Pros

Although on the low scale - fair salary, and excellent benefits-medical, dental, vision, prescription, life insurance, pension and 401K/457 Plans. With hard work it is an environment that can lead to success. The employees are dedicated, professional, compassionate, loyal and they demonstrate core values. If you lead by example, you will be successful and be the benefactor of employees who will help you and work for you.

Cons

The pay scales are lower than private companies and other MTA agencies. The career path, growth and advancement are solely the responsibility of the employee. Uncompensated extra hours at work or at home are expected to be successful and to stay ahead of work load and the endless oversight from upper management and outside agencies and political officials.

Advice to Senior Management

Demonstrate the Core Values that you expect from your employees and when they ask for help - give them help - not more work.