Louis Vuitton North America Reviews

I have been working at Louis Vuitton North America full-time for more than 7 years

Pros – Great work/life balance, supportive Operations team

Cons – Difficult to advance, minimal feedback from executives

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Louis Vuitton North America as a contractor for less than a year

Pros – Marketing and store design is great. Shoes and ready to wear clothes are very well done. As for employees, training is well done but it needs to be considering the high turnover.

Cons – Low pay, no commissions, bad management and lousy company policies. The return policy which makes customers mad is horrible. The 14 day refund or 30 day exchange policy is ok but the truth is that most items do not come back in saleable conditions per the company expectations. The vache leather tends to patina or the customer touches the item causing an imperfection. Employees give out the client service department which is located in San Francisco and is worthless.

Advice to Senior Management – For a $30 billion a year company, the flagship company should hire quality employees and pay them!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Louis Vuitton North America

Pros – Store Manager was great, really let me help and get involved with all aspects of the store. Even got me a 20% raise.

Cons – Corporate is miserable, they do not help the people on the sales floor at all. They start you off really low in terms of pay and the benefits aren't that great.

Advice to Senior Management – Take responsibility for some of the day to day happenings to support the sales staff. Actually respond to emails and attempt to be interested in helping with questions and concerns.

I worked at Louis Vuitton North America full-time for more than 3 years

Pros – The training programs are great. The history and culture are wonderful. Most of the employees are great people to work with,

Cons – Local management looks at employees as expendable pieces. Very little respect to the ones who do their job well. And only acknowledges the ones who play their games. Very two faced and gossip like children a lot.

Advice to Senior Management – Stop thinking of only yourself. Consider your employees relevant and as assets, not expendable and replaceable. Be upfront with the staff and stop playing favorites.

Yes, I would recommend this company to a friend

I worked at Louis Vuitton North America part-time for less than a year

Pros – great opportunity to learn about retail, luxury brands, clienteling

Cons – pace depends on clients, which goes for all retail

Advice to Senior Management – great job! i always felt supportive, and constructive crit was always honest and given well and promptly

Yes, I would recommend this company to a friend

I worked at Louis Vuitton North America full-time for more than 3 years

Pros – *Louis Vuitton is synonymous with prestige.
*This company, to an outsider, will look appealing on a resume.
*If management, there is opportunity for yearly travel.
*Benefits offered are fair.

Cons – *Executive leadership (in the Southern Region) is severely unpleasant, inconsiderate, but most importantly unprofessional.
*Bonus structure is inadequate and not comparable to models being adopted by competitors, or even companies with less prestige.
*Compensation is below industry average for professionals in Luxury Goods/Jewelry.
*Little to no growth opportunities as the brand does not invest in the development of its' workforce (management). HR will hire from external (which is how you most likely landed this job).
*Absolutely zero feedback, recognition, and/or praise (see #1). You will never be clear on expectations that you have met, but fully informed on those that have not.
*Turnover (Southern Region) is astronomical for management positions. Worthwhile talent that comes in will tolerate it in order to enhance their on-paper work experience, but will seek outside opportunities after their minimum job tenure is met.
*Overall regional and global corporate departments do not communicate with each other, leading to inefficient lead times on deadlines, product launches, visual merchandising, and performance appraisals.
*Disappointing employee discount system.

Advice to Senior Management – Scrutinize the internal structure of the executive leadership in charge of stores in all departments and levels and reform accordingly. Establish cross-communication across all corporate teams. Implement talent management initiatives immediately. Examine and re-examine the relevance and value of current compensation model, including bonus structure.

No, I would not recommend this company to a friend

I worked at Louis Vuitton North America

Pros – Entrepreneurial environment inside a large corporate

Cons – Tendency to fill management positions with associates from France, limited upward growth opportunities

I have been working at Louis Vuitton North America full-time for less than a year

Pros – You get to meet a lot of interesting people and you are constantly busy so the day goes by fast

Cons – I'm not sure who is in charge of hiring the mgmt team but they hire the most unprofessional and uneducated people to run the depts and stores.

The store manager in houston which i work for, does not even know how to ring someone up and cant handle any type of stressful situation that comes, Which is often at Louis Vuitton especially during weekends

Beware of the "90 Days" crap they tell you when you are hired, if you dont kiss enough ass they will get rid of you.

They give you absolutely ZERO training and expect you to know all the product knowledge

Overall, I've worked several luxury retail jobs and this is by far the worst company I've come across

If you are asked to work at Louis Vuitton, I'm warning you....DO NOT ACCEPT

Advice to Senior Management – Learn some communication skills

Give training to your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Louis Vuitton North America full-time for more than 3 years

Pros – -Almost 70-90% off of discontinued LV items or LV items with minor scratches or flaws, including previous season shoes.
-30% off regular items in store
-Uniforms each season provides, including free dry cleaning

Cons – -Long work days and sometimes required to work through lunches.
-NC state law does not require lunch breaks and managers don't care if you eat
-Store managers have TOO much control and are afraid of losing their spot as store manager so if you have potential to take their position, they WILL get rid of you.

Advice to Senior Management – Ask for surveys from employees, regarding store management

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Louis Vuitton North America part-time for less than a year

Pros – The best thing about working at Louis Vuitton is that you get to learn about the brand, the name of the bags and the sales are amazing.
You get to meet nice customer and sometimes not so nice.

Cons – The staff was not so pleasant to work with. They were very arrogant. The management team is so picky about everything. It is like working at the army.

Advice to Senior Management – None

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company