Livingston International

www.livingstonintl.com
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Livingston International Reviews

Updated February 24, 2015
Updated February 24, 2015
19 Reviews
2.1
19 Reviews
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Steven C. Preston
5 Ratings

Employee Reviews

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  1.  

    Good as a short term opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Livingston International full-time (less than a year)

    Pros

    Good work/life balance if you are in an administrative position. The office remodel was very nice.

    Cons

    Company closes smaller offices and instead of offering relocation packages, they just hire for new positions in new offices.

    Advice to ManagementAdvice

    Look within and stop laying off good talent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great potential; poor execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI

    I have been working at Livingston International full-time

    Pros

    Business model of customs expertise being able to help other companies is viable and has great potential.

    Cons

    Inept management. Buddy system for management irrespective of ability. Classic example of Peter Principle. Poor pay. No training for supervisors or managers. No career path for employees. Employees treated as clerks. Inability of management to recognize and address fundamental business issues. Additional issues: 1) huge turnover in major expertise areas, not addressed. 2) Little to no recognition of recurring IT issues or willingness to fix. 3) No communication on progress (or lack thereof) to identified issues.

    Advice to ManagementAdvice

    Raise bar. As yet, no evidence of recognition of need to bring in better people. Next several months will demonstrate if grasp issues.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Too Many Rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Southfield, MI
    Current Employee - Analyst in Southfield, MI

    I have been working at Livingston International full-time (more than a year)

    Pros

    So far, this seems like a good place to get some decent training, and learn the import/export industry -- enough to test the waters for a while, and decide whether or not this is the field you want to stay in. Here at the Southfield location, there are a lot of employee events to boost morale. They're not very effective (see cons), but at least they do try. You're only required to stay in the same position for six months before being eligible to post for internal jobs.

    Cons

    Again, speaking only for the Southfield location, it's easy to see why the turn-over is so high. Efforts to boost morale are ineffective because they just seem phony. One day the managers are serving up breakfast, the next day you find out that the "perfume police" rifled through your desk after hours looking for anything that smells too strong. They send out all-hands emails threatening to write people up for having hand lotion in their desks, and dictating that you cannot freshen up during your own lunch break. As a person who smokes, I'm very self conscious about the smell lingering on my clothes. Yet my personal choice to practice hygiene is cause for disciplinary action. Too much weight is placed on petty things such as this, and not enough on actual performance. There are also constant problems with servers being slow, web based applications going down for hours at a time, and a lack of IT support. But no matter what, you're still expected to meet the required targets.

    Advice to ManagementAdvice

    The impression I have is that the higher you go up the chain of command, the more out of touch the managers are with the day-to-day operations -- what it really takes to get the work done at the ground level, and how the workers REALLY feel. People are afraid to speak truthfully, for fear of burning bridges. Why not appoint an employee advocate who can bring these concerns to your attention on behalf of those who prefer to remain anonymous? and be willing to take their concerns seriously.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Finance Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Livingston International

    Pros

    Office culture is antiquated and dated. Major upheavals arising in the Corporate Offices due to changes in management. Job security is at a low for new employees while the legacy employees remain due to hefty severance package concerns.

    Cons

    Dynamic between the old guard and new, up and coming thinkers is stark. Very difficult to make any impact. HR is nonexistent and fails to intervene even when egregious violations of company policy exist.

    Advice to ManagementAdvice

    Get rid of the baggage!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Iff Coordinator in New Orleans, LA
    Former Employee - Iff Coordinator in New Orleans, LA

    I worked at Livingston International full-time (more than a year)

    Pros

    None that were benefecial to the employee. Good holidays off, I guess

    Cons

    Salary sucked, transition from MgMaher to Livingston was horrid. They did not honor 40 hr work week

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    First-job type of company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Analyst
    Current Employee - Trade Analyst

    I have been working at Livingston International full-time

    Pros

    Lots of training and more opportunities to learn about the international trade and customs brokerage industries throughout one's employment.
    Decent health and medical benefits, and a decent 401k option.
    Management is hit-or-miss. Some supervisors and managers are well-liked, other employees despise their supervisors and managers. This reviewer was lucky with their assigned team, however, as far as leadership goes.

    Cons

    Lots of IT issues. So many, in fact, that productivity is often negatively impacted, which looks bad to clients.
    Slight disorganization in management.
    Office atmosphere is oftentimes droll and lackluster. There is a general feel of boredom from the staff, probably due to repetitive tasks and a lack of enthusiasm for the work--if working at the entry level.
    High employee turnover rate. This does, however, mean that there are often chances for advancement within the company. Though one should keep in mind that a promotion might not always go to the best-qualified employee.

