being productive. Pay may be a bit low for the industry standard, but is far more than I was making as an assistant manager before I started here.

    Teamwork. With the exception of a few bad apples, we really all have each others backs. Our Center manager will jump in and pick up stops if he needs to. Our Healthcare specialist jumped in and replace a failing concentrator for us the other day, and even our sales rep did an o2 setup when no one else could get to it!

    The people I work with are fantastic. I absolutely love them all. We love to cut up at our morning huddles, and frequently have lunches together and after work get togethers. I have probably made some friends for life.

    Cons

    Lots of pros, but there are some cons as well.

    Work life balance is a HUGE one. If you are seriously considering this job, be prepared to work LONG LONG hours. On a good week, I'll pull about 50 hours. I've been known to put in 80 though. You have a 25-30 stop day? You'll probably be out driving until 10 or 11 pm. If you don't think you can put in a 14-18 hour day, don't apply for this job!

    On Call is terrible. When you are on call, you live in fear of your phone. Once you get some time in on the job, some of the calls can be taken care of with a troubleshooting discussion. That being said, not all of them can. You WILL get a call at 2 am to drive over an hour one way to replace a machine. Prepare yourself for it. You will have a saturday where you have 2-3 setups coming in at the same time. (Setups take approximately 1 hour apiece, give or take) If you don't feel like you can deal with this, this may not be a good job for you.

    Training is quite frankly abysmal. My training consisted of one day of paperwork, one day of videos, about 6 days of riding with other reps, and then I was running a route on my own. I felt completely thrown in the water and dealt with about 2 solid months of stress. About the only thing I was comfortable with was delivering cylinders, which is only a small tip of the iceberg. I was only shown one setup before I did one alone. Forget about concentrator checks and DME setups. That was just kind of a dive in and figure it out experience.

    Procedures and routines are sorely lacking, so myself and the Senior Service Representative are working together to remedy that at our center. (Management is always willing to take in new suggestions and ideas.) You will just kind of be left to run your route. If you are disorganized, good luck.

    You have to provide your own GPS. This is petty, but it would be nice if one were provided. And trust me, you think you know your own hometown, but you will drive on roads you didn't know you didn't know. You WILL need a GPS.

    You have to do all paperwork by hand. And there is A LOT. On a typical cylinder stop you will have to fill out an entry on a Delivery log including in time and out time, patients name, description of stop. You will have to fill out a cylinder log including date, type of cylidner, number delivered, lot number, and patients name. You will have to fill out a delivery ticket detailing all delivery items. A new setup is nearly a dozen hand written pages. You will learn to despise paperwork and hoard pens.

    If your office is a liquid oxygen office that doesn't do milk canning, you will have to get a class B CDL with hazmat endorsement. This will be done on your own time. It's challenging to pass, and not cheap. I had to pay $100 for the CDL test (Better pass first try!) and $85 for D.O.T. fingerprinting. (This was reimbursed, the CDL test is not.) You have 70 days to pass this. This was a source for much stress in my first few months.

    Even though it looks like there are more cons than pros, I just wanted to give a realistic look into the company and what it is to be a SR. At the end of the day, the pros FAR FAR outweigh the cons. If you are willing to work hard, and aren't afraid of long hours, this is a wonderful job.

    Advice to ManagementAdvice

    Invest in a better and more thorough training program, and you may not have quite so high turnover. Consider working with your SR's to develop policies and procedures, find the ones that work, and implement them corporate wide. I have worked as a sub in a couple of different centers, and no two centers are the same. This should not be the case. Consider switching to tablet based paperwork that could be synced and printed later on at the office. And seriously provide GPSs! Getting lost after every stop for the first month or so? NOT FUN!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    It's a job...not a good one

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lincare Holdings

    Pros

    My Co workers
    It was better than being unemployed

    Cons

    Upper management was horrible.
    Employees were treated like numbers.
    Over worked and under paid.
    Area manager and upper management lied to workers on a regular basis.

    Advice to ManagementAdvice

    Treat your employees better. Offer more incentive. I saw more people quit this job than any other. That costs the company more money.

  10. 1 person found this helpful  

    Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO

    I worked at Lincare Holdings

    Pros

    There really were no pros.

    Cons

    No growth, terrible management, no overall company policy and managers are allowed to create their own.

    Advice to ManagementAdvice

    Let your employees work stop breathing down their necks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Sales Representative in Lynnwood, WA
    Current Employee - Medical Sales Representative in Lynnwood, WA

    I have been working at Lincare Holdings (more than 3 years)

    Pros

    Great place to break into medical sales industry.

    Cons

    Huge turnover, slow commission pay. Unqualified management.

    Advice to ManagementAdvice

    value your employees

    Recommends
    Neutral Outlook
    No opinion of CEO

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