Lockton Companies

  www.lockton.com
  www.lockton.com

Lockton Companies Reviews in Denver, CO

Updated August 8, 2014
Updated August 8, 2014
113 Reviews
3.8
113 Reviews
Rating Trends

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Lockton Companies CEO and President John L. Lumelleau
John L. Lumelleau
70 Ratings

Review Highlights

Pros
  • Good hours, people, work life balance (in 5 reviews)

  • Lockton is a fun, fast paced work environment that allows you to set your own career path and goals (in 8 reviews)


Cons
  • Work-life balance is nonexistent for employees in a supporting/shared services role (in 14 reviews)

  • No opportunity to work from home or remotely, even just occasionally (in 3 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Injury Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Injury Counselor in Denver, CO
    Current Employee - Injury Counselor in Denver, CO

    I have been working at Lockton Companies full-time (less than an year)

    Pros

    Great people, great company, competitive, great managers, professional atmosphere.

    Cons

    Sometimes heavy on work load, other times not enough to do. Still there are opportunities to work on projects and classes when not as much to do.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It could be a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO

    I have been working at Lockton Companies full-time (more than 5 years)

    Pros

    Lockton's reputation among its client base is excellent. Education is highly valued and encouraged. I enjoy working with the majority of the people in my unit. For the most part, they all strive to provide great customer service and high quality work. The daily atmosphere is friendly and caring. I have developed strong relationships there.

    Cons

    Workloads are large and can be overwhelming. Expectations are often unreasonably high. If you do a great job and give 110% every day, you are given more work and 150% is expected. Leadership says, "You're awesome", but when you go to them with an issue mostly lip-service is offered. Action is either non-existent or very, very slow.

    Advice to ManagementAdvice

    Upper management and producers need to be aware and better informed about the happenings in each of the units. Evaluate the current leadership to determine their effectiveness. Make swift changes that would positively impact your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Administrator in Denver, CO
    Current Employee - Account Administrator in Denver, CO

    I have been working at Lockton Companies full-time (more than an year)

    Pros

    - provide training
    - promote from within
    - regular reviews/pay increases
    - great company culture

    Working for this company has been a great experience. Even with no prior experience in commercial insurance, Lockton not only trains their employees but they also cover the cost of classes related to insurance designations through the Institutes, as well as providing their own continuing education classes.

    Office culture is great, no micromanaging (at least from what I have experienced). Beer Fridays every week where employees are encouraged to relax and socialize. Competitive benefits and no problems getting time off. The Denver office has around 300 employees and turnover rate is fairly low. If anything, they are growing rapidly.

    Cons

    Learning the internal systems can be challenging, but associates are more than willing to help.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Must be extremely hard working and love fast paced environments to make it here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Denver, CO
    Current Employee - Account Executive in Denver, CO

    I have been working at Lockton Companies full-time (more than 8 years)

    Pros

    Team environment (mostly at the AM/AA level), good 401k, good (and getting better) internal resources (word processing services, office services, educational opportunities etc), onsite gym, covered parking, Highly committed to community involvement. Truly believes in delivering superior service and doing the right thing for both their markets and clients.

    Cons

    "High Level" associates who haven't come up the ranks unfortunately do not seem to know or understand what it takes to service accounts (from both a technical and operational perspective) which can be a burden to their fellow associates who have to pick up their slack. Staffing levels not adequate given that most accounts are being marketed annually, although it is admittedly difficult to find the right talent at certain levels. Commission compensation to individual producers seems excessive compared to base salaries of those managing their accounts. Internal certificate management system seems archaic.

    Advice to ManagementAdvice

    Require "High Level" Senior Vice Presidents and Account Executives to have an understanding of internal systems, policies and procedures, and continue to improve internal educational opportunities for all. This can only happen if you adequately staff so that accounts can be handled to allow for some breathing room. License AMs. Prequalify clients so as not to waste resources on accounts better suited for a smaller agency.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Prepare to put on a fake facade at all times!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Specialist in Denver, CO
    Former Employee - Communications Specialist in Denver, CO

    I worked at Lockton Companies full-time (more than 3 years)

    Pros

    -Beer Fridays (not really a perk; who wants to get drunk with coworkers? that spells trouble)
    -Pretty office setting

    Cons

    -Office gossip (can be severely detrimental)
    -Low compensation (wages are not competitive)
    -Lockton Company calling itself "the best place to work" is transparent marketing-- very off-putting

    Advice to ManagementAdvice

    Hire managers who are not afraid to be frank and have blunt discussions about issues, not a manager who listen to gossip as gospel, who is too afraid of confrontation, and who is passive aggressive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO

    I have been working at Lockton Companies full-time (more than 8 years)

    Pros

    Supportive team environment with focus on client service. Company really tries to offer the best opportunities to its employees. Indoor parking, beer Friday, onsite gym are nice.

    Cons

    Excessive workload, stressful time sensitive work.

    Advice to ManagementAdvice

    Hire more people

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO

    I have been working at Lockton Companies full-time (more than 3 years)

    Pros

    Fantastic leadership. Employees are happy and taken care of. Beer fridays are a hit.

    Cons

    None that I can see.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    An overall good place to work and a strong company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Denver, CO
    Former Employee - Account Manager in Denver, CO

    I worked at Lockton Companies full-time (more than 5 years)

    Pros

    The work, culture, and mission of Lockton made it a great company. There was work-life balance and plenty of flexibility for time off. Nice bonus opportunities, competitive base salary, decent health benefits, great retirement plan match, growth opportunities, other perks for discounts on services, events, etc.

    Cons

    Not flexible with option to work from home, a lot of gossip/low morale issues due to departmental changes making for a challenging work environment at times, long and painful hiring process, growth opportunities available but difficult to advance

    Advice to ManagementAdvice

    Provide better training to supervisors and unit managers to allow them to better develop their associates/direct reports for career advancement opportunities and don't hold back from putting someone in a new position because they are a top performer in their current position.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    NA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Lockton Companies

    Pros

    Great benefits, fun work environment, some career growth opportunities if you stay for a very long time. Knowledgeable management staff.

    Cons

    Low salary compared to competitors and other insurance companies. Alot of bureaucracy and infrastructure. It's not a very flat organization.

    Advice to ManagementAdvice

    NA

    Approves of CEO

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