Love's Country Stores

  www.loves.com
  www.loves.com

Love's Country Stores Reviews

Updated December 18, 2014
Updated December 18, 2014
86 Reviews
2.3
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Tom Love
55 Ratings

Review Highlights

Pros
  • Profit sharing if you make past 7 years (in 7 reviews)

  • Good pay and benefits, Opportunity to move up (in 3 reviews)


Cons
  • You don't know that when upper management comes if if you have a job when they leave (in 10 reviews)

  • Salaried employees see themselves as far superior to hourly employees (in 4 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    they are very honest with you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tire Care Manager in Columbia, SC
    Current Employee - Tire Care Manager in Columbia, SC

    I have been working at Love's Country Stores full-time (more than 3 years)

    Pros

    You get a very good training

    Cons

    You work very hard and you will have to suspend your home life

    Advice to ManagementAdvice

    if you are lazy dont work for this company because you will not make it in the first 3 months

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    clean places friendly faces

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Country Stores

    Pros

    love the people I work with

    Cons

    short staffed need more hours

  3. 2 people found this helpful  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Love's Country Stores full-time (more than 3 years)

    Pros

    Health Benefits are very good, Very busy days never a dull moment in most locations with there always being something to do. Profit sharing if you make past 7 years.

    Cons

    No work life balance. Expect to work 55-75hrs a week. Profit sharing program will bring people in the door but will not keep people there, Being in the service industry the manager position is confused with the 3 plus profit centers you have to manage with no depth of employee per shift hard to meet all demands and help customers. Overall lacking in technology, will get updates to a program or system only to see 10 new problems occur with the system, no forward thinking from IT, still on ancient audit system, No janitor/shower person most days meaning manager is cleaning bathrooms showers pumps picking up trash since that tech is working on tires

    Advice to ManagementAdvice

    Look at the profit share program or the pay of managers- younger college grads will never stick around with the hours and low pay considering responsibility and hours that is expected. Most of them have large debt and can make more money today at other retailers working less. Spend some money on the older stores or don't keep them open. Hire a janitor/shower person for each shift so your cashiers can actually cashier, complete company programs and clean the store.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Managing at minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Houston, TX
    Former Employee - Marketing Manager in Houston, TX

    I worked at Love's Country Stores full-time (more than an year)

    Pros

    3 days off when they would follow schedule.

    Cons

    Never three days off. They would work you atleast one day on your day off. you would have to do hourly jobs when hired as a manager. After all said and done you would work 60 to 70 hours and cleaned showers toilets, changed tires and fried fries for less than your employees.

    Advice to ManagementAdvice

    Upper management needs to open their eyes and see that the district managers are working their employees over the 44 hours and hiding the schedules when they come around.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Pass on this second rate family business!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Love's Country Stores

    Pros

    other than free drinks...NONE! There's just not a going on with Loves' other than maximum work for little to no appreciation or acknowledgment! They expect performance above and beyond the call for as little pay and recognition as they can shell out of the family bank account.

    Cons

    Their rationalization for management issues brought to their attention (hiring incapable managers who are too young and inexperienced) is "we open 20 stores a year" ! Numerous lies were told to get employees on board (we're going to hire a Maintenance Tech) and then weren't followed up on! Uniforms took weeks to get while personal clothing was ruined with no reimbursement. Constant threats by an inexperienced manager: "You WILL be written up if... . Good ole' boy system where selective enforcement of rules was applied less to friends. No commitment at ANY level of management to employees success! You could and would be fired at any time without notice or warning!

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Very poor training for restaurant management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Thomson, GA
    Former Employee - Restaurant Manager in Thomson, GA

    I worked at Love's Country Stores full-time (more than 3 years)

    Pros

    Set schedule was a plus. Bonus for salaried managers in restaurant was attainable.

    Cons

    Lack of salaried manager help was a challenge. Poor communication from upper management as to changes in policy and/or procedure. Too many bosses issuing edicts in how operation should run.

