London Drugs

  www.londondrugs.com
  www.londondrugs.com

London Drugs Reviews

Updated December 9, 2014
Updated December 9, 2014
64 Reviews
3.3
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
London Drugs President & CEO Wynne Powell
Wynne Powell
32 Ratings

Review Highlights

Pros
  • Flexible hours, big enough employee pool to switch shifts if needed (in 9 reviews)

  • Very friendly and experienced management team (in 5 reviews)


Cons
  • Sometimes the people at head office had no real grasp on what was happening at store level (in 7 reviews)

  • Company offers minimum working hours and salary package for part time employe (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Specialist in Surrey, BC (Canada)
    Former Employee - Computer Specialist in Surrey, BC (Canada)

    I worked at London Drugs part-time (more than an year)

    Pros

    Good company, treated employees well. Enjoyed my time there. Wish they paid more.

    Cons

    Sometimes the people at head office had no real grasp on what was happening at store level. Would make us do stuff that was weird.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great people in a really demanding environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Photo Electronics Specialist
    Current Employee - Photo Electronics Specialist

    I have been working at London Drugs

    Pros

    Tons of enthusiastic and interesting coworkers. Management will cover you on sick days.

    Cons

    Could it be harder to find somebody to relate to in a staff so varied?
    Would it kill management to update computer systems they have left alone for 15+ years? We still use dot matrix printers!
    Customers include alcoholics and mentally handicapped people to whom it is necessary to repeat yourself. Many feel entitled to your time and you may on occasion be called during a break.
    Standing so much causes foot pain and exhaustion. Days off are not sufficient to full recovery.
    Few opportunities for promotion due to low turnover in higher positions, though if it's open, you have a fair chance.
    Even those who've worked in the company for years have little idea what they are doing.
    Everyone complains of exhaustion and sleep deprivation.
    Members of management are never on the same page; upper management is not in touch with store management, store management is not in touch with department management.
    Inadequate training for positions above cashier and merchandiser.

    Advice to ManagementAdvice

    Communication is perhaps the greatest barrier. Upper management wants appealing stores while lower management favours efficiency.
    Everybody is overworked on the store level and there are few opportunities to relax with inconsistent scheduling. Scheduling issues are due to overworked managers who have too many responsibilities.
    Provide more opportunity for learning on the job, such as days of paid exploration; I learnt more about cameras when I was free to try them and look up their specs than when I was working frantically to sell them to customers. Afterward, it was significantly easier to sell them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Never

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    I worked at London Drugs part-time (more than an year)

    Pros

    Flexibility of schedule. Demanding. Low wage for your commitment.

    Cons

    Very demanding for a poor wage. Benefits are for managers and the part timer does the job !! Stupid dress code for a simple supermarket...I know some highly qualified people who will never stay in the future as they hate the company but due to the flexibility of the schedule, they will stay for a short time...managers don't understand their numbers and are too arrogant to learn from non managers...

    Advice to ManagementAdvice

    Benefits for part timers. Human resource and business training for managers.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I would say alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocking Team Leader in Duncan, BC (Canada)
    Current Employee - Stocking Team Leader in Duncan, BC (Canada)

    I have been working at London Drugs part-time (more than an year)

    Pros

    This company thrives on perfection and excellence and career advancement within the company is limitless if your willing to do the work

    Cons

    A lot of the time tasks are assigned with impossible deadlines and have to be pushed over into other days or weeks, basically overworked and underpaid for the amount of work you are givin

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    sales

    Former Employee - Cashier in Vancouver, BC (Canada)
    Former Employee - Cashier in Vancouver, BC (Canada)

    I worked at London Drugs part-time (more than an year)

    Pros

    for living , no special interest.

    Cons

    no. it is very good

    Advice to ManagementAdvice

    it is good job.

  7.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Calgary, AB (Canada)
    Current Employee - Manager in Calgary, AB (Canada)

    I have been working at London Drugs full-time (more than 10 years)

    Pros

    Family owned Canadian company. Great opportunity to move up.

    Cons

    Retail can be a challenge

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Really demanding but a pleasant experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Edmonton, AB (Canada)
    Current Employee - Sales Representative in Edmonton, AB (Canada)

    I have been working at London Drugs part-time (less than an year)

    Pros

    Really supportive people around there. You can ask all your questions. They are fairly tolerant of mistakes.

    Cons

    Really demanding. lots of walking on concrete.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great benefits and room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at London Drugs part-time (more than 5 years)

    Pros

    The employee benefits are great and there are many different positions available.

    Cons

    Difficult to get full time hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Wages have not increased in 25 years. Without a reason to work or remain in employment there why even work there ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Technician in Richmond, BC (Canada)
    Former Employee - Computer Technician in Richmond, BC (Canada)

    I worked at London Drugs full-time (less than an year)

    Pros

    The Office is clean and the Coffee tastes OK. Most people are nice, a few are really great (even in Management).

    Win (the VP) is OK, but Lose would be a better name for him.

    Cons

    When I left 25 years ago people were getting about $12 to $14 to configure and assemble Computers.

    They do not pay Management (which is what most Technicians are, a 'no-power Manager') Overtime, but a "Salary"; which means you work for hourly pay without being paid Overtime, and you can not be sure when your work day ends.

    Looking at the 'Salaries' (joke) posted here it looks like the wages have not increased in a quarter century. WHY !

    How can there be any advancement unless you become the Supervisor of your Section, but there is only one position, so you must wait for them to retire (and at nearly double what you get they may not leave quickly).

    Advice to ManagementAdvice

    No wonder there is so much loss (theft), no one is paid enough to keep an eye on things. No reason to suspect anyone who actually worked there but losses were huge, maybe that is why they paid so little; to fund your co-workers.

    No wonder the people in your Retail Outlets are not knowledgeable about the Products, why would they care. A no-future Job is always a stepping stone to another Job, just to tell the next Employer that you did work somewhere so (therefore), for what little you pay) I must be OK.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great group of people, but management holds a firm hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Surrey, BC (Canada)
    Former Employee - Sales Associate in Surrey, BC (Canada)

    I worked at London Drugs part-time (more than 3 years)

    Pros

    The people you work with on a day to day basis are great. However, the room for development is slow and the senior management team keeps a firm hold on their positions for years and does not foster in-

    Cons

    However, the room for development is slow and the senior management team keeps a firm hold on their positions for years and does not foster in-house growth with training. Furthermore, only Managers are guaranteed hours where Assistant Managers may get 28 hours a week and are not allowed to restrict their availability therefore making it impossible to hold a second job in that case.

    Advice to ManagementAdvice

    Create more levels of growth. For example: add a sales leader or training members to the hierarchy in oder to give employees more incentives to keep moving within the company. Also, the sales commission is way below other companies and therefore, is not a motivator and will not help your staff

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

London Drugs Photos

Renovations of store front in 2011

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