Longs Drug Reviews

Pros

They are flexible with your schedule and it is a clean environment.

Cons

They do not give raises every so often and they do not allow very many full time employees.

Advice to Senior Management

If someone has a family emergency or is sick, let them go! Some managers where I work make people feel guilty when they need time off for something important in their life.

Pros

Longs is flexible with your schedule in most cases. And it's a good employer for adolescents.

Cons

The only thing I didn't like about working at Longs is that they don't give raises on a regular basis. And their compensation wasn't that great.

Advice to Senior Management

Take care of your hardworking employees, and reward them with raises on a regular basis.

Pros

best reasons to work at longs would be the traning you go though for your position, and the warmth feeling you get from every single employee everybody, from other cashiers all the way to the top position in the corp. office, they all make you feel right at home from the first day you start' They are a real family orantated company. when I first found out that my son was going to be sent to iraq to fight, they took me into the office and said that we all are one big family and that they too fill my pain,they also said that they
will send packages to him and his squod along with my packages. that there was the point of no return for me see ever since then longs had me. they are the best employers ever!!!!!!!!!!

Cons

I honestly can't think of one downside of working there.

Advice to Senior Management

the feedback I would give to them, they should of never sold to cvs!!!!!!

Pros

Despite all the problems I had with Store Managers, I was almost sad to leave. The majority of my co-workers were like a second family.

Cons

The compensations was terrible. It got to the point where new hires were making more than you, and most of them worked much less. The reason I left was the pay. I was promoted to Department Manager and promised more money from the Store Manager. After almost a year, I finally asked him about my raise and he just simply said "Sorry, out of my hands." It was totally infuriating. They were having me do more work for as cheaply as they possibly could. I had also been written up after missing work a couple of times while my dad was in the hospital for over a month. For some reason that was unacceptable for me, but not for the Store Manager when his grandmother got sick and he was hardly ever at work.

Advice to Senior Management

Stand up for your employees. You can't expect them to be happy and do great work when they can hardly support themselves with the amount that they get paid. Also, the customer isn't always right. You need to stop letting it get to the point where a customer is cussing out a worker and then kiss their butt because you still want their business.

Pros

Longs is a good place to work in. The work hours are regular, the pay is good and benefits decent. Employees also get a discount at the stores. The coworkers are also friendly - so it's a good work environment. There's not much overtime - so I was able to maintain a good work/life balance.

Cons

The technology used was not cutting edge. So I think my career did not advance too much in this regard. But there are good opportunities for promotions - so that overcomes this negative point.

Advice to Senior Management

Listen to your employees when making decisions

Pros

decent pay - overtime available - extra work available- lots of stores to pickfrom-from hawaii to california-life insurance and disability available- insurance is costly but fairly good. it is hard to find techs that can operate the complicated and outdated system. training is avialable - but is inadequate- resource system is extensive and you get free continuing education - system is available to give good service if you have trained and adequate help. we have janitor service that seems to do a minimal job-

Cons

outdated computer system-not real good communication with management-benefits are less than most-work overload-more help could be given for cleaning stores - my store is fairly clean but some stores are not- they are not real good recruiters for pharmacists in some areas we are really limited.

Advice to Senior Management

more labor equals better service equals more rx volume equals more money for the companyupdate computer system- fix ordering system - allow staff rphs to order class 2 drugs -

Pros

I was able to work hard to become part of the team and earn hours to become a Pharmacy Technician. In truth I was paid the least and my new manager wouldn't teach me anything or allow me to do my job well and made me work the most out of all of the staff. I was stuck in the front typing up prescriptions and was threatened to be written up if I went into the back to find the right manufacturer for the medication I was typing the prescription for. I was only allowed to ask the pharmacist what manufacturer to use and he didn't want me to take the time to look up the information for me. I use to be able to do it but he was the new big bad boss that had to have his say about everything. In short the lines got long, patient's were not helped in a timely manner and I got yelled for not having my work done when he wouldn't give me the correct information.

Cons

My boss would put me down all of the time because he knew that he could and get away with it.

Advice to Senior Management

Don't keep bad bosses around. Make sure your employees are treated with respect.