    Advice to ManagementAdvice

    Spend money on field level staff and thin out the horde of upper level "executives" disconnected with the real world and how the units operate.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Work you to death with little pay!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Love's Country Stores full-time (more than 3 years)

    Pros

    Great people you meet with customers and associates. Besides the negative ones you deal with

    Cons

    Dont expect to get your worth. They complain about over time. Expect you to do everything in your schedule shift and then do other jobs that upper management is suppose to do. They don't care about u. And to them you are disposable. You get faulted for customer complaints especially when they email your boss even if the customer curse you out and throws racial slurs at you. They don't defend you but a customer who is wrong they do. I dont understand how a multibillion company can't pay employees their worth. But they can flaunt their money and while the rest of us is struggling. I wish I could do a undercover boss from that tv show and show tom love and his advisors Just how bad his employees are being treated badly. While manager are living it up!!!

    Advice to ManagementAdvice

    Help the lower staff out with finances and raise the pay. And please treat us with respect and not like trash or like puppets. We are humans too and like this company but when you got bosses above you under paying you and not treating you respect as we deserve as we give them. It's hard to work at a job like that. Its stressful enough with all the job task they put on you and threaten to fire you if you dont get it done in their time limit. Along with daily verbal abusive truck drivers and customers that we deal with daily. Then when the top dogs come in for a visit they take the credit for all the work you did!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    The good, the bad, and the very, very ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Oklahoma City, OK
    Former Employee - Information Technology in Oklahoma City, OK

    I worked at Love's Country Stores full-time (more than an year)

    Pros

    Good pay, generous benefits package, generous yearly bonus (depending on your department and/or management), free fruit for all employees, free soda, coffee, and tea in break rooms, volunteer and community involvement, huge yearly holiday party for corporate employees, sports and event ticket giveaways, wellness incentives and activities, corporate on-site gym and cafe, great coworkers.

    Cons

    Don't be dazzled by the fancy corporate offices, shiny facade, and cute heart logo, this place has serious problems that run deep. After all, it was formed and is still run by an owner who started the company by buying a little gas station in Watonga, OK in the 60's, but forgetting to buy a permit to buy gas. This is unfortunately the same manner in which this multi billion dollar company is run today. The place is overrun by worthless middle management, project managers, and business analysts who are nothing but a bunch of snakes. Watch out for the PM's and BA's- they will use you for their needs, be your best friend, and then throw you right under the bus. There is no room for advancement for the average Joe or Jane, no matter how hard you work your. You can advance if you are part of the "club" or a cute girl in a tight skirt. Communication with management is non-existent. Emails go completely ignored. Countless meetings are held at all times, yet nothing is ever achieved. By the time a new system is implemented and barely running, it is outmoded and another is being purchased to replace it. It is extremely hard to communicate with other departments. Absolutely no praise for individual achievement is given. Do not expect any praise or encouragement of any sort. You will work your tail off and may make decent money, but you will pay for it with the effects of stress on your health. The HR department is a joke. Don't ever expect to get anywhere with a complaint. Racism and sexism run rampant. Personally witnessed two black coworkers being racially discriminated against numerous times. Sexual harassment is commonplace. Salaried employees see themselves as far superior to hourly employees. I witnessed HR talk down on hourly employees stating that they aren't the "difference makers" in the company.

    Advice to ManagementAdvice

    Can all middle management, BA's, PM's, and start fresh. Do something about the discrimination. Remember to "buy the permit", i.e. cut all the crap and fat and run it like the multi-billion dollar business that it is.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Too little is given for too much expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Love's Country Stores full-time (less than an year)

    Pros

    The truckers that come in are amazing people and fun to talk to, other customers are generally nice, and fellow employees are great.

    Cons

    The pay is FAR too low for all that you're expected to do. Don't expect sympathy, and don't expect that you'll be getting any pats on the back. Even despite all the work they pile on you, it seems as though there's always something that you can get in trouble for not doing. Also, turn-over rate is incredibly high due to this, and the training system is very poor, leaving you hanging out on a limb to figure out many things by yourself. Also don't ever expect to get off on time, because with as much work as is piled on to you, and with so little employees in general due to high turn-over rates, you'll have extra to do even at the end of your shift.

    Advice to ManagementAdvice

    Don't put so much on the shoulders of your employees. I understand you want the biggest "bang for your buck", but hire a bit more help so that we're not left rushing around, trying to get everything done while at the same time giving exceptional customer service. It would be easier to keep employees if they were not paid so little for so much work, or if there were more than two employees actually working at a time, which would allow for each member of the team to focus on specific tasks.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    total mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Country Stores full-time

    Pros

    great customer interaction, good benefits,

    Cons

    poorly run, treat employees as if they are disposable

    Advice to ManagementAdvice

    don't do it

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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