LodgeNet Reviews

Updated July 23, 2014
Updated July 23, 2014
17 Reviews
2.1
17 Reviews
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LodgeNet President & CEO Richard L. Battista
Richard L. Battista
4 Ratings

Employee Reviews

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  1.  

    Systems Test Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Sioux Falls, SD
    Current Employee - Systems Engineer in Sioux Falls, SD

    I have been working at LodgeNet full-time (less than an year)

    Pros

    Great people and Great management

    Cons

    Company bought out. Currently in flux

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Working for LodgeNet during difficult time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LodgeNet full-time

    Pros

    Had good medical insurance when I was there.

    Cons

    No 401K match and instability

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Sioux Falls, SD
    Former Employee - Manager in Sioux Falls, SD

    I worked at LodgeNet full-time (more than 10 years)

    Pros

    employees, friends, desk, computer, phone, van

    Cons

    Management, downsizining, layoffs, future, technology

    Negative Outlook
    Approves of CEO
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  5.  

    Horrible, management has no kahunas to stand up to the hotels, Sonifi is the new name even worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Representative in Bronx, NY
    Former Employee - Field Service Representative in Bronx, NY

    I worked at LodgeNet full-time (more than 5 years)

    Pros

    The ability to experience some newer technologies with TV's and in other areas.

    Cons

    no raises to compensate rising inflation cost, benefit are not so good either.

    Advice to ManagementAdvice

    The company is top heavy with people in positions that have no clue, and stop cutting the people who is the backbone of the company.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Loved the Job, but treated unfairly (Female)

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative
    Former Employee - Financial Service Representative

    I worked at LodgeNet full-time (more than 10 years)

    Pros

    Great work, challegeing. Loved it. I enjoyed (almost) every day I worked there. Benifits are top notch.

    Cons

    After 10+ years, I found out after being laid off I was getting a minimun of $10/hr less than my male co workers with the same title, most employed after me.

    Advice to ManagementAdvice

    Offer the same (or at least similar) perks to your employees outside of Sioux Falls. I worked for this company for 10+ and never felt part of it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Field Service Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Miami, FL
    Former Employee - Technician in Miami, FL

    I worked at LodgeNet full-time (more than 8 years)

    Pros

    With Sonifi running this Company can think of one thing.

    Cons

    LodgeNet was a great company. They where doing good in a Stock a Market, they had happy customers and employees, then they bought On Comand and all there problems. The stock disappear and they lay off . I was lay off, then I was brought back because a Tech relocated. Then Sinofi took over and once again I was lay off. They have a rule twice lay off you can not came back. The Tech left behind where striped of there accumulated sick time. There Field Service are the company bread and butter. If the Hotel does not get service they move on to another company. Tech's are the front personal that have to deal with Hotel GM's and Chief Engineer. You have to be on call for a week. You get called PM you have to go out. West Coast, WPB to to three hours drive. No OT. They will ask you to leave early or take off Friday.

    Advice to ManagementAdvice

    Learn from SW A/L. There CEO has a motto "I take care of my Employees they will take care of the customers".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    No organizational structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier III Support in Atlanta, GA
    Former Employee - Tier III Support in Atlanta, GA

    I worked at LodgeNet full-time (more than an year)

    Pros

    Learning the hospitality market with NOC training.

    Cons

    Horrible management, staff does not know what there doing.

    Advice to ManagementAdvice

    fire all and start over.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Was a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Generalist in Atlanta, GA
    Former Employee - Technical Generalist in Atlanta, GA

    I worked at LodgeNet full-time (more than an year)

    Pros

    Had a great work environment, communication from management was good, the only reason I left was they closed the local support center when the economy got bad.

    Cons

    cant think of any at the moment

    Advice to ManagementAdvice

    They were doing a good job and were very employee focused

    Recommends
    Approves of CEO
  10.  

    the technology is ever changing and improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in New York, NY
    Current Employee - Service Technician in New York, NY

    I have been working at LodgeNet full-time (more than 5 years)

    Pros

    It is very challenging, you do a little of everything, DTV, networking, troubleshooting RF distribution, computers, Property Management Systems, plus much more.

    Cons

    The salary don't match the work being done presenting mental stress.

    Advice to ManagementAdvice

    recognize the people who keep the company going and compensate them for their effort, or you will eventually loose them.

    No opinion of CEO
  11. 1 person found this helpful  

    Technical Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Generalist in Sioux Falls, SD
    Current Employee - Technical Generalist in Sioux Falls, SD

    I have been working at LodgeNet full-time (more than 3 years)

    Pros

    Salary is above average for the area

    Cons

    Business model is severely out-dated.
    Customer support initiatives value quantity over quality.

    Advice to ManagementAdvice

    This company is top heavy and the upper echelons need to be thinned out.
    Stop your Sales department from promising services that don't exist and to follow up with customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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