Glassdoor is your free inside look at Living Spaces reviews and ratings — including employee satisfaction and approval rating for Living Spaces CEO Grover Geiselman. All reviews posted anonymously by Living Spaces employees.
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4 people found this helpful
I have been working at Living Spaces
Pros – It is nice that it's not on commission, so you have a decent idea of what your weekly pay will be. However, it is a sad salary--it is not in line with what most furniture stores pay--it's less than half of what you could earn in a normal furniture store.
The staff is normally pretty good, and they're fun to work with.
Cons – Long hours on every weekend. Favoritism is rampant. If you don't have your nose stuck up management's butt, you will never be recognized, no matter how well your perform your job. People who get all the work accomplished while the nose-stickers sit in the information booth and talk never get any recognition. Only those who sit in the information booth and talk get any recognition from the top four managers. One assistant sales managers sees what is going on, but he is not able to combat the other four.
The pressure to sell a minimum of $100,000 per month is incredible. If you do not meet this goal--and exceed it--your employment will be terminated soon. It may not be commission, but the pressure is more intense than any commission job I have ever had.
The quality of most of the furniture sold here is sub-par, and you have to deal with a lot of upset, justifiably irate customers--and there is nothing you can do. Customer service is beyond poor.
Communication between management and employees does not exist. A few of the favored people (see note about noses up butts) get all the information, and the rest of the store has no information given to them.
The pay structure changes almost monthly. Any time a bonus structure is set in place, and a few people make the bonus, the structure gets changed so that it is more difficult to attain a bonus--and God knows the pay is not enough to support a family on.
Advice to Senior Management – Get your management under control. It is sad that rampant favoritism rules, and that talent and a good work ethic gets you nowhere in this company.
If you're going to stay in business, you must work on customer service. The bad word of mouth will drive you out of business, and do it quickly.
Increase the pay to something that is close to what is a normal sales associate in a furniture store would make. Stop being greedy, and pay the hands that are making you so much money. Slow down the growth a bit, and take care of the talent you have!
No, I would not recommend this company to a friend
2011-05-02 11:38 PDT
I have been working at Living Spaces full-time for less than a year
Pros – Bonus (all store)
lunch served on weekends
Cons – High Pressure to perform. Very subjective and dependant on the location Manager. Sneeze wrong and they will fire you.
Salaries are not competitive
Advice to Senior Management – Hire the right management.
Enhance your cultural values to include iron clad integrity. Professionalism is an opportunity here as well. Directions changed with the wind and you called it "adaptability" whereas I called it a mess.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-06-14 15:03 PDT
2 people found this helpful
I have been working at Living Spaces
Pros – made several good friends for life
Cons – not honest with employess always changing
Advice to Senior Management – get with it
No, I would not recommend this company to a friend
2011-04-14 09:04 PDT
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