LogMeIn

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LogMeIn Reviews

Updated December 16, 2014
Updated December 16, 2014
62 Reviews
3.4
62 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
LogMeIn Chairman, President, and CEO Michael K. Simon
Michael K. Simon
45 Ratings

Review Highlights

Pros
  • Great culture and coworkers with good work ethics (in 4 reviews)

  • Emerging vision, good culture, great people (in 4 reviews)


Cons
  • inexperienced middle management (in 6 reviews)

  • If you don't drink the Kool Aid you won't last long (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LogMeIn full-time

    Pros

    Emerging vision, good culture, great people

    Cons

    Wary of newer execs, but getting better

    Advice to ManagementAdvice

    Don't become MSFT too quickly

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LogMeIn full-time (more than an year)

    Pros

    *Beautiful office
    * Annual kick-offs in Mexico
    * Snacks & beers, games in the office
    * Fun environment & people, laid back atmosphere
    * Good learning opportunities
    * Some smart & professional people to work with

    Cons

    * Benefits (expensive insurance, no matching 401K)
    * Locations of the office could be inconvenient depending on where you are commuting from
    * Tons of changes - they don't know if they're coming or going, easily dispose of people for no good reason
    * Lack of communication between departments

    Doesn't Recommend
    Approves of CEO
  3. 3 people found this helpful  

    Turning into a short sided company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at LogMeIn full-time

    Pros

    The new office space and location in Boston is great. Company offers free lunches once a month, offer up some beers late on Friday, and snacks / drinks galore. They also try to give back to the community with different charitable events.

    Cons

    Senior leadership is more focused on short term quarterly results than the long term results. Decisions take too long to make, even within a given team. Culture is changing for the negative with lots of new outsiders coming in. Company has too many layers and VPs, slowing things down.

    Advice to ManagementAdvice

    Remove layers in the organization, do a better job of recognizing employees, provide training and growth opportunities.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    not a great sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Boston, MA
    Former Employee - Account Representative in Boston, MA

    I worked at LogMeIn full-time (more than an year)

    Pros

    great office space downtown, generous with lunches, snacks, coffee

    Cons

    new sales management unwilling to learn about the market, meet customers, adopt innovative sales techniques and thinking....all about outbound calls...lazy management

    Advice to ManagementAdvice

    re-evaluate the comp structure...not competitive in the market

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great people , detached management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LogMeIn full-time (more than an year)

    Pros

    The people who do the work are the best,

    Cons

    Not enough managers seem to care about the people that make them look good.

    Advice to ManagementAdvice

    Get in touch

    Approves of CEO
  7. 2 people found this helpful  

    Great company with even greater potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at LogMeIn full-time (less than an year)

    Pros

    -Amazingly smart people
    -Great products that are loved by our customers
    -Awesome location (Boston)
    -Huge opportunity for the company to grow (and it's growing now rapidly)
    -New leadership team bringing the structure that's needed

    Cons

    -Parts of the company still operate like a small company which leaves communication gaps but this is something being worked on diligently by the leadership team and others
    -We haven't always sold or marketed as well as we could have, but the products themselves are amazing so if we do a better job telling our story, the sky's the limit

    Advice to ManagementAdvice

    Keep the amazing spirit of the culture while adding some structure so we have a clear path for growth

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent company Moving in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA

    I have been working at LogMeIn full-time (less than an year)

    Pros

    Logmein is an excellent company with extremely bright people working in all departments. Company has performed well consistently and senior and front-line management work hard to support a great culture and listen to the changes the staff asks of them. Great products, great offices, great benefits, flexible work schedule, successful performance year after year. Recently adjusted compensation on sales team and increased almost everyone's pay. New comp plans also offer new incentives to make over $100k in sales which is a plus.

    Cons

    Still dealing with growing pains from their start-up days to their next phase. Some long term staff afraid of change and stuck in "the good ol' days" when there was little management and products sold themselves. Lot of young reps with 1st job who don't know how real companies operate.
    Logmein is progressing from small to mid-size company and have hired staff and invested in tools to bring the company to the next level which is great. Some staff disgruntled about changes but positive changes to comp, communication, and sales teams have been good in last few months.

    Advice to ManagementAdvice

    Keep culture strong but be clear in reasons why making changes and why new focus on sales metrics matter.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Good people;culture is declining with outside execs coming in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Boston, MA
    Current Employee - Account Executive in Boston, MA

    I have been working at LogMeIn full-time (more than 3 years)

    Pros

    They have a brand new office space in the innovation district of South Boston, with great employees and annual kickoffs to remote destinations like Mexico.

    Cons

    New and excessive focus on Metrics vs. sales.Not sure how much longer the kick offs will last. new management from outside large corporations are negatively impacting the culture. Low pay compared to similar companies in the area. As a result top talents are starting to leave the company.

    Advice to ManagementAdvice

    each rep has a different way to sell, stop the metrics gestapo before its too late

    Recommends
    Positive Outlook
    Approves of CEO
  10. 6 people found this helpful  

    They don't pay their sales reps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA

    I have been working at LogMeIn full-time (more than an year)

    Pros

    Great environment that is built on a foundation of great people which makes the company tolerable.... however it can only last so long.

    Cons

    Don't expect to pay off a mortgage
    They give their sales reps the lowest wages in the area
    Company down the street already recruited a few of the top reps and others are beginning to target logmein sales reps for jobs

    Advice to ManagementAdvice

    Pay your employees before they leave for much better pay down the street

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA

    I have been working at LogMeIn full-time (less than an year)

    Pros

    Lots of smart people, great products and a fun culture are the highlights. I've been working at LogMeIn for less than 1 year, but upon joining I was immediately impressed with the number of really smart people. LogMeIn has a reputation for great products and there is a great deal of pride in the company. I've found the culture to be hard-working and fun but also real, none of the "forced enthusiasm" I've seen at other companies. I think its hilarious that some of the other reviewers complain about having to go to a 3 day offsite at a beach resort once a year where 50% of the day is "free time"--guess they'd rather be in the office! I think the move downtown wasn't easy for some long-timers but the new office is very cool.

    Cons

    The pay is only OK compared to other companies and it doesn't seem like there is much emphasis on employee education. There are definitely some "long timers" who complain about not being as fun as it used to be in start-up days or that they preferred the old office in Woburn (!?)

    Advice to ManagementAdvice

    Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO

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