Los Angeles Water and Power

  www.ladwp.com
  www.ladwp.com
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Los Angeles Water and Power Reviews

Updated August 25, 2014
Updated August 25, 2014
20 Reviews
2.8
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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S. David Freeman
6 Ratings

Employee Reviews

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  1.  

    Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Los Angeles, CA
    Current Employee - Customer Service Representative in Los Angeles, CA

    I have been working at Los Angeles Water and Power full-time for more than 10 years

    Pros

    Learning different things about the Water and Power Company.

    Cons

    I never worked at this company

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Company will Self Implode

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Los Angeles Water and Power full-time for more than 3 years

    Pros

    Close to retirement then you're okay
    Water & Power sections run really well

    Cons

    Joint Section is the worst.
    Too Much Middle Management
    Unable to fire dumb employees
    CEO changes all the time.
    Rules change all the time.
    Micro management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Nepotism and Favoritism Gone Wild

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Civil Engineering Associate  in  Los Angeles, CA
    Current Employee - Civil Engineering Associate in Los Angeles, CA

    I have been working at Los Angeles Water and Power full-time for more than 10 years

    Pros

    Job security is fantastic, excellent benefits, Top notch pension plan. It's hard to compete against these benefits across other municipalities around the Southern California area.

    Cons

    The promotional process is a sham and rigged. Managers don't promote based on abilities, but on favoritism and nepotism. It's obvious, but employees are not supposed to speak up against it or they'll get "blacklisted." They use the civil service interview process as a formality. People are handpicked way beforehand. It's so blatant that employees are able to predict who will get what promotion. It's that bad. Allegedly, managers doctor the interview answer sheets if they want a particular person and that's why interviews are not recorded. It doesn't matter how well you do on an interview, they already have an excuse to not pick you. It's that bad.

    Advice to ManagementAdvice

    make all promotional opportunities blind interview exams. Have personnel do the interviews or random managers from other systems to encourage fair and neutral playing field. Randomly assign numbers to each interviewee so the scores will be blind graded. Record all interviews as well so there's proof of the answers given. Pick employees based on merit, seniority, and scores from interview exams.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Great way to gain experience as a student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Los Angeles Water and Power as an intern

    Pros

    Work closely with engineers and interesting tasks.

    Cons

    Not all jobs are engineering but require engineering background.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Bureaucratic Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Civil Engineering Associate  in  Los Angeles, CA
    Current Employee - Civil Engineering Associate in Los Angeles, CA

    I have been working at Los Angeles Water and Power full-time for less than a year

    Pros

    Good pay, good work hours, family-friendly, job security (i.e. its nearly impossibly for you to be fired after your first 6 months)

    Cons

    Mostly paper-pushing, Strong hierarchy, Underutilizes staff abilities, Little to no engineering/technical work, Outdated IT and data management/sharing, Overemphasize on office and local politics, Strict adherence to the definitions of the roles of your job, Slow pace of work

    Advice to ManagementAdvice

    Don't concern yourself as much with politics. Deliver efficiency with transparency. Stop hiring people and stop being so focused on your hierarchy. Improve communication within divisions - who has what strengths? who has the right answer? where is that written down!?!

    You don't really need engineers anymore, you contract everything out anyway.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    If you have another opportunity elsewhere, avoid LADWP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Los Angeles, CA
    Former Employee - Customer Service Representative in Los Angeles, CA

    I worked at Los Angeles Water and Power full-time for more than 3 years

    Pros

    Terrific benefits, great pay, lots of room for growth, but that's if you work in some other area of the department. Customer Contact Center is a terrible place to work at.

    Cons

    Because of all the issues DWP is having with their billing system many angry customers are calling in yelling and cursing. But who can blame them, these customers are receiving delayed bills up to 8 months later. Not acceptable. Generally this creates an unhappy place to work at. Many employees are extremely unhappy. Until things do get better I would not recommend this place to work at.

    Advice to ManagementAdvice

    Management needs to step up and not be so overbearing. They're always watching over your shoulder and treat you like you're a kid. They can be overbearing at times. This review is strictly for the Customer Contact Center.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Security & benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting Supervisor  in  Los Angeles, CA
    Current Employee - Accounting Supervisor in Los Angeles, CA

    I have been working at Los Angeles Water and Power full-time for more than 10 years

    Pros

    The benefits and retirement plan are unbeatable!

    Cons

    There is way too much bureaucracy!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Los Angeles Water and Power full-time for more than 5 years

    Pros

    great benefits and pay and good place where there are generations of families that come to work for DWP; harder to move up the ladder due to the civil service exams required.

    Cons

    too political sometimes; constantly in the news regarding something that DWP has done or has take from the rate payers; slow to make decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    If your lazy you will love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Los Angeles Water and Power full-time for more than a year

    Pros

    Civil service pension, benefits, etc.

    Cons

    Oversized egos. Poor morality. Need xanax to survive. Antiquated systems. nepotism. Pack or gang mentality.

    Advice to ManagementAdvice

    You cannot sustain yourself. Look around and trim the deadweight.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at Los Angeles Water and Power full-time for more than 10 years

    Pros

    Civil service environment provides some type of job security

    Cons

    Lack of staff and excessive work. Vindictive and abusive and unsupportive senior managers have made LADWP one of the worst places to work. Most Managers lack experience and expertise in the area under control. Burocracy and oversight makes it impossible to get anything done. Procurement system is totally broken.

    Advice to ManagementAdvice

    Stop catering to our special interest and do what is right for LADWP.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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