Lowe's Reviews

Updated September 18, 2014
Updated September 18, 2014
4,073 Reviews
3.4
4,073 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,535 Ratings

Review Highlights

Pros
  • They have very good benefits to help in this rough economy (in 228 reviews)

  • Working for Lowe's provides decent benefits and a good pay for retail (in 209 reviews)


Cons
  • Retail hours and commitment makes the work-life balance difficult to achieve (in 73 reviews)

  • You can't keep a steady sleep schedule as a part-time or full-time employee (in 150 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Strong Values and Focused on the Customer Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mooresville, NC
    Current Employee - Anonymous Employee in Mooresville, NC

    I have been working at Lowe's full-time for more than 8 years

    Pros

    Good ethics and strong experienced leadership. Fair pay and regular annual raises.

    Cons

    More mature company with less growth means less room for advancement and less open positions. Office politics where people know each other or are even related.

    Advice to ManagementAdvice

    Be more open about reorganizations. Reduce office politics. Be more willing to pay better to keep more loyal and talented employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Clam and laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Cashier  in  Myrtle Beach, SC
    Current Employee - Part Time Cashier in Myrtle Beach, SC

    I have been working at Lowe's part-time for more than a year

    Pros

    I had to take this on as a second job to help pay my bills. Even though Lowe's originally told me open ability is required they have done an outstanding job of working with my scheduling needs. I started out as a seasonal cashier and after a few months was given a permanent part time position. The pay is competitive with the job demands and when comparing to alike companies. Along with your regular pay rate when your store reaches it quarter goals everyone from part-time up receives a decent bonus( $125.00 is an amazing bonus for a part-timer). There are also other bonus given out to all employees part time and up but I am not sure what they are exactly. 10% and a special rate on soda. 401k open to all employee at part-time status or higher and special discount thru the my lowes website for other companys. Also employee receive free flu shots and yearly health check ups.
    Employees can start gaining vacation time once they have been at least part time status for six months. Also part time employees can gain access to basic health insurance. Part-time employees as get paid holiday which you can use as an additional day off or Lowes will cash them out and give to you as a bonus for your last check of the year for lowes (which is oddly the first week of February). Vacation time and holiday benefit hours do not roll over to the next year. Free food at store meetings and for holidays. You will always be off on Christmas and thanksgiving because all stores are closed (but you still get holiday benefit hours) Even though stores do not close for weather related issues (such as snow) the management is understanding to you calling out.. Also full time employees get superior health insurance and sick pay hours (which do role over). Full time hourly employee hour's are locked in at 39 a week (they can not be given less). There are always advancement opportunities for hourly employees. . Also I have never been dressed so comfortably while working. The employee dress code permits jeans, t-shirts, and tennis shoes to be worn. Which may not be big to some but when your in the middle of a 15 hour work day between your two jobs it is a nice bonus. Job demands are not hard to meet.

    Despite the butch image that goes with Lowe's it is very supportive of diversity. Race, gender, religion, sexuality, gender status, age, and disability status are protect by the companies policy. Not only that but it shown by the divers employed work force at Lowe's that diversity is a core value for Lowe's. It is even a core value among employees. My sexuality has never been an issue at Lowe's even though I live in a conservative, red, southern state. Also my pride entire is permit to be worn at work. Employees are laid back and great to work with. Management is almost always understanding and supportive. And lastly this is the one retail job that you are not to stop thefts (just look out for them though and report activity to store management).

    Cons

    While I love working with Lowe's there are a few draw backs. The customers are very rude even for a customer service job. Customers will try to act like they know more than you even though they have never worked with Lowe's and you are a seasoned employee. They will also expect you to know everything even though you could be a cashier at the garden check out and the question is an advance question that has to do with lumber. Also theft is something you can't stop. Even if you see someone steal you can't take action (just report it). At the customer service desk you must take back almost everything unless it known that the customer stole it ,or if the iteam is well beyond 90 days, or if it is a half used can of something, or ti his a high price item . Everything else it you must return. Some stores don't have full time cashiers. So unless you move to another department or to head cashier post you can not get more then whatever cap the store has set for part-employees (which will chance based on the season). Depending on the store during non-busy seasons the store is minimally staff almost to the point there is hardly an employees in the store. This can lead to employees that work the floor having to cover a few departments alone. This makes it hard for a customer to get help form someone how can actually help them. Advancement past department manager (which is an hourly position) is beyond hard. 10% discount is a little low and hardly takes off anything other than tax.

