London Drugs Reviews

Updated July 10, 2015
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3.4
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Recommend to a friend
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Clint Mahlman
4 Ratings

Pros
  • Many great coworkers, mostly flexible hours, keeps you up on your feet, many options for promotions (in 9 reviews)

  • However, the room for development is slow and the senior management team keeps a firm hold on their positions for years and does not foster in- (in 5 reviews)

Cons
  • Sometimes the people at head office had no real grasp on what was happening at store level (in 7 reviews)

  • Promotions are difficult to come by, wages are strictly on a hours-based scale, occasional "us and them" feelings between part-time and full-time staff (in 4 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Helpful (1)

    Pharmacy Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Assistant in Vancouver, BC (Canada)
    Former Employee - Pharmacy Assistant in Vancouver, BC (Canada)

    I worked at London Drugs part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good job for students who want to go into health care career path. Flexible scheduling for students who are working part-time. Work can be rewarding at times when interacting with customers.

    Cons

    Dealing with upset patients who have been waiting for their prescription for more than 45 minutes. This job can be stressful when there are long lines for medication drop-offs and pick-ups.


  2. Helpful (1)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Drugs full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Pay, Excellent Benefits, Wonderful People To Work With.

    Cons

    Working Sundays, Switching Stores, No Set Shifts.


  3. Helpful (1)

    Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Post Office Clerk in Abbotsford, BC (Canada)
    Current Employee - Post Office Clerk in Abbotsford, BC (Canada)

    I have been working at London Drugs

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Managers at LD are very friendly and you can go to them with any problem. Is a friendly work environment.

    Cons

    I feel the Wages are to low I Want more responsibility Want more hours and more of a set schedule

    Advice to Management

    Good


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great company to work for. Advancement opportunities less than stellar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Drugs part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worked here for 12 years in the computer dept. Great management team and comfortable place to work. Good mentorship program. Staff discount of 20% on most store items. Cell phone plan discounts if you work in that dept. Stable job with variable hours - would have to be caught stealing to get fired.

    Cons

    Company has been holding back with incentive/commissions since the 2008 market crash... Moving into middle management, although supported, is long and not the most lucrative process. No time off in December, but that's retail!!

    Advice to Management

    Keep up the good work!! Put a little more effort into motivating people($$$), especially senior employees, to move into management.


  6. Cutting to the bone to chase last year's growth in a recession environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photo Electronics Specialist
    Current Employee - Photo Electronics Specialist

    I have been working at London Drugs part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people to work with and a genuine camaraderie. Fantastic employee discount Discount on phone plans if you are a Photo & Electronics Specialist Unique store which sells groceries, cosmetics, high-end technology, and pharmaceuticals all under the same roof

    Cons

    Management is terribly inefficient Staff is poorly compensated Few people are full-time employees with benefits General resentment of tech staff due to commissions on some products Tech staff rarely makes more than $50/month in commissions at my location Little, if any, communication between floor staff and store managers Due to understaffing, you spend less time selling and much more time keeping tasks from piling up High pressure to meet sales goals when it is difficult to sell at all with a disorganized environment Little training

    Advice to Management

    Focus on the fundamentals; find motivated, friendly staff, train them well, ensure that management is focused on efficiency and can coach a team. Above all else, ensure staffing is adequate; it's pretty damn hard to sell $1000 of camera equipment when merchandise isn't being handled properly. Stop buying EVERY product you think you might sell, and focus instead on the essentials that you /do/ sell. Seriously, product is piling up and because we sell every phone case under the sun, yet nobody buys every one, we have a corner of lockup devoted to cases. Inefficiencies are your problem, not sales figures.


  7. Sales Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Burnaby, BC (Canada)
    Current Employee - Sales Supervisor in Burnaby, BC (Canada)

    I have been working at London Drugs full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great benefits, employee discount, good management team.

    Cons

    Shiftwork, lots of theft by customers, very little pay increases to offset cost of living going up

    Advice to Management

    Offer bonuses to all staff for hitting sales targets.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Drugs part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Employee Discount Staff Events Awesome Staff Great Training

    Cons

    Unapprichated work Corporate doesnt really know whats going on with floor


  9. No future not enough hrs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at London Drugs

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - some employee discount, chilling work place, not competitive for sales

    Cons

    not enough hours, need to beg for hours from other stores


  10. Do not recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aisle Person in Vancouver, BC (Canada)
    Current Employee - Aisle Person in Vancouver, BC (Canada)

    I have been working at London Drugs (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Learn customer skills that's about it

    Cons

    Expect to have zero reviews, expect snitches, expect bullying

    Advice to Management

    Get an education


  11. Sales Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Drugs full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A good place to meet a lot of different people. From your co-workers to the general public. Flexible work hours because it is a retail environment.

    Cons

    The amount of work and production expected from staff can sometimes be overwhelming. There has been lots of cuts to labour over the last few years I worked for this company. From what I hear from my friends that still work there that this has gotten even worse including some cuts to benefits.

    Advice to Management

    Re-instate the shift differential for the staff that works closing shifts. Giving the staff a full weekend off at least once a month would help your staff recharge and have a better outlook.



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