Lindt & Sprüngli Reviews

Updated August 28, 2014
Updated August 28, 2014
30 Reviews

2.9
30 Reviews
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Ernst Tanner
17 Ratings

Employee Reviews

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  1.  

    Great brand

    Current Employee - Marketing Manager  in  Stratham, NH
    Current Employee - Marketing Manager in Stratham, NH

    I have been working at Lindt & Sprüngli full-time for more than a year

    Pros

    Great brand and products to support. It's easy to sell the product as everyone loves it. Lots of stores nationwide. Great benefits. 4 weeks PTO right away.

    Cons

    Limited potential for growth in the corporate office. Unfortunately, it is one of the only CPG companies in the area and so everyone stays for a long time.

  2.  

    What started off wonderful...turned into a nightmare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Lindt & Sprüngli part-time for more than 3 years

    Pros

    Selling Chocolate is fun...stress free. Working with customers to find the pefect gift is alot of fun. Fair wage for a part time job, nice discount - can be a nice atmosphere depending on the staff at that location. Easy to restock store, do inventory & floor sets. Was a great company to work for when I first started - easy going, fun..it was honestly stress free - I loved going to work every shift.

    Cons

    No breaks, working double shifts alone - so no time to eat or use rest room. Going above and beyond and then getting treated like a immature teenager. Lack of postive support from the upper management / corporate. No incentive for making numbers unless you are a store manager/assistant manager. Part time employees who work on the floor don't get rewarded for making goals. Turn over is very high - newer employees not properly trained on the product so customers get frustrated with the wrong information. Over the last year things have changed so much and it is awful to the point that I gave up all together. It got to the point either quit or get fired. Upper management is not held accountable for their actions ever and are allowed to treat employees like dirt.

    Advice to ManagementAdvice

    Only make someone a DM who has actually run a store and knows the functions involved. Promote from within more - it seems that new managers/DM are always from outside of the company. Look into the very high turn over rate in the company and ask yourself why. Train DM's to treat all employees with respect and not talk down to them no matter what their level of employment. Every level down to advisors plays a key role in the running of the store. Relax on the dress code policies - all of them not just the color of the shirts - guess what people have tattoo's now and paint their nails - crazy times we live in!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Far too much disconnected between expectations and reality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lindt & Sprüngli full-time for more than 3 years

    Pros

    Lindt offers a lot of great opportunities when it comes to certain aspects of the job. Compensation is great in terms of salary, at least when I worked for them. In the three years I worked for them, I was promoted from keyholder to assistant manager quite quickly. Good benefits and a fun place to work if you can ignore the downsides.

    Cons

    The disconnect between corporate expectations and the reality of working in the retail setting is HUGE. The executive offices make extreme limitations (cutting payroll during the holiday season) and still expect exponential growth without giving any sort of resources to their retail teams. Things like expecting the store to be spotless, but not giving the budget to purchase cleaning supplies is only one example. Or introducing a policy that is told to no one in the retail sector, enforced, and then forgotten about when they realize that it doesn't actually work.

    Advice to ManagementAdvice

    Listen to your managers. They see things from the trenches. And it is a whole different kind of perspective than what you see behind your desk and computer monitors. Also get an inventory system that actually works.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Arrogant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Rosemont, IL
    Former Employee - Sales Assistant in Rosemont, IL

    I worked at Lindt & Sprüngli part-time for less than a year

    Pros

    Free chocolate
    Easy job
    Meet a lot of people great employees

    Cons

    Hours
    Pay
    Upper management always has excuses for poor performance
    DM was not professional
    High turnover rate

    Advice to ManagementAdvice

    Training
    Before promoting make sure candidates are ready to move up

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Results Oriented Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lindt & Sprüngli full-time for more than 3 years

    Pros

    Maintaining Lindt (USA)'s high growth rate is a priority which creates opportunity for self starters who thrive on using their creativity to attract new markets for our products

    Cons

    Entrepreneurial spirit prevails over managing business processes

    Advice to ManagementAdvice

    Lead by example and promote accountability

    Recommends
    Positive Outlook
  7. 2 people found this helpful  

    Lindt walks the talk with strong culture, values, collaboration, advancement opportunities and entrepreneurial spirit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stratham, NH
    Current Employee - Anonymous Employee in Stratham, NH

    I have been working at Lindt & Sprüngli full-time for more than 3 years

    Pros

    The people are great - teamwork oriented and positive; we all work together to meet company goals. Opportunities for training/development and advancement - the company is growing rapidly. Lindt gives back to the community from "green" initiatives to working with the United Way and Autism Speaks. Lots of employee recognition - luncheons, pizza/ice cream parties, Lindt gifts and plenty of chocolate give-aways... people know they are appreciated and it comes from the top down.

    Cons

    Potential challenges for those that do not seek to advance - it is a very fast moving and dynamic work environment where the scope/responsiblities continuously evolve in order to support the growing business.

    Advice to ManagementAdvice

    Continue to support current talent and continue to provide training and development opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    ReviReviewewR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stratham, NH
    Current Employee - Anonymous Employee in Stratham, NH

    I have been working at Lindt & Sprüngli full-time

    Pros

    Strong brand recognition and a good quality product. National footprint and national and international sales. Large employer for the southern New Hampshire area. Company provides a decent wage for a day's work.

    Cons

    Usual disconnect between executive offices and operations team. Top down management model. Weak support functions such as HR, IT and training. Clique like exec management offices. Questionable rules for advancement, very random promotions.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Decent Salary limited growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Clinton, CT
    Current Employee - Store Manager in Clinton, CT

    I have been working at Lindt & Sprüngli full-time for more than 5 years

    Pros

    Can start off as a sales associate making 10.00-15.00/hr Store manager salary has vast differences between store locations can make 36,000-52,000/yr depending on previous experience running a sales oriented company

    Cons

    each year the store manager's responsibility is to search for 500 new business locations to sell large quantities of chocolate to which proves to more very difficult through the years. Corporate does not spend the money to train and develop their employees. Thus leaving the managers and employees to not feel empowered to be able to advance to a higher position

    Advice to ManagementAdvice

    Employees are the most important asset a company has. Training and developing has a huge importance in making your business better.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    great working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Brand Manager  in  Stratham, NH
    Former Employee - Associate Brand Manager in Stratham, NH

    I worked at Lindt & Sprüngli full-time for more than a year

    Pros

    great working environment, co-workers are very nice and genuine, people are of good character and really want to help you with goals

    Cons

    salary is not competitive, company is small so there's slower growth and areas to move around

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Management chooses Quantity over Quality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Specialist  in  Stratham, NH
    Former Employee - Quality Assurance Specialist in Stratham, NH

    I worked at Lindt & Sprüngli full-time for more than a year

    Pros

    Great and highly qualified co-workers

    Cons

    Some members of management are unscrupulous

    Recommends
    Neutral Outlook
    Approves of CEO

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