Lionbridge

  www.lionbridge.com
  www.lionbridge.com

Lionbridge Reviews

Updated November 18, 2014
Updated November 18, 2014
373 Reviews
2.6
373 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lionbridge Chairman, President, and CEO Rory J. Cowan
Rory J. Cowan
160 Ratings

Review Highlights

Pros
  • work from home whenever you want, excellent training via webinar and surveys (in 53 reviews)

  • Pay-rate is decent, with flexible hours makes this perfect for stay at home moms (in 30 reviews)


Cons
  • There is also NO PAY for you to go over and learn new fuzzy procedures (in 16 reviews)

  • Because of this, they grant no benefits to motivate you to keep doing your best work (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    I worked on a web team through Lionbridge for more than 2 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Manager in Bellevue, WA
    Former Employee - Site Manager in Bellevue, WA

    I worked at Lionbridge as a contractor (more than an year)

    Pros

    Very few. They paid. On time. People were generally nice -- and they hired excellent folks. Colleagues were top notch.

    Cons

    Poor benefits. Outdated equipment. No way for employees to receive raises (merit, cost of living, or anything). Saw many colleagues simply fired rather than assisted with development or skill building. Very reactive responses to issues.

    Advice to ManagementAdvice

    If you are going to have teams working on projects, offsite, with major companies, they need support. They need equipment that meets the clients' basic requirements. And establish some sort of incentives for people to want to stay, or you are going to bleed talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Lionbridge tricks people into working for low wages by offering a high hourly rate that is almost unattainable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Search Engine Evaluator
    Current Employee - Search Engine Evaluator

    I have been working at Lionbridge as a contractor

    Pros

    The only two pros for this company are: the fact that you can work from home and make your own schedule.

    Cons

    They claim to offer a high hourly wage, and the recruitment process is very long and arduous. Once you are hired, you must go through many welcome seminars and browse the website to discover that you can only earn a small portion of what was promised. They have very high quality standards, but they limit the amount of time that you can claim for each task. The time limits are grossly unrealistic so that you are prevented from claiming anything close to the amount of time you've actually spent working for them. In order to do a good job, you are forced to work for free for a majority of the time you've spent with them. This is a terrible business model and I do not understand how this company hasn't been shut down for lying in order to get new hires. It's true that over time you might be able to get fast enough to get paid for the time you take to complete tasks, but you will lose a lot of money in the process.

    Advice to ManagementAdvice

    Stop trying to entrap people by offering a high hourly rate. It would be a more honest approach (and the employees would be happier) if you were to offer minimum wage but actually allow the raters to be paid for the amount of time they spend working for you. Either that, or advertise the actual average of what your employees make per hour instead of deceiving them by offering the rate that a robot might be able to achieve if they could actually accomplish these time-consuming tasks well in the ridiculously short amount of allotted time they have. You can have extremely fast workers, or you can have extremely good workers. Not both.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Taking time to hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lionbridge full-time

    Pros

    Good company and work life balance

    Cons

    Less projects, people are siting idle for long time.

    Advice to ManagementAdvice

    Bid some long term projects

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lack of Employee Focus, Political, and Individual Dependent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Waltham, MA
    Former Employee - Senior Director in Waltham, MA

    I worked at Lionbridge full-time (more than 5 years)

    Pros

    Multi-cultural, Global Company, Fast-growth

    Cons

    No regard for employees and their contribution, Poor senior and middle leadership, Worst HR team and processes, Lack of regard for its people, highly political, Poor Knowledge Management processes, Nearly no employee training, Poor QA processes

    Advice to ManagementAdvice

    Replace the HR team and make HR processes-oriented rather than people-oriented
    Improve Business Leadership
    Have Knowledge and Career Progression Process (should not change with changing management)
    Stop favoritism and schmoozing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    This is actually closer to minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Assessor
    Former Employee - Internet Assessor

    I worked at Lionbridge as a contractor (less than an year)

    Pros

    This much is obvious: You don't need to go anywhere.

    Cons

    The $13.50/hour promise is extremely misleading, because it's by task only. So, if you take more than the time they allot to you in order to complete tasks, you can only bill for their time limit, not how long it actually took you. This doesn't sound like much, but the tasks take a while to complete, the learning curve is steep, and your wasted, unpaid time adds up fast. You may end up spending 5 hours on Lionbridge tasks, only to be able to bill for 3.5 of those hours. Don't call yourself an "employee"; you aren't.

    Advice to ManagementAdvice

    I have no advice to you. You're a large company who provides a work-from-home gig that actually pays. However, you know you actually pay your independent contractors very little for the amount of work that they do. You don't care, though, because independent contractors are the lowest rung of the ladder in your organization.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Not a True Sales Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Director in San Francisco, CA
    Current Employee - Business Development Director in San Francisco, CA

    I have been working at Lionbridge full-time (more than an year)

    Pros

    work from home, great SA meet some good people they are the largest in what they do but sometimes operationally they are not together

    Cons

    If the CEO does not support sales then the entire management group does not and it shows. No where to move up in company and management does not help, no sense of team, alot of the pm's are not happy and quiiting all

    Advice to ManagementAdvice

    Learn to be a true sales organization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent Work from Home Opportunity/Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ad Assessor
    Current Employee - Ad Assessor

    I have been working at Lionbridge as a contractor (more than an year)

    Pros

    Flexibility with work hours.
    You can work from home.
    If you do a great job; you can have a decent steady income.
    Great realiable company.

    Cons

    Sometimes, very limited, there will be days of having no work.

    Advice to ManagementAdvice

    Maybe you could send out an email when you know work is getting low or nonexistent and let people know when more will be added or assure there will be more added soon.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Lionbridge is a great world leader in localization and internationalization services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lionbridge

    Pros

    A company that has critical mass in the space and is a major player.

    Cons

    I experienced a bout of executive management change what I was there and a subsequent adjustment in direction of the SBU I was in.

    Advice to ManagementAdvice

    Focus on your core strengths and invest in them.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great telecommuting position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Assessor
    Former Employee - Internet Assessor

    I worked at Lionbridge (more than 3 years)

    Pros

    Relatively easy to qualify; decent pay; flexible work schedule

    Cons

    Monthly payday; correct completion of tasks is somewhat subjective

    Advice to ManagementAdvice

    More frequent paydays would be great and task guidelines need to be more clear cut with little or no room for subjective interpretation

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Waste of time and resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Contractor in Waltham, MA
    Former Employee - Independent Contractor in Waltham, MA

    I worked at Lionbridge as a contractor (less than an year)

    Pros

    Flexible scheduling when there is actually work available

    Cons

    Unrealistic completion times and no contact with management so you are left to figure things out for yourself.

    Advice to ManagementAdvice

    Communicate with your employees and contractors

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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