Lionbridge
2.5 of 5 318 reviews
www.lionbridge.com Waltham, MA 1000 to 5000 Employees

Lionbridge Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

2.5 318 reviews

                             

39% Approve of the CEO

Lionbridge Chairman, President, and CEO Rory J. Cowan

Rory J. Cowan

(145 ratings)

40% of employees recommend this company to a friend
318 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "work from home whenever you want, excellent training via webinar and surveys"
    in 49 reviews
  • "Pay-rate is decent, with flexible hours makes this perfect for stay at home moms"
    in 23 reviews
Cons:
  • "There is also NO PAY for you to go over and learn new fuzzy procedures"
    in 15 reviews
  • "Because of this, they grant no benefits to motivate you to keep doing your best work"
    in 13 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Approves of CEO

    2 people found this helpful  

    Challening with Freedom

    Internet Assessor (Current Employee)
    Columbus, OH

    ProsFreedom of a boss, done on my time 24/7. Minimum hours of 10 a week is easy to meet to keep employment. Entertaining, educating, and surprising what I see doing my job every day.

    ConsIn the beginning you work way more hours than you get paid for. It takes about 4 to 5 months to get the hang of it to where its seems you are getting close to meeting the time given to rate a result block.

    Best for someone seeking supplemental income only. Can be fired for inaccuracy at any time.

    Only apply if you have a very quick brain or you will hate it.

    Advice to Senior ManagementNeeds to have a connection to the little guys in sometype of way. A newletter, a few ideas of where the company is headed, where there is room for advancment etc. Take a small amount of notice. Your workers know nothing of your company other than who they speak to electronically throughout their employment. We know nothing of what the company is about, where it is headed, what benefits are there into staying and putting forth all the effort and brain power???

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    4 people found this helpful  

    Decent but inconsistent and cold

    Internet Assesor (Former Employee)
    Saint Louis, MO

    ProsDecent pay, no experience needed, somewhat interesting, flexible.

    ConsThere was often no work, you are treated like a number or a cog in a machine, no chance to move up or progress, unclear expectations and no feedback at all.

    Advice to Senior ManagementTreat people like people

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Clinical Trials English, Spanish Consultant for USA

    Anonymous Employee (Current Employee)

    Prosgreat, stable, recognized, strong track

    ConsWork from home, so no one on one interaction.

    Advice to Senior ManagementNone

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    4 people found this helpful  

    Don't treat people right

    Business Development Director (Current Employee)
    San Francisco, CA

    ProsDecent compensation and work-life balance.

    ConsLack of leadership skills across the senior management team, they just don't treat people right.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    The monotony was good while it lasted.

    Internet Assessor (Former Employee)

    Pros1) Extremely flexible. You can look for tasks to work on anytime, anywhere, as long as they are available.

    2) You get to see how Google's algorithm chooses the best pages for queries, and learn how to type in better queries yourself.

    3) Voluntary webinars are hosted by kind speakers and are beneficial for people who learn the job's "guidelines" by hearing and watching.

    Cons1) Low pay, even after an elusive promotion that the system hands out to about a few hundred lucky individuals over the tens of thousands of hard-working people.

    2) One promotion and it becomes a dead end. The company does not aid you in even trying for advancement beyond a telecommuting position.

    3) Training is unpaid. You get no compensation for reading through a PDF guide of approximately 80 pages when you begin, and no compensation for any further training either.

    4) The company sees you, the lowly contractor, as a moving part -- if you fail, you will be replaced with another moving part. Because of this, they grant no benefits to motivate you to keep doing your best work.

    5) It's difficult to stay motivated through the monotony of tasks that come with a strictly-enforced scheme of unrealistically high time-per-task expectations. More of your time spent on tasks is less likely to get approved by your disconnected supervisor.

    6) Monthly performance reviews (given in a vague 5-star scale with no feedback or help for getting 5 stars) are inconsistent at best and prejudiced at worst. Assuming you do the same amount of work in a decent manner, you could get 4 stars one month and 3 stars the next. As the one long-shot promotion depends on you getting at least 4 stars in three criteria for 6 months, it becomes too much work to pursue such a small raise.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Challenging

    Anonymous Employee (Former Employee)

    ProsGreat exposure to a broad scope of work.

    ConsHigh pressure, very low work to life balance.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Growing company with good ideas but facing challenges

    Anonymous Employee (Current Employee)

    ProsCreative company working to grow through strategic acquisitions and technology investments.

    ConsHigh revenue concentration in a small percentage of customers like Microsoft. Maintaining profitability in their core competency, localization, that is increaingly becoming more commoditized through technological innovation.

    Advice to Senior ManagementFocus more on developing people management skills, learning to empower and encourage creativity deeper into the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    3 people found this helpful  

    Enjoyed most of it but only because of my Manager.

    Anonymous Employee (Current Employee)

    ProsI have an awesome manager, which is probably why I have stayed so long. Great work environment and friendly co-workers.

    ConsNo real opportunities for growth. Raises seem only for some employees. Benefits seem too expensive for what we get. No tuition reimbursement. Doesn't seem to have proper communication between upper management and employees.

    Advice to Senior ManagementNeed more communication and thought process before changing somethings.

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    Long years spent working- had no social life. Not fun and not appreciated.

    Anonymous Employee (Former Employee)

    ProsFlexible hours; can work from home; challenging - definitely helps you grow; access to lots of different tasks; can move in different areas in company

    ConsHigh stress; work all the time; hr department is incompetent and useless; President thinks of employees as 'assembly line'.

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    • Culture & Values
           
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    • Disapproves of CEO

    2 people found this helpful  

    Don't take a tech contractor job.

    Linguistic Specialist (Current Employee)
    Redmond, WA

    ProsIt's a job and not much else. Most stressful part of job is finding things to do.

    ConsNo benefits. No paid time off. No sick leave. (If you get sick, you don't get paid. So don't get sick.) No holiday pay. No advancement opportunity. Disinterested management.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Lionbridge reviews and ratings — including employee satisfaction and approval rating for Lionbridge CEO Rory J. Cowan. All 318 reviews posted anonymously by Lionbridge employees.