Lord & Taylor Reviews

Updated July 4, 2015
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334 Employee Reviews

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  1. Helpful (2)

    Good seasonal job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lord & Taylor part-time

    Pros

    Nice co-workers, good store discount. I was able to see (in advance) my complete schedule for the 6 weeks I worked there so no surprise scheduling conflicts. Also, I was given the chance to pick up other shifts so I was able to make more money

    Cons

    Customers could be very rude!!! You had to get a store credit card in order to get employee discount. Long hours.


  2. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lord & Taylor part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    fun job nice freindly associates

    Cons

    all day on feet. tiresome


  3. High goals and long hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lord & Taylor

    Pros

    Free gratis at your cosmetic counter

    Cons

    Impossible to achieve goals during low peak seasons


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    salesman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rockland, NY
    Former Employee - Anonymous Employee in Rockland, NY

    I worked at Lord & Taylor full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    quality goods at fair prices

    Cons

    overly focused on the creation of new charge accounts

    Advice to Management

    make judgements on demographics more than volume of walkthrough traffic


  6. Seasonal sales Manhasset location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Manhasset, NY
    Former Employee - Anonymous Employee in Manhasset, NY

    I worked at Lord & Taylor

    Recommends
    Recommends

    Pros

    Great opportunity to learn different brands in various departments and experience retail customer service. Great employee discount and get along well with co workers.

    Cons

    difficult commute at night from Manhasset with public transportation.

    Advice to Management

    Erin from the HR department hire me and she was excellent.


  7. Experience could have been better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Lord & Taylor part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Customers were nice (sometimes)
    Great sales
    Can use discount with coupons

    Cons

    Old cranky workers who has been there since it was opened.
    Pay was low and only 25 cent raise.
    Good luck trying to get a manager that cares about you or the customer.
    All managers care about is credit cards, emails, and cliental.
    Dress code.

    Advice to Management

    Needs more communication between asm's
    Praise your hard workers and get rid of the old cranky ones whos just there to get their retirement plan. And stop worrying about accounts and worry more about treating your staff well with good support.


  8. Horrible Employer!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Packer in Wilkes-Barre, PA
    Current Employee - Packer in Wilkes-Barre, PA

    I have been working at Lord & Taylor

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Twenty-five percent discount on massively over-priced stock.

    Cons

    Incredibly low wages. Poor management. No training. Unobtainable quotas that employees must meet. Terrible benefits. Overall, treats their employees like garbage.

    Advice to Management

    Fire all upper management and start again. Clean house.


  9. Commission Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Specialist in New York, NY
    Current Employee - Commissioned Sales Specialist in New York, NY

    I have been working at Lord & Taylor full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Discount, Atmosphere, Senior Management, Talent Development and Events

    Cons

    Wages, Hours, Need more upscale brands as well as luxury items

    Advice to Management

    I love that there is always opportunity to promote from within however I would like to see an emerging leaders program.


  10. Women

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lord & Taylor

    Approves of CEO
    Approves of CEO

    Pros

    Commission plus hourly, meeting new people

    Cons

    Long day on feet, slow days


  11. Pay sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate
    Current Employee - Commissioned Sales Associate

    I have been working at Lord & Taylor full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Get paid every week and get a 25% discount

    Cons

    Has to open up a credit account in order to receive employee discount.
    Pay is inconsistent and low due to 6 %commission.
    If someone makes a return you lose money and can end up in the deficit.
    Long hours with nothing to show especially when you could make more on an hourly salary.

    Advice to Management

    Raise the commission or lose the return/ commission policy



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