Pros

I like the people I work with in my store. There is a chance of advancement if you want to work for it. It's a great place for students as they want mostly part time people and are willing to work around school schedules.

Cons

Low employee morale regarding expectations of corporate office. Also, Longs used to be an employee friendly company to work for and now, not as much. Employees are in a constant state of a rushed feeling of not being good enough.

Advice to Senior Management

Give stores more payroll dollars or lower expectations.

Pros

Longs has the feel of a local, community pharmacy but the financial backing and resources of a large chain. A lot of the customers have been with Longs for 20+ years. The pharmacy is stocked by AmerisourceBergen (who do a very solid job) and the company provides reasonable technology to the pharmacy team with which to operate.

Cons

The technology, while reasonable, is getting out-dated. Some of the software usability is lacking and more complex tasks cannot be performed. Other chains have fixed these problems and allow, for instance, phones to be disabled from within the computer software. There is no useful place to leave notes regarding patients for other staff members and often times, we are at a loss to explain to customers why certain mishaps occur.

Advice to Senior Management

Longs senior management needs to realize that they ARE NOT as big as a CVS or Walgreens and get back to being a pharmacy patients feel is part of their community, not a corporate fixture sucking their wallets dry. Longs is trying to streamline operations and cut staff accordingly, but cutting staff only works when its being made up for by using technology to increase productivity. This is not happening. Lines are instead becoming longer, prescriptions take longer, and there is little to no individual care being provided. The staff is just too busy. Because Longs is small for a corporate chain, the resulting loss in business will put a severe dent into finances in the long run. Currently, investors see the stock as a gold mine with the way senior management is trimming the budget, but this will be a very short-lived victory.

Pros

Its a good starting job in that it shows you what the real world can be like, or if the only money you want is pocket change, then you will get it. oh and if you hate a set schedual, again you will like it at longs, or atleast the one on Elkhorn. There arent really that many good reasons to work there.

Cons

Well the pay for one thing, because I have been there for 1 year, 7 months, and 9 days, and I only make $8.00 an hour. And that’s only because of the law. The always changing schedules. I used to have a set schedule every week, but then all of a sudden, my boss starts changing it on me. I put my availability as cant work past seven pm, but for the second week in a row, I have worked till 8:30pm on Monday, and 10:00pm on Wednesday. I also wish i had more hours as well. I'm also not being recognized as a valued employee. I'm afraid that if I quit, no one will notice, except for a select few. My best friend would be one of them. I so feel unnoticed there, that it’s not even funny. And the really not attractive uniforms. No customer really cares what we wear. We could wear clown suits and they wouldn't care. Aprons, and then whatever we want underneath would be a perfectly fine uniform. For example, Lowes and Home Depot. I also don’t like the, "no jeans" rule. My old boss didn’t mind, so when we changed management, I kept wearing those same pants. But apparently I was wrong and got in trouble for it. The only problem was, I was the only one who got in trouble. Even with our green shirts and black pants, customers will still ask me, "excuse me ma'am, but do you work here?" My best friend said she gets asked that same question as well. The "no cell phone on the floor" rule annoys me as well because what if there is an emergancy, and we cant access the store phones? Tehn what? We are asked to keep our phones in our lockers, but the combinations to the lockers are kept in the managers office, and the door is rarely closed when not being occupied. So theft is another reason why i dont like that rule. I would understand if they said, "we prefer that you dont carry your cell phone on you, but if you must have it, then at least turn it off." I would be perfectly fine with that. But unfortunately, that is not the case. My other issue is with the breaks. We only get ten minutes. I believe we need fifteen. Home Depot gives fifteen minute breaks. And today my coworker took a 21 minute break and didn’t even get into trouble for it.

Advice to Senior Management

I would let them know about a few things to make Longs Drugs a better envirement. Those items are; a set schedule, better pay, more hours, and better uniforms. For example, stop changing our schedules everyweek. Keep them the same and consistant. Provide your employees with six month reviews, along with a pay raise if applicable. Also, give your employees more hours a week. And last but not least, throw out our ugly green shirts, and give us aprons.