Lowe's

www.lowes.com

Lowe's Reviews in Atlanta, GA

Updated January 18, 2015
Updated January 18, 2015
4,860 Reviews
3.4
4,860 Reviews
Rating Trends

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Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,860 Ratings

Review Highlights

Pros
  • Working for Lowe's provides decent benefits and a good pay for retail (in 288 reviews)

  • The pay is decent for anybody looking for a retail job and they have good benefits as well (in 273 reviews)


Cons
  • there's no work-life balance as an employee classified as a store level manager (in 95 reviews)

  • Have to be full time worker in order to be eligible for tuition reimbursement (in 178 reviews)

More Highlights

76 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    CSR- P/T- Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csa Front End in Atlanta, GA
    Current Employee - Csa Front End in Atlanta, GA

    I have been working at Lowe's part-time (less than a year)

    Pros

    Very nice people to work with . and supportive, helpful, willing to assist when needed. Good backup and communication.

    Cons

    Hours / Schedule -- Got the worst schedule being the last one hired... 1-10:00 PM... Sat/Sun.. Closed...
    Put me back in the lumber area where it VERY SLOW/////////// and VERY LITTLE TO DO ///////// .
    Culture seems to be a 'robotic-mechanical routing'... You are a body doing a function.. and show up and do the job.

    Advice to ManagementAdvice

    Listen to suggestions by the people who are low level employees...
    Treat employees with the same level of respect that you would expect from your superiors... some ASM's don't seem to grasp that the lower level employees are the backbone of what keeps customers coming back and the operations moving forward.. Leadership and mode of structure should be better chartered by management.. Metrics and numbers .. sales volume is significant but not EVERYTHING........

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    None years of experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Atlanta, GA
    Current Employee - Department Manager in Atlanta, GA

    I have been working at Lowe's

    Pros

    Lowe's is a great paying company

    Cons

    Some management not fair in decisions

    Advice to ManagementAdvice

    Listen to the associates more

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Lowe's has been a good place to work, but incentives are disappearing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at Lowe's full-time (more than 10 years)

    Pros

    There are alot of good benefits.

    Cons

    There aren't enough employees at a time to take care of all the customers.

    Advice to ManagementAdvice

    Hire enough people to take care of the customers properly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Started out good but quickly went south!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Atlanta, GA
    Current Employee - Customer Service Associate in Atlanta, GA

    I have been working at Lowe's part-time (less than a year)

    Pros

    Working with the customers, not really many pros in my opinion. But one really really good hands on type of assistant store manager.

    Cons

    Hours, pay, no accountability for employees. Everyone is for themselves. No teamwork with the exception to a few.

    Advice to ManagementAdvice

    Hold department managers to the same standards and accountability that you hold customer service associates.

    No opinion of CEO
  6.  

    Good enviroment, relationships with and without the store are great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Snellville, GA
    Former Employee - Sales Associate in Snellville, GA

    I worked at Lowe's full-time (more than 5 years)

    Pros

    Interactions with customers & employees. Gaining knowledges about home improvement..how to start and finish a project .

    Cons

    The line of communications between management and associates is dysfunctional at time. This includes the flow of informations from top to bottom. Managers have meeting every week but the informations from these meeting are not made available to every employee. Changes internally are not forth comming also.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Customers are the greatest but the employees do not pull together as a team to make it all happen.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Marietta, GA
    Current Employee - CSA in Marietta, GA

    I have been working at Lowe's part-time (more than a year)

    Pros

    I love my customers. I own each and every one of them. 99% of the time, I can find them a product or suggest a DIY.

    Cons

    Management is totally out of touch. They are just going for the numbers no matter how they have to get there. They will throw you under the bus if you don't get them their numbers.

    Advice to ManagementAdvice

    Start over with a clean slate. The culture that my store management has created is toxic for anyone who works there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good Company / no advancement

    Current Employee - Customer Service Associate in Atlanta, GA
    Current Employee - Customer Service Associate in Atlanta, GA

    I have been working at Lowe's part-time (more than a year)

    Pros

    Co workers were great to work with

    Cons

    Couldn't work no more than 25 hrs as part time

  9.  

    On Your Own

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Millwork Sales Specialist in Atlanta, GA
    Former Employee - Millwork Sales Specialist in Atlanta, GA

    I worked at Lowe's full-time (more than a year)

    Pros

    You can't ignore the strength of the company, the profit sharing, or the willingness to train you. It's there, and you should take every opportunity. They have the tools, they have the facility, they have the products. If there's something you want to learn, they'll facilitate the lesson.

    Cons

    They just don't have the monitoring/reporting power over their dept. managers' decisions. If you are selling special orders in kitchen, flooring, millworks, etc., it is far too easy for a coworker to go into the system, cancel the order, then re-enter it as their own sale. That was done by my mgr at least 7x over 9 months. First time it happened, I went to my mgr and asked for the explanation. I was told, sorry, won't happen again. It happened again. Went to sales manager, was told it won't happen again. It happened again. Went to store mgr, and was told don't worry, it won't happen again. You know how the story goes. In short, almost 1800 of commissions for special orders went to................my manager, not me. All because he'd schedule my day off during the days the special orders were received. He'd call in the customer, then process everything as his sale. No way to stop it. Thus, the title of the review.

    Oh, and if you're fit, you will be called for a "code 50" (to load something heavy for a customer) many many more times than your obese or small coworkers. Too easy to become the department or store mule with their abuse of this policy.

    With these factors in place, I can understand why many just floated around like ghosts, trying to fade into the background. Achievement in a retail service environment often got described as "the tallest blade of grass is the first to get cut".

    Advice to ManagementAdvice

    How about a way to protect a salesperson's special orders authorship so that the weasels can't steal commissions from good, capable sales people? The system in place is best described as "the honor system", not a sales system. Also, track which dept managers are scheduling the same people to close before a holiday and open the day after. You'll discover an unnerving pattern or two.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    For the most part it was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pro Services Loader in Sandy Springs, GA
    Current Employee - Pro Services Loader in Sandy Springs, GA

    I have been working at Lowe's full-time (more than a year)

    Pros

    Benefits, Higher start of pay then most,

    Cons

    If you start in one position they try their best to keep you in it for years

    Advice to ManagementAdvice

    Get more connected with employees and take good care of them your only as good as they people who work for you, if you trick your employees like human beings they will work like they are gracious.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Looking to grow into additional upward positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Atlanta, GA
    Current Employee - Assistant Store Manager in Atlanta, GA

    I have been working at Lowe's full-time (more than 10 years)

    Pros

    It allows you to influence employees and customers lives

    Cons

    Some advancement opportunities come slow

    Advice to ManagementAdvice

    Don't always listen to opinions. find out for yourself

    Recommends
    Neutral Outlook
    Approves of CEO

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