London Underground

  www.tfl.gov.uk
  www.tfl.gov.uk

London Underground Reviews

Updated October 11, 2014
Updated October 11, 2014
23 Reviews
3.4
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Brown
8 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    5 star company that values it's staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Station Supervisor in London, England (UK)
    Current Employee - Station Supervisor in London, England (UK)

    I have been working at London Underground full-time (more than 10 years)

    Pros

    Variety, and a rich slice of life every day.Good working relationship with staff on the station and a strong teamwork ethic.

    Cons

    The customers are well the customers.,Working with an aged infrastructure is a challenge.Management and their lack of understanding of local issues and the general 'sword of damuclesse' hanging over our heads with 'fit for future'(NOTHING)

    Advice to ManagementAdvice

    Talk to us rather than trying to steam roll through the changes that we all know will come.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Worst company to work for

    Current Employee - Train Driver
    Current Employee - Train Driver

    I have been working at London Underground full-time (more than 10 years)

    Pros

    Only pro is the salary and benefits other than that its all cons

    Cons

    You are under valued, disrespected by management and pressured by bullying tactics all the time. They call them assertive managerial tactics.
    I have worked for them for 10 years and working in stations was by far a better experience that working as a train driver. As a train driver managers always look for you mistakes and never reward you for high performance. You are seen as a number and if you are experiencing a hard time at home (for instance a death in the family or a divorce) no compassion is shown by anyone and the main concern is when can you pick up a train.
    The attitude is disgusting, stress levels are high and driver are miserable because they work for london underground.

    Advice to ManagementAdvice

    Be professional, respect your colleagues and that includes drivers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in London, England (UK)
    Current Employee - Technician in London, England (UK)

    I have been working at London Underground full-time (more than 10 years)

    Pros

    good salary ,pension and benefits
    Varied work

    Cons

    job cuts
    shift work.
    Bureaucracy
    stuck in their old ways and do not embrace change easily
    interview process for advancement is not transparent

    Recommends
    No opinion of CEO
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  5.  

    No two days are ever the same.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Driver in London, England (UK)
    Current Employee - Train Driver in London, England (UK)

    I have been working at London Underground full-time (more than 5 years)

    Pros

    London Underground is the perfect example of how a multi-cultural society should be. Every employee is treated with the same kind of respect regardless of his or her sex, race, sexuality etc. They also have a huge range of benefits for its employees and have bodies in place to assist its employees with all kinds of personal and professional issues/concerns that they may have.

    Cons

    London undergrounds quest to be the fairest employer can result in its employees taking advantage of it. A good example is its attendance policy which can easily be abused by some employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    long hard years....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in London, England (UK)
    Current Employee - Engineer in London, England (UK)

    I have been working at London Underground full-time (more than 8 years)

    Pros

    great pension , great people, great wages.

    Cons

    office politics are shocking, only way for a promotion is a bit of brown nosing, something i will never do.

    Advice to ManagementAdvice

    sort out and action your staffs P&D plans... because your overlooking alot of great people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Senior Management lacks backbone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at London Underground full-time (more than 5 years)

    Pros

    Its a good company to work in for a comfortable 9-5 job. There isn't a great chance of being fired for under performing. Generally the benefits are good and two free travel passes is beneficial for people who have working partners, saving them yearly travel.

    Cons

    There is a lack of leadership. There doesn't seem to be a strategy in any department and people are not conscious of the fact that the company runs on the publics money so every penny should be spent sensibly. The unions dictate things to the management and the management bend to avoid conflict. The management is too old school and need to be bought out of the stone age in to the current era. Lots of people add no value and leave things to the 11th hour,

    Advice to ManagementAdvice

    Change the senior management and allow younger members to join the leadership teams. Recognise good performance and award it which will encourage people to perform to the fullest. Keep your promises and communicate clearly to all levels so things aren't a surprise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Brief personal view of the frontline of London underground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in London, England (UK)
    Current Employee - Customer Service Advisor in London, England (UK)

    I have been working at London Underground full-time (more than 3 years)

    Pros

    Good amount of annual leave approximatley 10 weeks.
    Free travel.
    No work to take home.
    Helping a great range of people.
    There is a opportunity within the company but could be better especially for a large organisation.

    Cons

    Can get boring and reptitive day in and day out.
    Winter can be uncomfortable as you may work in cold stations.
    Working alone while supervisor is hidden warmly away.
    Shift work can be tough especially as many staff work 7 days in a row.

    Advice to ManagementAdvice

    To review the 7 day roster.
    Allow flexibilty of annual leave if possible.
    Feed the staff who are hungry to learn and make the best out of their careers at London Underground therefore increase opportunities to learn and develop skills.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Work for the money.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in London, England (UK)
    Current Employee - Supervisor in London, England (UK)

    I have been working at London Underground full-time (more than 10 years)

    Pros

    Great pension
    free travel
    Work comrades/ Friends

    Cons

    Managers propaganda
    Unsocial hours
    shift working
    weekend and bank holiday working

    Advice to ManagementAdvice

    Stop leaking little snippets of info via the GSM to unsettle staff and cause them unnecessary stress.
    Be open an honest with staff when they have questions about their families future.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    I only worked for London Underground for a couple of years before being transferred to Alstom.

    Former Employee - Duty Manager Training in London, England (UK)
    Former Employee - Duty Manager Training in London, England (UK)

    I worked at London Underground full-time (more than 3 years)

    Pros

    There was always a bond between railway workers and they look after each other. Although I worked for Alstom I still kept my Underground passes etc.. so was still accepted as part of the system. Certainly without discounts on travel the job would not have been a practical proposition.

    Cons

    Travelling into London every day can be frustrating at times, but acceptable if your working location is easy to get to. When they send you the opposite side of London to where you live it becomes a drag.
    I joined the Underground from British Aerospace as a depot trainer and this continued with Alstom, but the Underground was a better company to work for as they did try and work with you rather than make you do things.

    Advice to ManagementAdvice

    The best advice to be given to management is to listen to the staff and get their help before making changes. If someone says "We tried that 10 years ago and it didn't work", then listen and not insist it will work this time.
    Contracting work out is not always a good idea as the control is lost and you pay more for the required quality.
    I left Alstom in 2008 but retired at 65 in 2010

    Recommends
    No opinion of CEO
  11.  

    Awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in London, England (UK)
    Current Employee - CSA in London, England (UK)

    I have been working at London Underground full-time (less than an year)

    Pros

    Money, 10 week holiday, final pension, free travel.

    Cons

    the shift work, can be lonely.

    Advice to ManagementAdvice

    be more flexible.

    Recommends
    Neutral Outlook
    No opinion of CEO

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