Long John Silver's

  www.ljsilvers.com
  www.ljsilvers.com

Long John Silver's Reviews

Updated October 10, 2014
Updated October 10, 2014
45 Reviews
2.8
45 Reviews
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John Villanueva
12 Ratings

Employee Reviews

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  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Long John Silver's part-time (more than 3 years)

    Pros

    There is a Great family atmosphere in this work place

    Cons

    There are Not many hours available to work if your not over 30

    Advice to ManagementAdvice

    No favoritism please

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Long Johns cares about it's customers and is very clean, but is also a very cheap company. Probably won't stay in business long.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Aurora, IN
    Current Employee - Crew Member in Aurora, IN

    I have been working at Long John Silver's part-time (less than an year)

    Pros

    Very few employees so you get to know each one personally and you feel like a little family.

    Cons

    Long hours. Too much work. You have to wash all the dishes in the whole store by hand. Only 3-4 people close/ work at a time. It's ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Overall good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RGM
    Current Employee - RGM

    I have been working at Long John Silver's full-time (more than 5 years)

    Pros

    2 weeks paid vacation to start, very flexible schedules for employees, depending on the franchise upper management is great and talks to you

    Cons

    Corporate needs to get it together. Their ideas make your job harder.

    Advice to ManagementAdvice

    We can not do our job properly when you keep piling on menu items

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    If you have time to lean, you have time to clean.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Merriam, KS
    Current Employee - Team Member in Merriam, KS

    I have been working at Long John Silver's part-time (less than an year)

    Pros

    50% employee discounts, most customers are very nice. I had a four year gap in employment, where I was a stay at home parent, and full time college student, and when other companies refused to give me a chance, they looked past all that, and hired me on.

    Cons

    No matter how hard you work, your hours and pay are dictated by corporate. Training is hap-hazard, there are no training manuals, and all your training is via verbal instruction from another team member, or untrained manager. Originally hired as an assistant manager, I was informed a month later that it took me too long to learn the register (I had to train myself, and learned it by day two) and was demoted to a cashier, taking a 33% pay cut, and going from 40+ hours, to 15 hours a week.

    I was also informed I did not possess the personality to be a manager, although exactly what kind of personality they were looking for was not made clear. In the meantime, I have watched several managers get hired and then whip out their phones during down times and text, while the rest of us followed the no-phone policy.

    It is extremely frustrating to watch the hiring process of the new managers, as they are immediately given keys to the store and safe codes, while I was never given that chance. I've never, not once, been late or called in, yet new managers are allowed to show up hours late, spend their time on the clock texting their significant others, with no repercussions.

    I am now expected to train new employees, with no increase in pay or promotion, adding insult to injury.

    Advice to ManagementAdvice

    Standardized training would change everything. A lot of the customer complaints and bad reviews are a direct result of a lack of training. Long waits, bad service, and sub-standard food products are common complaints, and it is a direct result of untrained cooks and cashiers. It is the blind leading the blind.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    It was an eceptional job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook/Shift Leader in Weirton, WV
    Former Employee - Cook/Shift Leader in Weirton, WV

    I worked at Long John Silver's part-time (more than 3 years)

    Pros

    The co-workers and patrons that was the best part

    Cons

    low wages and didnt feel respected as a man

    Advice to ManagementAdvice

    treat your employees better and they will treat the store better give raises

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fry Cook in Ames, IA
    Current Employee - Fry Cook in Ames, IA

    I have been working at Long John Silver's full-time (less than an year)

    Pros

    The scheduling is usually fairly flexible.

    Cons

    Very unsafe work environment, expect to receive permanent burn scars. Raises are a myth, shift supervisors / managers make $8/hr. Franchisees refuse to pay for proper maintenance, resulting in longer cleanup hours and "talks" about taking too long to clean up. Nobody knows how to use a three stage sink properly, despite a poster on the wall detailing how to use a three stage sink. Stores are run on a skeleton crew but still avoid having any full time non-salaried positions. Expect to get 20 hours/week or lower. Some "employees" were left off the schedule entirely. Cognitive dissonance between franchisees and corporate executives result in requirements that are unnecessarily difficult and stressful. Specifically the need to prepare everything to order with no more than a 5 minute hold time, while meeting average order times that were calculated with a 20+ minute hold time and cooking them for longer than USDA guidelines and common sense.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A good place to start, but not to complete your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Long John Silver's part-time

    Pros

    Willing to work with your schedule if you are a student.

    Cons

    Advancement beyond restaurant service takes a long time.

    Advice to ManagementAdvice

    Provide more opportunities for professional development.

  9.  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at Long John Silver's full-time (more than 10 years)

    Pros

    good place to work for

    Cons

    sometimes long hours ,no compensation

    Advice to ManagementAdvice

    more training hours

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It was Horrendous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Long John Silver's (more than an year)

    Pros

    There's nothing good about working here.

    Cons

    No benefits, favoritism, Manager create a hostile environment, working in the frying pan was hell.

    Doesn't Recommend
  11. 1 person found this helpful  

    Wouldn't recommend but hey it's a job.

    • Culture & Values
    Current Employee - Shift Manager in Huntsville, AL
    Current Employee - Shift Manager in Huntsville, AL

    I have been working at Long John Silver's full-time (more than an year)

    Pros

    Fairly easy work. Easy to learn. Decent hours.

    Cons

    There is always something broken. Very hard to get things we need fixed. Have to run shifts with two or three people to satisfy labor. Horrible pay. Shift leaders make below $8.50/hr. GM works 50+ hours and not even bringing home a grand bi-weekly. Fix it Jesus.

    Advice to ManagementAdvice

    I understand numbers are everything but it gets hard sometimes.

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