LivingSocial Reviews

Updated October 12, 2014
Updated October 12, 2014
381 Reviews
3.1
381 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LivingSocial President and CEO Gautam Thakar
Gautam Thakar
9 Ratings

Review Highlights

Pros
  • Only good thing is that you are able to work from home if you work on the Outside Team (in 52 reviews)

  • Fun work environment full of talented sales professionals (in 21 reviews)


Cons
  • Sales team isn't held accountable, low end of the pay scale, little to no work-life balance (in 15 reviews)

  • Ridiculous competition with inside sales, when we shout "local" in our Branding (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was great at one time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Washington, DC
    Former Employee - Inside Sales in Washington, DC

    I worked at LivingSocial full-time (more than an year)

    Pros

    Great work environment, young and casual, lots of opportunities for advancement and movement within the company. It was an amazing company to work for, around 2010-2012, and then mid 2012 things started to decline.

    Cons

    Underpaid and overworked team. Management that micromanaged and never listened. Industry is oversaturated and failing. Sadly, it was a GREAT company at one time, however we all knew it was going to be short-lived. There is no future at this dead-end company.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Great community and very exciting work place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LivingSocial

    Pros

    The benefits were great. The fellow employees were very friendly.

    Cons

    Personal growth is a bit of a rough road to take with Living Social but the company itself is still on a rise.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Great People, Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LivingSocial full-time (more than 3 years)

    Pros

    The culture at LivingSocial is great. It's great to work around such fun, energetic and smart people. I actually enjoy coming to work every day, and I feel that I am being challenged and have the opportunity to grow.

    Cons

    Constant change. This can be tough to adjust to sometimes, but it keeps things interesting.

    Advice to ManagementAdvice

    Need to focus on employee retention by building career paths and promoting and rewarding people that have earned it.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 3 people found this helpful  

    Where else do you get the opportunity to..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Torrance, CA
    Current Employee - Management in Torrance, CA

    I have been working at LivingSocial full-time (more than 3 years)

    Pros

    Sell guaranteed customers to local SMB's with no upfront money all day, then play foosball while enjoying a company Happy Hour after? I've been at the company for over 3 years, seen massive growth that most only dream of being a part of. The people working here are what make me wake up everyday and look forward to head into the office. Hard working, intelligent, resourceful people that take pride in winning as individuals and as a team. The culture is amazing if you are a positive social person and enjoy selling advertising that works. I've truly made lifelong friends and look forward to many years of career growth and winning to come!

    Cons

    With the explosive growth and the associated hiring needs, not everyone was a good fit. This creates an environment of frustration for a few that can be tough for everyone. There was a short time where the company may have gotten ahead of itself with a sense of invulnerability. It's good to be back on the right track!

    Advice to ManagementAdvice

    Great work navigating the ship through tough uncharted waters! There is a sense that upper management has finally got their ear to the tracks where previously they may have not. Let's continue this and hopefully expand on it.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 10 people found this helpful  

    Progress, Opportunity, and Fun?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tucson, AZ
    Current Employee - Anonymous Employee in Tucson, AZ

    I have been working at LivingSocial full-time

    Pros

    Let me first say that Tucson is well known for having a competitive call center industry. There are dozens of call center options, plenty of diverse work environments, and a few centers even have competitive pay. LivingSocial blows all of them out of the water.

    LivingSocial provides an amazing starting salary along with tons of potential for advancement. In the last two years LivingSocial has expanded the number of projects in their Tucson office and more then doubled their Customer Service employee count. If that's not enough, the environment is extraordinary! Snacks and drinks are provided all day, everyday. Big screen TVs, miniature golf, and a zen room top the list of my favorite environmental additions provided to LivingSocial employees.

    Not only is the environment wonderful, but it's stable. In other call centers you can literally see people disappearing day by day. That's not the case here. People work hard to do well, and you almost never hear about an employee leaving the company. I don't know what LivingSocial's attrition rate is, but it must be close to nothing.

    If you didn't get it from everything I said above, I'm extremely happy to be working here, and I can't wait to see what the future brings for LivingSocial and their Tucson office.

    Cons

    If you choose to work for LivingSocial, be sure to bring a peppy attitude, and prepare for change. This is a young company, and is constantly re aligning itself with it's consumer's needs. That means learning new processes, procedures, and systems for the duration of your employment.

    Advice to ManagementAdvice

    I think the management here is great! They have always worked to address any employee concerns, and understand that communication needs to be their top priority.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A mouse in a box

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Coordinator in Washington, DC
    Current Employee - Production Coordinator in Washington, DC

    I have been working at LivingSocial full-time (more than 3 years)

    Pros

    Free fatty snacks, autonomy, make new friends

    Cons

    Overworked, under appreciated, a very unhealthy workplace

    Advice to ManagementAdvice

    What a joke

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Company is very inconsistent with just about everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Available in Tucson, AZ
    Current Employee - Not Available in Tucson, AZ

    I have been working at LivingSocial full-time (more than an year)

    Pros

    If you like a "fun" environment, with shooting of nerf guns, scooters and loud music, glitter, you will like this company.

    Cons

    Everything is constantly changing, from inconsistent bereavement policy to call guidelines. Each Supervisor and Manager administer policies and procedures from the way that they perceive them to be. There is no drug test required to work for this company, but an extensive background check. There is a lot of favoritism.

    Advice to ManagementAdvice

    Get on the same page. The excuse that LivingSocial is new does not excuse the kind of behavior present with this company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 10 people found this helpful  

    Good Place & Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at LivingSocial full-time (more than an year)

    Pros

    Very nimble and enjoyable company to work for

    Cons

    Lack of communication and managerial direction.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Weak Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at LivingSocial full-time (more than an year)

    Pros

    Young, Exciting, Cool Office Space

    Cons

    Low Pay, Incompetent Managers, No direction from Senior Staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Experience Coordinator

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Experience Coordinator
    Former Employee - Experience Coordinator

    I worked at LivingSocial part-time (more than an year)

    Pros

    Get to work fun LS events, meet locals, and learn about event management. Good pay, high morale among the team, overall a great work environment.

    Cons

    Only part-time and LivingSocial got rid of their events market nationwide. We weren't given much of a warning (you can look it up, it was covered by a number of media outlets and they were dishonest about the amount of people who lost their job). With the close of a whole department, I don't know how much longer LS will last.

    Advice to ManagementAdvice

    Be more forward about your plans to expand or end a branch of your company. It affects a lot of people!

    Negative Outlook
    No opinion of CEO

Work at LivingSocial? Share Your Experiences

LivingSocial

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.