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I worked at London Borough of Richmond Upon Thames full-timeDoesn't RecommendNeutral OutlookDoesn't RecommendNeutral Outlook
As a local authority, it embraces the idea of social inclusion even when it comes to employment. You share an office with people from many different backgrounds and different incentives. Mothers are allowed to take 6 months paid maternity leave and of which 3 months are full salary. Generally speaking you get the flexibility to fit work into the life-style you desire. Richmond is also one of the most beautiful boroughs in London and its Civic Centre is right by the Thames in Twickenham
If you like fast-paced working environment, this is not going to work. Like any government job, the bureaucracy slows down decision-making so it takes a very long time to get anything done. Charming co-workers and colleagues in other department becomes important if you want something done fast.
People also don't generally feel obligated to correct any error. I've experienced some salary payment delay, under and over payments but Payroll were not very apologetic and were not willing to amend the issues immediately.... told me to wait until the following months. It was only after I managed to complain to the head of HR directly that I got them to treat the matter as priority.
There doesn't seem to be any incentive for staff to perform better so employees generally do bare minimum to keep their job.
Advice to Management
Whilst it is great to promote flexibility to accomodate staff's needs and lifestyles, it is imperative to train staff re: working ettiquette and reporting guidelines. There should be more incentive for staff to perform better and sanction bad behaviours.