LoJack Reviews

Updated August 30, 2015
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2.3
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LoJack President & CEO Randy L. Ortiz
Randy L. Ortiz
20 Ratings

44 Employee Reviews

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  1. Helpful (2)

    A once profitable industry leader has fallen on hard times and may never regain their former glory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LoJack full-time (More than a year)

    Pros

    -Hours were good -Free coffee -Onsite cafeteria

    Cons

    -There are 3 groups in LoJack. The people in the inner circle, the people on the outside, and the people who are somewhere in between. The people in the inner circle enjoy benefits such as job security and frequent title changes. -Closing lots offices and also laying off employees. This happens often and unexpectedly. No one is safe, it's all about saving money. -The call center office in california was closed a few years ago and many jobs were lost. However, this company generously offered employees from california to keep their job if they relocate to massachusetts. Which is ridiculous, because who would move half way across the country for $14 an hour? -Certain people and certain groups have set ways of doing things. They aren't willing to change or want to change. -Raises and bonuses, not consistent. All depends on company's financial performance.

    Advice to Management

    You have to diversify. You can't take the same product, LoJack, and slap it onto cars, trucks, people, etc. and call it diversifying. You also have to change your business model. At one point the relationship with law enforcement and car dealerships were an advantage, but now it's different. The car buying experience is different so it doesn't make sense to rely on car salesman and people at the F&I office to sell your product. Car theft is not a major issue as it once was. Charging $695 for the lojack product makes sense 20 years ago, but not now. A lot of companies like adobe have a subscription based model. You basically have to introduce and launch a new product before the Lojack product becomes obsolete. Does it make sense to expand into new markets when you don't have the financial means? Scale back, close shop in unprofitable markets and focus on the ones with potential.


  2. The times they are a changin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Canton, MA
    Former Employee - Operations in Canton, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at LoJack (More than 5 years)

    Pros

    Good people and positive product

    Cons

    Management doesn't care about employees. You are just a body no matter how long you have worked there.

    Advice to Management

    Care about your employees other than the Board of Directors and you Law Enforcement Liaisons. In this day and age the old boy network is not a good corporate structure.


  3. Helpful (1)

    Struggling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work/Life balance is pretty good. There is some effort on ensuring you get to live outside of the office.

    Cons

    Company is struggling to innovate and push into new markets.


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  5. Helpful (1)

    Lost opportunity for market expansion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoJack full-time (More than 3 years)

    Pros

    Not much to say here.

    Cons

    Management is not willing to expand into new markets. They have been handed opportunities to leverage their brand name into other markets with very little risk but were unwilling to take chances. They do not fathom the competition and rely upon their LEO relationships which are dwindling. They are completely "auto-centric" and don't understand other markets. As to be expected just by regurgitating former car guys and LE retirees into the mix.

    Advice to Management

    Liquidate your entire operation and sell the brand name to some entrepreneurs...


  6. Helpful (2)

    Business Dev Mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LoJack full-time

    Pros

    Base salary is good and job flexible

    Cons

    No commission on sales -so capped

    Advice to Management

    Add commission for sales reps


  7. Helpful (1)

    Going down the tubes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at LoJack full-time (More than 3 years)

    Pros

    Great people, company treats people well

    Cons

    Declining business, no roadmap, no money, layoffs.

    Advice to Management

    Replace yourselves.


  8. Helpful (2)

    Pays the bills!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatcher in Alpharetta, GA
    Current Employee - Dispatcher in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LoJack full-time (More than 3 years)

    Pros

    Able to work from at least once a week. Also, during weather emergencies, it nice to know you can still work, without having to be short on your paycheck or have to use personal time to cover the paycheck.

    Cons

    Not everyone is treated the same. People that are close to those with power, gets special treatment. Must work every other Saturday. Just about all extra benefits, have been taken away. "Do as I say, not as I do" attitude from management. No grace-period for tardiness. One minute late and it goes against you.

    Advice to Management

    Get your act together. I do not believe, I've actually met someone in management that actually deserved to be there. Most of them, think they know a lot, but in time, you'll learn that they don't. You'll get more results from employees, if you practice, what you preach.


  9. Helpful (3)

    Salary Employees Take a Big Hit in the Wallet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Manager
    Former Employee - Former Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoJack full-time (More than 10 years)

    Pros

    There are no more pros. The benefits use to keep me here, not so much now.

    Cons

    No way to move up, LoJack becomes your life, 24/7 if you are in management. Bad financial decisions were taken out on employees. In the past 3-4 years this is what has been taken away; First benefits, 401K match reduces, then no match at all. Hourly workers bonuses were taken away, then the 40 hour guarantee, now it's 35. And then finally, the last straw, salaried employees were given a 12 .5 % pay cut! And this all after 4 years of no raises at all. Only a select few got raises during the last few years, and that was to bring then closer to cost of living! Management states the pay cut is for a minimum of 4 months. Even if things get better, do you really think after four months we will get our 12.5 % back.......not even. For years it's been "just hang on, thing will get better". Yea right. I got sick of the promises. Here's the kicker, after all the pay cuts, the stock drops and upper managers, board members etc buy up the stock and the stock goes up. Hmm, who's making all the money here. They're taking from the mouths of the hard working employees. Don't even think of going to work here, they;ll screw you too.

    Advice to Management

    Get a new CEO, sorry decision making and excuses from management doesn't pay the bills.


  10. Helpful (2)

    Shaky Future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LoJack full-time

    Pros

    Great people and good company to gain experience.

    Cons

    Lower than average pay for the same type of position in the area. Management does not communicate to their employees making it difficult to do your job or know when your doing a good job. Tough place to work if your a woman as it's very "old boys network" and you get treated like a secretary regardless of your position. Constant layoffs. No career growth.

    Advice to Management

    Get rid of CEO and actually hire someone with management experience. Speak to your employees.


  11. Unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    New product Growth opportunities if you know the right people Pay is not bad Nice people- some of them

    Cons

    Very political Can't give feedback Management isn't supportive Constant lay offs Lots of gossip HR is absolutely terrible Clique-y

    Advice to Management

    They need to be opened minded. They are very worried about everyone being a certain age to be in certain positions. Need to think outside of the box Need to train people more before throwing them to the wolves Don't allow for much team work



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