Lionbridge Reviews in Waltham, MA

Updated October 13, 2014
Updated October 13, 2014
365 Reviews
2.6
365 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lionbridge Chairman, President, and CEO Rory J. Cowan
Rory J. Cowan
158 Ratings

Review Highlights

Pros
  • work from home whenever you want, excellent training via webinar and surveys (in 53 reviews)

  • Pay-rate is decent, with flexible hours makes this perfect for stay at home moms (in 30 reviews)


Cons
  • There is also NO PAY for you to go over and learn new fuzzy procedures (in 16 reviews)

  • Because of this, they grant no benefits to motivate you to keep doing your best work (in 12 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    overall ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Waltham, MA
    Former Employee - Senior Manager in Waltham, MA

    I worked at Lionbridge full-time (more than 10 years)

    Pros

    Some flexibility in work location and time, multi-cultural people and environment if you like it

    Cons

    Beaurocracy that disturbs productivity and efficiency, Senior mgmt not understanding production, Minimum communication from mgmt to production, Too much admin in production, Non-value add activities, No or very limited raise opportunity (i.e. no raise for several years, raise is small like $1,000 in 5 years)

    Advice to ManagementAdvice

    Simplify team structure at global level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Waltham, MA
    Former Employee - Project Manager in Waltham, MA

    I worked at Lionbridge full-time (more than 5 years)

    Pros

    They offer good exposure to a variety of platforms and tools. All the latest industry CAT tools are included. Coverage of a wide rage of accounts. The environment is vibrant and multilingual. Apart from core hours, work hours are quite flexible..

    Cons

    Pace of projects can be stressful. You may have to deal with more projects that you may have time for. Overtime is not paid. Benefits package could be better. Employee turnover is high. Compensation could be better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Lack of Employee Focus, Political, and Individual Dependent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Waltham, MA
    Former Employee - Senior Director in Waltham, MA

    I worked at Lionbridge full-time (more than 5 years)

    Pros

    Multi-cultural, Global Company, Fast-growth

    Cons

    No regard for employees and their contribution, Poor senior and middle leadership, Worst HR team and processes, Lack of regard for its people, highly political, Poor Knowledge Management processes, Nearly no employee training, Poor QA processes

    Advice to ManagementAdvice

    Replace the HR team and make HR processes-oriented rather than people-oriented
    Improve Business Leadership
    Have Knowledge and Career Progression Process (should not change with changing management)
    Stop favoritism and schmoozing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Waste of time and resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Contractor in Waltham, MA
    Former Employee - Independent Contractor in Waltham, MA

    I worked at Lionbridge as a contractor (less than an year)

    Pros

    Flexible scheduling when there is actually work available

    Cons

    Unrealistic completion times and no contact with management so you are left to figure things out for yourself.

    Advice to ManagementAdvice

    Communicate with your employees and contractors

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Flexible, but not what you think. You'll work more than you get paid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Assessor in Waltham, MA
    Former Employee - Internet Assessor in Waltham, MA

    I worked at Lionbridge as a contractor (less than an year)

    Pros

    Internet Assessor job can be done anytime from home. It's a very flexible schedule.There is some training available.

    Cons

    Expectations are very high. The thresholds set continually rise making it more difficult to "get the job done" in the timeframe expected. Sometimes it's hard to get a response from management. Many times the hours you work outweigh the hours paid because of those thresholds otherwise, the pay would be acceptable. Work is sporadic.

    Advice to ManagementAdvice

    Personal contact with a direct manager should be made available.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    you can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at Lionbridge full-time (more than 3 years)

    Pros

    Work/life balance isn't bad - you can work from home as needed. It could be a good place to work if you like a corporate environment.

    Cons

    No culture whatsoever and highly disjointed leadership. They lead through fear tactics. Most of all, it is the most sexist environment I have ever worked in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Enjoyed the Flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Labeling Editor in Waltham, MA
    Former Employee - Labeling Editor in Waltham, MA

    I worked at Lionbridge part-time (more than an year)

    Pros

    Flexible hours could work anytime I chose in they day. Good hourly pay, interesting work. Consistent hours while I was employed with the company.

    Cons

    No advice to management. I worked remotely and my interactions were pleasant enough.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Best WAH Position I Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Assessor in Waltham, MA
    Former Employee - Internet Assessor in Waltham, MA

    I worked at Lionbridge part-time (more than an year)

    Pros

    The rate of pay was competitive.
    They schedule flexibility is excellent. What other job offers you the ability to break your shift into minutes at a time to be spread out however and whenever you want as long as the minimum requirement is met?

    Cons

    The biggest con is the net 30 day pay schedule. That can be a bit of a struggle in the beginning working a fulll month and not receiving a check well into the following month.

    Advice to ManagementAdvice

    It would be nice if paydays were at least twice a month.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 8 people found this helpful  

    Great international colleagues---terrible management---very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Language Lead in Waltham, MA
    Former Employee - Language Lead in Waltham, MA

    I worked at Lionbridge full-time (more than 3 years)

    Pros

    The best part of working at Lionbridge was definitely my colleagues! Many people from different countries, many experiences shared. Lionbridge was also a "boot camp" sort of place, where you will learn a lot in the first 2 years and will make you ready to tackle any job after that!

    Cons

    There is NO room for growth. Do not expect a salary increase. There is a lot of stress involved. You WILL be overwhelmed. No help will be given. You WILL work many extra hours (including working from home until midnight) with no compensation for this effort. Basically you are required to do everything.Terrible management; in that they are not trained, do not have the knowledge to hold such job. The management also take advantage of the foreigners working in the states. They are usually offered lower salaries than their American citizens colleagues holding the same position. The foreigners are also "held captive" due to their visa status situation. They are promised green cards, but in reality this never becomes a reality. Lots of changes and new "initiatives" implemented practically every week.

    Advice to ManagementAdvice

    You are a loss cause. Loosen up. You are dealing with human beings, be kind to the working force in your company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Great place to learn skills but forget about a decent salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Localization Engineer in Waltham, MA
    Current Employee - Senior Localization Engineer in Waltham, MA

    I have been working at Lionbridge full-time (more than 5 years)

    Pros

    Most localization tools of the industry are available. The company provides great trainings on all aspect of the localization industry.

    Cons

    There are too many overtime although this has improved over the years. But the biggest problem is the salaries. They have the lowest salaries of the industry and there is no effort to catch up the other companies on this matter.

    Advice to ManagementAdvice

    Some salary incentive would make a big difference. A lot of tallented people leave the company after been trained because their salaries are too low.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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