Lloyds Banking Group

  www.lloydsbankinggroup.com
  www.lloydsbankinggroup.com

Lloyds Banking Group Reviews

Updated December 16, 2014
Updated December 16, 2014
275 Reviews
3.0
275 Reviews
Rating Trends

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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
104 Ratings

Review Highlights

Pros
  • Work Life Balance and opportunity to change jobs/roles inside the organisation (in 43 reviews)

  • Business facing teams are good people , wanting to make a difference (in 13 reviews)


Cons
  • Therefore work life balance is terrible for any half competent finance colleague (in 10 reviews)

  • senior management often out of touch and set unrealistic targets (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group

    Pros

    If you are looking for opportunities to make a difference and make your mark LBG is a great place to do it. Yes; we're on a journey and things aren't perfect but the appetite/sponsorship from Senior Managers upwards to improve/simplify shows that we'll get there

    Cons

    Complex/bureaucratic nature of the business but if you take this as part of the role then you can rise above this

    Advice to ManagementAdvice

    Keep sponsoring the change/simplified working practices

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group full-time (more than 5 years)

    Pros

    Very professional bank. I do not know a bank who do Risk Mgt better than they.

    Cons

    Too much matrix responsibilities creates lack of clarity and accountability

    Recommends
    Positive Outlook
  3.  

    My Experiance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group

    Pros

    Good reputable company who are willing to offer opportunities.

    Cons

    Training leaves something to be desired

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst and PMO in Chennai (India)
    Current Employee - Business Analyst and PMO in Chennai (India)

    I have been working at Lloyds Banking Group full-time (more than 3 years)

    Pros

    Environment
    Delivarables
    Client relationship
    Value for your thoughts
    Motivate improvment ideas

    Cons

    Will not move from old platforms for BAUs
    Strtict adherence to black and white

  6.  

    Good People; Good Line Management; Poor Strategy & Executive Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Birmingham, England (UK)
    Current Employee - IT Manager in Birmingham, England (UK)

    I have been working at Lloyds Banking Group full-time (more than 8 years)

    Pros

    Friendly People and Team Atmosphere in Most Departments;
    Good Place for Self Developers with Excellent Development Resources;
    Opportunity to move within the organisation.

    Cons

    Assiduous focus on costs; usually to the detriment of progress;
    Lack of respect for long term staff by top management;
    Inadequate and demotivating performance management approach.

    Advice to ManagementAdvice

    Adopt a more audacious strategy (limiting to the UK is too risky);
    Become more honest and transparent in staff reward and benefits (pensions is a good example)

    Doesn't Recommend
    Neutral Outlook
  7.  

    OKAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Banking Advisor in Glasgow, Scotland (UK)
    Former Employee - Telephone Banking Advisor in Glasgow, Scotland (UK)

    I worked at Lloyds Banking Group full-time (more than 3 years)

    Pros

    Fun atmosphere and a real sense of being in a team. Everyone striving to make personal, team and departmental targets. Good number of paid sick days, which is useful when children are ill. Easy company to rise up the ranks if you put in the work. Bonus is good!!

    Cons

    Seemingly constantly changing department managers, who all have different ideas of how to approach sales targets and customer service levels. Pushing sales of certain products, rather than fitting the product around customer needs. All telephone advisors should start in tier 1, so they have at least minimum knowledge of how transactions work. sounds very unprofessional when a customer asks a basic question and the sales agent has to run around looking for aomeon with phonebank experience to help.

    Advice to ManagementAdvice

    Better training on new and existing products. every agent should be tier 1 trainec.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    LBG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager in Rosyth, Scotland (UK)
    Current Employee - Team Manager in Rosyth, Scotland (UK)

    I have been working at Lloyds Banking Group full-time (more than 10 years)

    Pros

    Flex benwfits
    prejudiced
    Unequal opportunties
    Employee assistance programme

    Cons

    hierarchial
    Everything not listed in pros

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    An Executive struggling to run a business of this size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Director in Bristol, England (UK)
    Current Employee - Managing Director in Bristol, England (UK)

    I have been working at Lloyds Banking Group full-time (more than 10 years)

    Pros

    In the main, the frontline staff care about the customers, and each other. The customers try and have a relationship with the Bank, and there are a lot of management trying to do the right thing.

    Cons

    Ineffective Executive, self centred, material lack of Strategic Direction, similar in Leadership. They have created a fear culture, where people are afraid to challenge, and up and down the line communication is non existent.

    Advice to ManagementAdvice

    The business is about its customers and staff, not about the returns for the Senior Executive. Stop using Branded consultancies to do their job, like McKinsey and BCG, understand your customers, build a strategy for each sector, and empower the best people you have to execute it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good people, processes can be frustrating at itmes

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lloyds Banking Group as a contractor (more than 5 years)

    Pros

    There is always lots of work to do especially you work in anything to do with Risk or Reg

    Cons

    Change approval process and associated requirements can be a bit frustrating

  11.  

    Maybe not for you if you want balance in life and work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Assistant
    Former Employee - Customer Assistant

    I worked at Lloyds Banking Group as a contractor (less than an year)

    Pros

    People are very ambitious and focused on their tasks.

    Cons

    It's not a "healthy" environment since people seldom spoke to each other and the bosses were most of the time away on meetings.
    A underlying power struggle between the people.
    No balance between work and leisure, you often overtime and some people even came in during weekend to work..

    Advice to ManagementAdvice

    Let people take their annual leaves without feeling guilty about it..
    People need to relax in order to gain energy and continue work for the company happy and motivated..

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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