Lionbridge

  www.lionbridge.com
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Lionbridge Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

2.5 329 reviews

40% Approve of the CEO

Lionbridge Chairman, President, and CEO Rory J. Cowan

Rory J. Cowan

(150 ratings)

39% of employees recommend this company to a friend

Review Highlights

Pros
  • work from home whenever you want, excellent training via webinar and surveys (in 50 reviews)

  • Pay-rate is decent, with flexible hours makes this perfect for stay at home moms (in 29 reviews)


Cons
  • There is also NO PAY for you to go over and learn new fuzzy procedures (in 16 reviews)

  • Because of this, they grant no benefits to motivate you to keep doing your best work (in 13 reviews)

More Highlights
329 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Don't treat people right

    Business Development Director (Current Employee) San Francisco, CA

    ProsDecent compensation and work-life balance.

    ConsLack of leadership skills across the senior management team, they just don't treat people right.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    The monotony was good while it lasted.

    Internet Assessor (Former Employee)

    Pros1) Extremely flexible. You can look for tasks to work on anytime, anywhere, as long as they are available.

    2) You get to see how Google's algorithm chooses the best pages for queries, and learn how to type in better queries yourself.

    3) Voluntary webinars are hosted by kind speakers and are beneficial for people who learn the job's "guidelines" by hearing and watching.

    Cons1) Low pay, even after an elusive promotion that the system hands out to about a few hundred lucky individuals over the tens of thousands of hard-working people.

    2) One promotion and it becomes a dead end. The company does not aid you in even trying for advancement beyond a telecommuting position.

    3) Training is unpaid. You get no compensation for reading through a PDF guide of approximately 80 pages when you begin, and no compensation for any further training either.

    4) The company sees you, the lowly contractor, as a moving part -- if you fail, you will be replaced with another moving part. Because of this, they grant no benefits to motivate you to keep doing your best work.

    5) It's difficult to stay motivated through the monotony of tasks that come with a strictly-enforced scheme of unrealistically high time-per-task expectations. More of your time spent on tasks is less likely to get approved by your disconnected supervisor.

    6) Monthly performance reviews (given in a vague 5-star scale with no feedback or help for getting 5 stars) are inconsistent at best and prejudiced at worst. Assuming you do the same amount of work in a decent manner, you could get 4 stars one month and 3 stars the next. As the one long-shot promotion depends on you getting at least 4 stars in three criteria for 6 months, it becomes too much work to pursue such a small raise.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    4 people found this helpful  

    Long years spent working- had no social life. Not fun and not appreciated.

    Anonymous Employee (Former Employee)

    ProsFlexible hours; can work from home; challenging - definitely helps you grow; access to lots of different tasks; can move in different areas in company

    ConsHigh stress; work all the time; hr department is incompetent and useless; President thinks of employees as 'assembly line'.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Growing company with good ideas but facing challenges

    Anonymous Employee (Current Employee)

    ProsCreative company working to grow through strategic acquisitions and technology investments.

    ConsHigh revenue concentration in a small percentage of customers like Microsoft. Maintaining profitability in their core competency, localization, that is increaingly becoming more commoditized through technological innovation.

    Advice to Senior ManagementFocus more on developing people management skills, learning to empower and encourage creativity deeper into the organization.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • No Opinion of CEO

    3 people found this helpful  

    No problems so far.

    Anonymous Employee (Current Employee)

    ProsWork at home, very flexible environment. You just have to learn how to rate, then everything was ok for me. Good communication, very helpful and kind community team which helps you learn better and improve your skills, very helpful webinars.

    ConsNone found so far, if you can consider it a con, tasks availability in May, June, July, August was not very good, but this could be clearly related to Google and not to Lionbridge.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Enjoyed most of it but only because of my Manager.

    Anonymous Employee (Current Employee)

    ProsI have an awesome manager, which is probably why I have stayed so long. Great work environment and friendly co-workers.

    ConsNo real opportunities for growth. Raises seem only for some employees. Benefits seem too expensive for what we get. No tuition reimbursement. Doesn't seem to have proper communication between upper management and employees.

    Advice to Senior ManagementNeed more communication and thought process before changing somethings.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Don't take a tech contractor job.

    Linguistic Specialist (Current Employee) Redmond, WA

    ProsIt's a job and not much else. Most stressful part of job is finding things to do.

    ConsNo benefits. No paid time off. No sick leave. (If you get sick, you don't get paid. So don't get sick.) No holiday pay. No advancement opportunity. Disinterested management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Looking to leave

    Anonymous Employee (Current Employee)

    ProsLearned many testing skills. Learned a lot about working with people of different cultures. Enjoyed working with the people on my teams.

    ConsEmployees are often treated as resources. Have worked hard to win a contract to only have the contract sent overseas.

    Advice to Senior ManagementKeep promises that you make to your employees. Provide training.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    9 people found this helpful  

    Built on the Blood of its employees

    Senior Manager (Former Employee) Seattle, WA

    ProsIts a job and pays you while you work even though it is well below the market

    ConsPoor Senior Management, incompetent HR Department, Poor Salary, No support and no future. HR decides you are trouble because you point out their lack of process or procedures. They tell management they are gunning for you. Senior Management doesn't want your input even though they pay for it. Just want to hear what they already believe they know. Lose great people because they are afraid of their own job. Totally through their reporting employees to the wolves to save themselves.

    Advice to Senior ManagementStop walking on your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    True Work at Home Job

    Internet Assessor (Former Employee) Memphis, TN

    ProsThis job is a true work from home experience. They pay a good wage for fairly easy work. Because you rate search engines and results, as well as web pages, it can get interesting. There is basically no set schedule and you work according to your own schedule.

    ConsThe work can get a little tiresome. It’s very monotonous and can feel like it drags on. You are required to get a minimum amount of hours, and sometimes the tasks just aren’t there. Sometimes the tasks were so slow that I was unable to meet the hour requirements.

    Advice to Senior ManagementThe monthly performance reviews were inconsistent, and sometimes punishment was given for not meeting hours despite there not being tasks available.

    Yes, I would recommend this company to a friend

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