    Advice to ManagementAdvice

    Figure out what's wrong with the IT and fix it.
    Make the employees feel more appreciated.
    Try to liven up the offices.
    Give better benefits and raises.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It's like Office Space, only Worse!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Analyst in Southfield, MI
    Current Employee - Trade Analyst in Southfield, MI

    I have been working at Livingston International full-time (more than a year)

    Pros

    There are committees that you can join such as Wellness or Philanthropy that try to engage the staff in fundraisers and other events, but this is by no means a reason to work here

    Cons

    If you like being at a dead end job on a sinking ship, this is the place for you! IT is terrible and most databases don't work properly. Instead of investing the time in fixing them, they would rather you spend the extra time using a work-around and then be upset that it is cutting into your productivity. When 100% of your job is on the computer, you need systems that work.

    Management is typically unavailable, leaving staff to fend for themselves. There is little to no training so good luck trying to figure it out. There is an extremely high turn-over rate and most people figure it out within a few months and quit.

    The compensation is well below the competition despite what they will tell you. There are no bonuses and less than the cost of living increase each year. While other locations of this company may be better, stay away from the Southfield location. Clearly, the only positive review on here is from HR. If you are smart, you will not waste your time. I'm sorry I did.

    Advice to ManagementAdvice

    Either trust your employees to do the best with that they have or be available to help and teach. You can't micromanage and treat your employees like children and expect them to produce. Be consistent in your policies and do not have the double standards that are in place now. Wipe the management slate clean and start over!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Do not waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Analyst in Southfield, MI
    Current Employee - Trade Analyst in Southfield, MI

    I have been working at Livingston International full-time (less than a year)

    Pros

    Receiving a paycheck is about the only thing.

    Cons

    Livingston could be a great company to work for, but the Southfield, MI office is pathetic and should be avoided.
    The corporate culture is antiquated and favoritism runs rampant. (I.E. all upper management are BBQ buddies ) Every single department suffers from brutal turnover rates and poor employee morale, and two groups of people have emerged in the company, people who have been in the industry 20+ years or people who are just out of college with no experience and will be gone within the year because there is no investment on employee development.

    The Technology is outdated, and despite what they say about “process improvement” no one is truly willing to develop any process improvements and anything that is suggested will be given great lip service and have nothing done to it.

    Management is in meetings all day and micromanages every aspect of the process which just means delays for the process owner who gets thrown under the bus when goals are not met.
    If you are applying here, don’t you will regret it after a few months.

    The only positive review for the Southfield office was from HR.

    Advice to ManagementAdvice

    Just keep doing what you’re doing and you will be out a of a job soon enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great experience, not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trade Analyst in Southfield, MI
    Former Employee - Trade Analyst in Southfield, MI

    I worked at Livingston International full-time (less than a year)

    Pros

    You really do get good experience/exposure to the international trade game, and the training they provide is second to none. I really enjoyed my co-workers, DIRECT supervisors, and feel like Livingston directly prepared me for my next step in my career. The benefits the company provides are not bad at all, and as stated previous the experience you get will open doors at other companies in global trade management. I would recommend young college grads and people looking to get into the industry working here for a few months to get the exposure you need for the industry, and then start looking for new opportunities.

    Cons

    The division that I worked with was big on micromanagement. There were daily stand up meetings were instead of focusing on fixing the problems of the organization as a whole, they micromanage the trade analysts. Senior leadership/management is very out of touch with realistic goals for the teams that are under them, and are not very involved with the daily activities of the team. Furthermore, the pay is CONSIDERABLY lower than other companies who do the same business. Global Trade Management has a lot of potential, and it needs to be capitalized and micromanagement does not create a culture your employees will embrace.

    Advice to ManagementAdvice

    Management really need to focus on solving their "revolving door" problem. Instead of focusing on providing top notch training to employees, make sure their SENIOR managers are working and developing their teams. Help employees feel like they could have a CAREER and not just a JOB at Livingston International. Additionally, you need to increase the salaries/hourly rates of your employees to give them the incentive they need to stay. Instead create a culture of accountability. You need to focus on employees having positive experiences to shape their beliefs. Shaping these beliefs will change their actions which will have a direct correlation with their results.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    This company has no customer service skills at all. Very misleading employee manual. Horrible company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Livingston International

    Pros

    Wear jeans to work, floating holiday, pays overtime but will reprimand if you have any.

    Cons

    LI does not encourage customer relations. Cookie cutter CHB, knows nothing about freight forwarding. Corporate HR lies about open door policy. Poor branch management. I would never recommend working at this company!!!!

    Advice to ManagementAdvice

    Really observe what goes on at branch level. Encourage strong costomer contact.

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