LoJack Reviews

Updated April 10, 2015
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2.5
33 Reviews
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LoJack President & CEO Randy L. Ortiz
Randy L. Ortiz
12 Ratings

Employee Reviews

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  1. skilled-Laborer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Skilledlaborer in Chattanooga, TN
    Former Employee - Skilledlaborer in Chattanooga, TN

    I worked at LoJack full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is an out doors job

    Cons

    You have to work in the cold and rain.

  2. Love the freedom the job allows. Plus it's rewarding when a product you are a part of gets stolen property back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Operations Supervisor
    Current Employee - Field Operations Supervisor

    I have been working at LoJack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working from home the majority of the time. Company car. Pride in the product.

    Cons

    The company is a little slow to adapt to new technology. Communication can be difficult at times.

    Advice to Management

    Standard operating procedures should be outlined more clearly.

  3. Not technician friendly, mandates overtime regardless of your outside commitment, track your every move using GPS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Field Technician in Edison, NJ
    Former Employee - Senior Field Technician in Edison, NJ

    I worked at LoJack full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Tuition Reimbursement
    Company vehicle
    Company phone
    Provide uniform reimburse yearly for new pants

    Cons

    Drive 250-300 miles a day, can't take lunch if you want to finish on time
    Will not say no to work, hours are 8am-430pm and will issue you a job 60 miles away at 415 if they need to and you can't refuse
    GPS tracked vehicles to make sure you leave you home on time and don't idle more than 10 minutes a day
    Last week of every month is mandatory 6 day week, no work/life balance, forced overtime

    Advice to Management

    Stop taking same day installs after 2PM to allow travel time
    Bring back recovery bonuses
    Take care of the technicians
    Use to love going to work everyday, but being macro managed is killing moral

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  5. Not Technician Friendly at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician, Field in Edison, NJ
    Former Employee - Technician, Field in Edison, NJ

    I worked at LoJack full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Worked there 10 years seen it all was a manager and technician,
    No 2 days are ever the same,
    company vehicle and free from seeing a boss everyday
    Tons of overtime and driving if you have no life at all
    Company Iphone
    Good group of other techs to work with
    Tuition Reimbursement up to $3000 per year

    Cons

    Horrible work/life balance as a technician. You will drive over 200-250 miles a day, i drove 385 in a day to complete 5 jobs, and they don't care about any obligations you have they say your work schedule will be 8am-430pm but you can be giving a job at 415, 70 miles from home and if you refuse it you get written up

    Management use GPS in vehicles to check on you every SINGLE day, you have to leave your house every day at 7AM,unpaid, make sure you're not idling for more than 10 minutes a day or driving 5MPH over the speed limit
    Pay is horrible, and pay raises are 2.5 to 3% , if you get one, every year
    Quarterly bonus criteria is a joke if you speed 5 MPH over or idle kiss it goodbye
    Requesting time off is first come first serve, no seniority perks at all. I wanted a vacation in December, I put in for it in January a full 11 months in advance and got denied.

    This place is a filler job, not a career move... advancement is not possible unless you relocate to other markets and states

    Advice to Management

    Take care of the techs, they are the backbone of the company provide them more incentives and fix the work/life balance

  6. Newer CEO but Executives still run via an "old boys network" internally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Canton, MA
    Current Employee - Operations in Canton, MA

    I have been working at LoJack full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good middle management and employees who care about doing a job right

    Cons

    CEO Talks the talk but does not walk the walk although his catch phrase says otherwise. Promotions not always based on work but on each dept head circling wagons to protect upper management. Benefits ebb and flow. 401K one year and then gone.

    Advice to Management

    spend less money on VPs and fortify your ground troops

  7. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LoJack

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people who are passionate about what they do.

    Cons

    They need to develop some new technology

  8. Techs are basically dispensable cannon fodder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech
    Current Employee - Tech

    I have been working at LoJack full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fellow techs are friendly and helpful. Job can be low stress when managment is not barking at you.

    Cons

    Quick to threaten lay offs, cut hours and take away benefits ie: no longer give bonuses for techs but supervisors and execs keep them. No recognition for extra work. They complain of low profits then waste money on things like oversized ram vans when all thats needed is a sedan or compact suv. No room for promotions, neopotism and who you know is all that matters. Quality control specifciations only exist so those who create them can justify thier jobs.

    Advice to Management

    Techs are the foundation of your company. Harsh treatment will result is poor quality replacements.

  9. They are great people, lack of promotions and fair compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Employee in Boston, MA
    Current Employee - Field Employee in Boston, MA

    I have been working at LoJack full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The people are dedicated and make lasting connections with all the others who work with them. I found the connections and the personal recognition from the people you know is what drives us to keep working hard. There are many very good managers, and a lot of helpful and optimistic attitudes no matter what happens or how much work we have to do.

    Cons

    They don't have much promotion and recognition for performance that can make people feel neglected and upset by the demand for maximum productivity without any reward outside of keeping your job. The people on the bottom get stuck without any way to move up because there are not positions available for them. People in the middle probably get stuck too, it seems all the movement is always in the executive and high up leadership team while everyone who works real hard every day to make us grow just gets told to keep at it and that we are appreciated.

    Advice to Management

    Look out for the people who are really working harder than other people, from the technicians to the managers, and work to promote and pay those people what they are worth by shedding dead weight and rewarding those who give it their all day in and day out. Too many people are still barely doing half the work they should, while others are working twice as hard to pick up the slack. Those people who are working so hard should be rewarded, and the ones who don't should go. Too many managers and supervisors protecting people who are not good for the company because they are friends. That would help the whole company and everyone who works for it.

  10. Great company with a great history.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager in Washington, DC
    Former Employee - Business Development Manager in Washington, DC

    I worked at LoJack full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Recognition is great, if you perform well they will heap rewards upon you. The vacation calendar is extremely favorable with two weeks to start going to three weeks after 5 years then 4 weeks after 10 years. The holiday calendar is also favorable and they add in a personal day for your birthday.

    Corporate environment is good.

    Health care package is average.

    Cons

    Pay plan changes almost every year with no consistency. The management does not communicate well with the field.

    You need to be "on call" 24/7 with your clients but when an issue arises you have to jump through too many hoops to solve it.

    Advice to Management

    Define where LoJack is going.

    Reduce the silos between sales/operations and the home office.

  11. Get it back with LoJack!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canton, MA
    Current Employee - Anonymous Employee in Canton, MA

    I have been working at LoJack

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good co-workers and managers, quality people and attitude, overall company direction, and organizational structure. It's a company from the top-down that has an open-door feel. The CEO will get lunch in the cafeteria regularly and it's nice to see former police officers work for the company (c'mon, it's LoJack), which intrinsically fosters a healthy environment of pride and respectability.
    Getting a LoJack with a heavy discount. Company has a great track record for recovering stolen vehicles, etc.

    Cons

    Ehhh, not the best pay, but not the worst either. It's all relative to your position of course. ie, I'm sure the engineers are compensated more than fairly. The one engineer I knew flew to different countries and had it made with a cushy role.
    In my particular department, it was modest; barely a living wage for city life even if you're a proponent of roommate subsistence. There was much disarray that prevented the type of higher-level compensation that should've been feasible with better business protocols, etc.
    I knew of a co-worker that was fired for an arbitrary reason, but such is the name of the game in Corporate. Also, there isn't much room for advancement. It's a traditional corporate set up.

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