LivingSocial Reviews

Updated March 20, 2015
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Employee Reviews

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  1. Loving the LivingSocial work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Los Angeles, CA
    Current Employee - Inside Sales Representative in Los Angeles, CA

    I have been working at LivingSocial full-time (less than a year)

    Pros

    LivingSocial is a very fun and invigorating place to work. The support from upper management is wonderful and the relationships you will develop both professionally and personally are amazing!

    Cons

    Lack of clear communication from corporate office in DC to satellite offices.

    Advice to ManagementAdvice

    Be transparent between DC office and satellite office to limit the uneasiness with important company information.

    Recommends
    Negative Outlook
    Approves of CEO
  2. Like working in a concentration camp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Service Representative
    Current Employee - Consumer Service Representative

    I have been working at LivingSocial

    Pros

    Great health benefits and PTO accrual per pay period.

    Cons

    After the layoffs the atmosphere has changed (2015) I was threatened of being terminated and also put on a written contract for being 1 minute late. Not targeted but company wide policy changes.

    Advice to ManagementAdvice

    Transparency is key.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Disorganized, stressful, poor decision making - surprised if they're still in business one year from now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Pros

    Office culture is laid back

    Cons

    Many employees are inexperienced and immature, little room for personal growth, endless big ideas from higher ups are never followed through, high turnover, poor decision making. Their subscriber numbers dropped 80% in the past few years due to lack of marketing and poor decision making.

    Advice to ManagementAdvice

    Beef up marketing and regain consumer confidence, if possible

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Great Culture but unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Tucson, AZ
    Current Employee - Operations Supervisor in Tucson, AZ

    I have been working at LivingSocial

    Pros

    The company values employee input.

    Cons

    Policies change day to day. Unsure future

    Advice to ManagementAdvice

    Better communication.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    I was hired to write copy for daily deals for business all over the county.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Pros

    Writing for them was a learning experience.

    Cons

    They never paid me on time.

  7. How to make a pretty good company horrible in just one year... let a reality tv wannabe make big decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at LivingSocial full-time (more than 3 years)

    Pros

    Health Benefits
    Flexible PTO time for Outside staff
    This used to be a great company to work for, but the last 18 months has brought this company to the brink of shutting the doors.

    Cons

    Goals given AFTER the quarter starts. How is this even legal to tell people they will get a bonus if they hit a goal, then not even give them their goals until well after the quarter starts? Our goals doubled over a year. Yes, doubled, even though daily deal sales plummeted.
    You only get to be in upper management or part of the cool crowd if you drink the Kool Aid. You cannot say anything negative or offer suggestions on how to fix issues or you are labeled a troublemaker and blacklisted. The people that are still there, the one's that have survived massive layoffs and haven't quit are there because they have learned to smile and ask for more while their paychecks have been cut in half.
    The great one's the one's that started this company and made this company great have all long quit. This company should be ashamed of the talented people they let slip through their hands.

    Advice to ManagementAdvice

    Why you call the people that were there 3 and 4 years ago when the company was killing it and ask them to come back.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Lacking strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Washington, DC
    Former Employee - Marketing Manager in Washington, DC

    I worked at LivingSocial full-time (more than a year)

    Pros

    Young organization with a lot of potential

    Cons

    Senior management only listened to a few "insiders" who lacked experience to truly move the business forward. The brand was failing and deals became irrelevant in the marketplace as the economy improved. The organization will never be able to compete with Groupon until it drastically pivots from its original concept, which it is unwilling to do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Was Great, but NO MORE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivingSocial

    Pros

    Great pay, great benefit, fun job.

    Cons

    Just let go 20% of the company. The future viability of Livingsocial is very uncertain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Good people and great benefits with a flexible work from home environment

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial full-time

    Pros

    Good people and culture with great benefits. Flexible work from home environment.

    Cons

    Long hours, sometimes low commission depending on how well the deal sold.

    Advice to ManagementAdvice

    none

    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Things look bleak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Coordinator in Washington, DC
    Former Employee - Production Coordinator in Washington, DC

    I worked at LivingSocial full-time (more than a year)

    Pros

    Company has attracted some good young talent, so there's smart people working here. Thus, it's a great place to network. Informal dress, free cheap snacks, and booze. They'll also hire young people who don't have much experience, so that's good if you're trying to start a career.

    Cons

    Unstable (company has had to lay off hundreds of employees in one day on two different occasions)
    Inept middle management
    Pay is poor outside of the higher tech departments
    Senior level leaders have all the power but a track record of failure
    Company has never had more than two consecutive successful quarters of business since it scaled up years ago
    Chaotic, unprofessional work environment; lots of finger-pointing and departments do not work well together
    Apathetic HR department
    Culture is superficial and dependent on the individual efforts of employees/departments
    Promotions are very hard to come by and raises without a promotion are even more rare. In my three years, the company never awarded employees the merit bonus, so don't believe it if you see it in your offer.

    Advice to ManagementAdvice

    I hope that the new CEO can right the ship. There's potential for a new CFO, CMO, and the company has never had a CTO or a COO. Starting over with new leaders and a focus on accountability is the only way things can rebound here.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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