Lloyds TSB Reviews in London, UK Area

Pros

Work-life balance
Good opportunities for development

Cons

Very UK-focused
Clow to change / adopt change

Pros

active great friendly and bright full environmental don't know

Cons

challenging and i am not sure what would be the case for you

Advice to Senior Management

you need to apply and work there to feel how it is working

Pros

Friendly colleagues.
Helpful HR
Nice/good uniform (for man)
1 hour lunch break.
Colleague offers.(pension and flex)

Cons

Morning meetings - always about targets nothing about team work or thx for the good job or plans
Training - nothing about the actual job.
Sometimes shortage of forms, stationary and most importantly short of staff.
Promised but unpaid Overtime - usually 3 days from 5
Useless computer keyboard/touch-pad (IT really slow and useless, really effect your job in front of the customers)
Lots of paper waste (lots of unused prints from the fax and printers be shredded)
Software not user friendly.
If u made a mistake no way to find out what happened.
Different instructions from each manager.
Low basic salary.
Reaching your targets is really depend on which branch are you in and where.
Customers fed up from up-sales.
Running pick up the phone.(every 5 min)
Organised, sometimes dusty, dirty workplace.

Advice to Senior Management

Managers should be good organisers and leaders not only salesman. Customer first, isn't it? Follow one best way. Back office person minimum 1 per branch, phone calls to the call centre not to the cashier. Take more care about the cashiers they are the face of the company!

Pros

Great work life balance. The people are nice, not backstabbing and professional. Great offices and they are growing into a real investment bank.

Cons

They are still going through growing pains with their acquisition of HBOS so the IT and other infrastructure issues can be problematic. They are conservative bankers so to get approval sometimes can be a very long and involved process.

Pros

- Good work-life balance
- Good support from HR
- Good employee benefits package
- Real push for development [on the graduate programme]
- Nice office

Cons

- Dull
- Senior management uninspiring at best
- Lack of communication within company
- Lack of team morale
- Low pay

Advice to Senior Management

- Higher pay for graduates in order to make more competitive
- Greater responsibility for graduates
- More opportunities for rotation

Pros

Easy Environment
Some colleagues are very professional
You can develop yourself
No team work
Not much leadership shown by mangers

Cons

Not a very fair system of appraisals
Most people uneducated
Manager are taken from branch to head office functions because of their rank and pay

Advice to Senior Management

Go and get educated, leave your physical size and aggration at home and be professional at work
Show what you are capable of not just in words but actions

Pros

Professional environment, highly skilled people to work with and learn from. I joined with very little Financial Services background and the company fostered my quick learning and continuous upskilling through formal training, working partnerships and special projects.
I highly recommend this company as you will definitely learn business in big scale.

Cons

Very large pool of resources worldwide and through a wide range of skills. This can sometimes become a hurdle if you´re looking for career progress outside your own dept.
Still some long serving employees wanting to work in the same way they did 15 years ago.. though this has become more rare in the last 3/4 years.

Advice to Senior Management

Consistency has been a key for LTSB to survive through many crises, so I would like to see this consistency coupled with the relentless drive for performance across the Group to help go through this one... again.!

Pros

Good work and life balance, relaxed work environment, reasonable working hours, flexible and not overly agressive management, third party promotions

Cons

No more job security, low morale, poor motivation, low average wages, most offices are crap, IT systems are very old

Advice to Senior Management

N/a

Pros

Lots of work, good to see the 'inside' of the machine, that many people only get to see from the outside.

Cons

Somewhat 'dead man's shoes' when it comes to promotion. Easy to feel forgotten inside such a large organization. Many decision take from 'upon high' rather than discussed with the workforce.

Advice to Senior Management

Communicate more! Some of things that happen must have been months in the making, so why not discuss them more when they're still in the planning stage?

Pros

The group places great focus on personal development and 'Values & Behaviours' and offers its own on-line University to undertake on-line courses and book up face-to-face courses.
All round there is strong emphasis on improving soft management skills. Staff benefits are improving, although since HMCR brought in taxable benefits it's hard to take advantage of cheap mortgages as the tax man usually takes his slice of the benefit meaning that it's eroded. Managers get 30 days holiday and have the ability to purchase up to 5 more.

Cons

Whilst targets are stretching you tend to find there is always a lack of investment in new product development in the Corporate arena meaning that streching targets are more challenging than they should be. The big downside is that Senior Management constantly talk of salary reviews as a whole package benefit, which includes Save As You Earn share purchase and Sharesave. These would be good if the company shares actually performed! Whilst we are seen as a safe bank you get the impression that Senior Management are under severe pressure from big investors not to damage the high yielding dividend which totally hampers any potential mergers.

Don't work in Personal Banking staff morale is low due to lack of staff, very high targets and you need to report what products you have been sold almost by the hour.

Advice to Senior Management

If you sell a whole salary package benefit where great emphasis is on staff share ownership, make sure the shares perform. Negative performance of 50% over 10 years is rubbish.