Logix Communications

  www.logixcom.com
  www.logixcom.com

Logix Communications Reviews

Updated October 16, 2014
Updated October 16, 2014
14 Reviews
2.8
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Matt Asmus
11 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care in Houston, TX
    Current Employee - Customer Care in Houston, TX

    I have been working at Logix Communications full-time (less than an year)

    Pros

    good place to start and learn and get job experiences and small compiey

    Cons

    call-center work ... siting down for 7hrs ..on the phone all the time but its what you sign up for if you are ok with that .. and small comply

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Basic inbound call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Logix Communications full-time

    Pros

    Fun environment. Quarterly bonus

    Cons

    Low pay compared to similar positions elsewhere.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Needs to be more adaptive to the new technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Logix Communications

    Pros

    They do have a family environment if you are young and not looking to move up any time soon. It's a great "starter" job for those just out of highschool / college.

    Cons

    They are so antequated with their technology and are trying to throw money into their fiber network. A good move on the fiber but they are losing customers hand over fist. It's just a day late and a dollar short... Just like any other job some managers are better than others, but poor management is killing them. They do NOT treat their tenured employees well at all. As a matter of fact, they are typically the first to go in a layoff.

    Advice to ManagementAdvice

    *Treat the valued / tenured employees like they are important. Give them yearly raises and don't look for ways to fire them just to bring in someone cheaper. Quite a few managers need to work on their "people" skills... most of the employees there are looking for a way out because everyone is underpaid, over-worked and under appreciated. You have the potential to be a great company if you would quite screwing with people's money and make the right decisions. If you don't... you're a sinking ship destined for failure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Cost Analyst/Project Coordinator in Oklahoma City, OK
    Former Employee - Network Cost Analyst/Project Coordinator in Oklahoma City, OK

    I worked at Logix Communications full-time (more than 10 years)

    Pros

    Good money, great experience.

    Cons

    Not a lot of room for advancement.

    Recommends
    Approves of CEO
  6.  

    Great little communication company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Logix Communications full-time (more than an year)

    Pros

    Customer service is truly top notch at this company. I have worked at a big company before and the level of customer service does not compare to how good Logix treats its customers. I have never heard or seen so many good things about the level of customer service in regards to a telecommunications company. Good place to get your foot in the door with the telco world.

    Cons

    Their employees are underpaid based on market value. No tuition reimbursement for subject dealing with day to day operations. They state they do offer it but will find a loophole to deny it.

    Advice to ManagementAdvice

    Reward you employees accordingly based on market wages. Invest in your workforce, i.e. don't just offer tuition reimbursement, honor it!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Smoke-N-Mirrors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX

    I worked at Logix Communications full-time (more than an year)

    Pros

    No one works after 4p in direct sales.

    Cons

    Sales commissions are manipulated to benefit the organizations and not the sales force. Comp plans are at the mercy of the controller and president. If you are not one of the "good ole boys", you will not progress or get paid.

    Advice to ManagementAdvice

    Invest in data infrastructure and solutions that compete in the market place. Or, make a bold decision and hire a true leader that will grow the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Logix is a great company to grow with, the co-workers are some of the best I have ever worked with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Houston, TX
    Current Employee - Director in Houston, TX

    I have been working at Logix Communications full-time (more than 10 years)

    Pros

    Quarterly Bonus, friendly people, good location

    Cons

    Limited Budgets, not sure of direction

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Behind the curve in Technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX

    I worked at Logix Communications full-time (more than an year)

    Pros

    Decent pay and OK perks.

    Cons

    Regional play, outdated technology, Weak Management

    Advice to ManagementAdvice

    Innovate or die

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good entry level but a stagnant company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Dallas, TX
    Current Employee - Account Manager in Dallas, TX

    I have been working at Logix Communications full-time (more than an year)

    Pros

    Good commission structure. Somewhat your empowered to own your own business but its turning into micromanagement now. Depending who your manager is, you can be successful. Despire the other reviews, there are some good caring managers that are geniuine that they want you to succeed. The products that they selling are decent at best.

    The role of this company is a follower role and they pick up the cookie crumbs of the bigger companies such as tw telecom, AT&T, Level 3. But they're too slow of a follower to keep up with the technology.

    They take care of their customers. Good customer service oriented company just not a good sales company to work for.

    A debt free company. Not a very high churn on customers but it looks like it's trending that way. A good entry level in the telecom and outsides sales industry.

    Cons

    Very very shady sales leaders in this company. Poor management structure and has no advancement. If your trying to advance in the future, this isn't the company to go to. If your trying to be a sales person forever and that is your career goal, by means go to this company. Management pick and chose who the favorites are and give them the leads and prices. Very hard for a rookie but if you can get through here, you can advance to a lot of good telecom companies out there.

    It's hard to sell products simply because nobody out there knows this companies name. They've been around for awhile but it's still hard to sell this company when all the support groups (customer service, sales support) now are discombobulated.

    This company lacks vision and can lack integrity. "Do what you need to do to get the deal done"
    If you work for one of the bigger telecom companies out there, they would think nothing of Logix Communications as they are just a tiny spec of a company.

    VERY HUNGRY company and will do all cost to cut your commission down. They will justify to cut your commission on special pricings that you request or expedited services.

    When you request a special price or service, it can take up to 2 weeks up to a month and by that time your customer has already gone to a competitor.

    Highest employee churn in the industry.

    Advice to ManagementAdvice

    Seek vision. Stop micromanaging and start paying your employees a small base. Start compensating your employees and stop following Cbeyond's foot stops on employee management. Stop being greedy on money. Your company would probably save some money on employee churn if you actually paid them.

    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    If you are older, don't apply. You will fail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Antonio, TX
    Current Employee - Account Manager in San Antonio, TX

    I have been working at Logix Communications full-time (less than an year)

    Pros

    If you are young, good looking and went party during training you will get all the leads and will do great.

    Cons

    If you are older (wiser) don't waist your time. Run. Base is $30 K year. No expenses paid. You will spend more on gas, cell, etc than your actual check. There's no advancement. They have a sales manager, a VP of sales and the CEO. Management sends best leads to preferred people.

    Advice to ManagementAdvice

    Stop favoritism. Be fair. You are a step closer to a discrimination law suit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Logix Communications? Share Your Experiences

Logix Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.