    Advice to ManagementAdvice

    Increase employee discount rate to at least 25%. Also ensure store staffing levels are to where a customer doesn't have to struggle to find an employee no matter what time of year it is.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    MY EXPERIENCE WITH LOWE'S IS ALWAYS CHANGING AND FULL FILLING.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csa-weekend Sales Floor  in  Concord, NC
    Current Employee - Csa-weekend Sales Floor in Concord, NC

    I have been working at Lowe's part-time for more than 5 years

    Pros

    The best things about working for Lowe's is that your always facing new challenges everyday, your co workers are always very helpful, and you also get to learn new skills and helpful tips for life.

    Cons

    The cons of working for Lowe's to me are dealing with some of the outrages attitudes from the customers and the complete dis reguard you can sometimes get from the upper management and corporate office.

    Advice to ManagementAdvice

    Some advice that I would give to the management teams for Lowe's is that you need to stick behind the employees a little bit more often.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's

    Pros

    your co-workers and supervisors are friendly and there to help and work with you

    Cons

    They need more hands-on training

  6. 2 people found this helpful  

    Cashier

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's

    Pros

    The job pays the bills. Good people.

    Cons

    High turnover, and tough work demands.

  7.  

    The absolute BEST part-time job I could have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Frisco, TX
    Current Employee - Cashier in Frisco, TX

    I have been working at Lowe's part-time for less than a year

    Pros

    Co-workers, Hours, Benefits, Location, Work/Life Balance

    Cons

    Certain Assistant Store Managers do not support employees who work past their scheduled time to get off in order to complete task that need to be done store wide and/or feel voids from call-outs and no-shows.

    Advice to ManagementAdvice

    If someone wants to genuinely work and help their co-workers when the need arises, don't accuse them of wandering around and riding the clock just because someone in the past has done it. We are individuals...Everybody is not the same.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    gratifying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Billings, MT
    Current Employee - Sales Specialist in Billings, MT

    I have been working at Lowe's full-time for more than 5 years

    Pros

    willing to work with me

    Cons

    Relying on the commitment of others

    Advice to ManagementAdvice

    Don't be afraid to follow through with your decisions.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Tacoma, WA
    Former Employee - Team Leader in Tacoma, WA

    I worked at Lowe's full-time for more than a year

    Pros

    The company takes care of their employees, and love the customer service aspect!

    Cons

    To me there wasn't any cons other then commuting to work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Corporate experience on lowes.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mooresville, NC
    Current Employee - Anonymous Employee in Mooresville, NC

    I have been working at Lowe's full-time

    Pros

    This company does a good job of bringing the best ideas to life, especially in the ecommerce space. The industry is growing rapidly and Lowe's does a good job of keeping up and even setting some of the e-tailing trends. As you might imagine with a website, most decisions are heavily based in analytics.
    Promotions from within are common, almost to a fault, but that's expected with any massive corporation. Moving around the organization to different roles is not frowned upon and in some cases is the best way to get promoted.
    The management appreciates new ideas and feedback is pretty transparent all levels on the .com side, which is unlike most areas of the company.
    Flexible schedule, with some folks who can work from home on occasion - again, this is the website's culture which differs greatly from other departments at the HQ.
    Fun, enjoyable, open desk (non-cube) atmosphere with occasional team gatherings off-site and ping pong tables in the break room.
    Work/life balance is very apparent with .com and most of the corporate organization as a whole - get your work done on-time and contribute new ideas and you'll be golden here.

    Cons

    Working in a large organization is a challenge in itself simply because of the many pieces and processes it takes to get things accomplished. This is somewhat due in part to the fact that a website demands agility and quick moving pieces that the rest of the company is not accustomed to. Dealing with a stubborn, rigid culture that is reluctant to the changes that a website demands becomes frustrating almost to the point of pure apathy with some.
    Training opportunities within the .com department are limited unless you badger upper management or pursue opportunities within the organization by yourself.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Mostly satified

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Mooresville, NC
    Former Employee - Consultant in Mooresville, NC

    I worked at Lowe's as a contractor for more than 8 years

    Pros

    mostly good people to work with. New offices in Mooresville

    Cons

    Trying to grow too quickly. Technology changes can't keep up with growth

    Advice to ManagementAdvice

    slow down and focus on your employees more. like the "old" Lowes used to be.

    Recommends
    Neutral Outlook
    Approves of CEO

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