Lowe's

www.lowes.com
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Lowe's Reviews in Austin, TX

Updated January 3, 2015
Updated January 3, 2015
26 Reviews
3.1
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
26 Ratings

Review Highlights

Pros
  • Working for Lowe's provides decent benefits and a good pay for retail (in 288 reviews)

  • The pay is decent for anybody looking for a retail job and they have good benefits as well (in 273 reviews)


Cons
  • there's no work-life balance as an employee classified as a store level manager (in 95 reviews)

  • Have to be full time worker in order to be eligible for tuition reimbursement (in 178 reviews)

More Highlights

26 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Not much to say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Specialist in Austin, TX
    Current Employee - Loss Prevention Specialist in Austin, TX

    I have been working at Lowe's

    Pros

    Benefits include lots of sick days, vacation days, and decent health benefits, oh and discounts on several different purchases outside Lowes

    Cons

    teamwork is out the door
    firing people to keep a good name and never curing the root cause of a problem

    Advice to ManagementAdvice

    no
    it would have to start all over as a company to fix its problems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Management, staffing, and morale issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cabinet Sales Specialist in Austin, TX
    Former Employee - Cabinet Sales Specialist in Austin, TX

    I worked at Lowe's

    Pros

    No pros - other than a hard learning experience

    Cons

    Abusive assistant store managers, chronic understaffing - created angry customers and desperate employees, training for new employees was minimal, and requests for assistance from other associates/managers was frequently met with hostility.

  3. 1 person found this helpful  

    I feel disposable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Austin, TX
    Current Employee - Customer Service Associate in Austin, TX

    I have been working at Lowe's full-time (more than 3 years)

    Pros

    Coworkers are like family and the camaraderie and support shared is great. The company truly values customer service and doesn't just pay it lip service.

    Cons

    Scheduling is typical retail and horrid. Promotions are practically unheard of although there is a good deal of lateral moves. Front line employees feel like a commodity to be used up and replaced, at least at my current location. I have worked at another store in a different state and it was different, which was why I went back there. It turned out to be a mistake for me.

    Advice to ManagementAdvice

    Value your front line people as just that - people - and those that demonstrate real dedication should be acknowledged or rewarded in some way. I think regional management would do well to look at the recently completed employee surveys and visit the stores with morale problems as a "secret shopper" and engage the folks on the floor and the front end.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Austin, TX
    Former Employee - Cashier in Austin, TX

    I worked at Lowe's part-time (more than a year)

    Pros

    Great benefits, starts above minimum wage, and a generally easy going environment. If you work hard, management will take good care of you.

    Cons

    I needed my work schedule to work around my school schedule which they did no problem for me, however they would make up for it by never giving me a weekend off or days off I didn't have school. Even though I brought it to their attention many times, I still went months without having a day of from work and school. Very frustrating. Also pretty boring (as a cashier).

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fair to middling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Lowe's part-time (more than a year)

    Pros

    Good coworkers.Safe work environment.Enjoyable to help people with their projects.

    Cons

    No rhyme or reason to promotions.I worked part time in one dept for 2 years.They hired someone for full time over me and his first day my manager introduced him to me and said' this [me],he knows all there is know so if he asks you to do something,do it. Well,that destroyed my morale. Pass on lowes.

    Advice to ManagementAdvice

    Stop micromanaging and stop hiring people without a mind of there own.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    This is a job that should be a last resort for a high school upperclassman.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in San Marcos, TX
    Former Employee - Customer Service Associate in San Marcos, TX

    I worked at Lowe's full-time (less than a year)

    Pros

    The lack of challenge in the job is a positive if you are looking to walk in and receive a paycheck and leave.

    Cons

    There is nothing to challenge you. Everyone at the store pushes their work on to the next person. The management is seen as I would imagine an SS officer would be like.

    Advice to ManagementAdvice

    Relate more with your employee's. Honestly, a smile or a polite conversation from time to time will not kill you.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    A good job, with some reservations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in San Marcos, TX
    Former Employee - Customer Service Associate in San Marcos, TX

    I worked at Lowe's part-time (more than 3 years)

    Pros

    Good starting pay for a part-time job. Active job that will typically keep you busy all day. You learn a lot about home improvement and what products do what. Was typically very easy to pick up extra hours if I wanted them. They do a pretty good job of not micro managing each employee.

    Cons

    They are not very flexible with giving you time off, which forces a lot of part-time employees to just call in "sick". They are even less flexible on time off when it comes to holidays. That was my biggest issue with the job. I was a college kid working part-time, and was told every single holiday (Thanksgiving, Christmas, Father's Day, Easter, Spring Break, etc.) that there was no way I could have any days off to go home and see family, but if you're a full time employee, you won't have that issue whatsoever.

    Advice to ManagementAdvice

    I realize that management has a significant challenge with scheduling, because they deal with a lot of unreliable, young, part-time workers who don't take their jobs very seriously, but to not let a part-time employee of 3+ years ever take a holiday off to go see family is unacceptable and what eventually led to me leaving the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electric Pro in Austin, TX
    Current Employee - Electric Pro in Austin, TX

    I have been working at Lowe's full-time (more than a year)

    Pros

    The customers are great and really appreciate the help and advice. There are a few perks also like the safety cookouts (who doesn't like free lunch?) and of course the benefits package is good.

    Cons

    It's retail... the schedule sucks, management is a pain in the back side most of the time and you always have to do more with less to work with. Training at my store is almost non-existent (it took me 2 years to get my power equipment certifications.

    Advice to ManagementAdvice

    Stop the favoritism and the games. They talk of teamwork then act like a dictatorship. Lead by example... show us your back and lead by looking over your shoulder, not by looking over ours and nagging about everything. Learn to do your job! Then teach me how to do mine better. Writing people up for poor job performance is not training.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Dept. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative/Customer Service Department Manager in Austin, TX
    Current Employee - Administrative/Customer Service Department Manager in Austin, TX

    I have been working at Lowe's full-time (more than 5 years)

    Pros

    A lot better then other retail environments I have worked for. Pay is on the high end for retail, large stores so you don't feel claustrophobic, diverse customers and associates. Decent benefits and 401k. mon-fri jobs are available in store.

    Cons

    Retail schedule; working holidays, weekends, and late and early hours. Training is next to null. High turnover in management. Used to offer spiffs and commissions to sales associates, however these were stripped away with a three day notice about 2 years ago.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Austin, TX
    Current Employee - Supervisor in Austin, TX

    I have been working at Lowe's full-time (more than a year)

    Pros

    Room for advancement, the full time benefits and 401k match is great.

    Cons

    Work-life balance and retail hours.

    Recommends
    Positive Outlook
    Approves of CEO

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