Lowe's Reviews

Updated September 23, 2014
Updated September 23, 2014
4,102 Reviews
3.4
4,102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,552 Ratings

Review Highlights

Pros
  • They have very good benefits to help in this rough economy (in 228 reviews)

  • Working for Lowe's provides decent benefits and a good pay for retail (in 209 reviews)


Cons
  • Retail hours and commitment makes the work-life balance difficult to achieve (in 73 reviews)

  • You can't keep a steady sleep schedule as a part-time or full-time employee (in 150 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Clam and laid back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Cashier  in  Myrtle Beach, SC
    Current Employee - Part Time Cashier in Myrtle Beach, SC

    I have been working at Lowe's part-time for more than a year

    Pros

    I had to take this on as a second job to help pay my bills. Even though Lowe's originally told me open ability is required they have done an outstanding job of working with my scheduling needs. I started out as a seasonal cashier and after a few months was given a permanent part time position. The pay is competitive with the job demands and when comparing to alike companies. Along with your regular pay rate when your store reaches it quarter goals everyone from part-time up receives a decent bonus( $125.00 is an amazing bonus for a part-timer). There are also other bonus given out to all employees part time and up but I am not sure what they are exactly. 10% and a special rate on soda. 401k open to all employee at part-time status or higher and special discount thru the my lowes website for other companys. Also employee receive free flu shots and yearly health check ups.
    Employees can start gaining vacation time once they have been at least part time status for six months. Also part time employees can gain access to basic health insurance. Part-time employees as get paid holiday which you can use as an additional day off or Lowes will cash them out and give to you as a bonus for your last check of the year for lowes (which is oddly the first week of February). Vacation time and holiday benefit hours do not roll over to the next year. Free food at store meetings and for holidays. You will always be off on Christmas and thanksgiving because all stores are closed (but you still get holiday benefit hours) Even though stores do not close for weather related issues (such as snow) the management is understanding to you calling out.. Also full time employees get superior health insurance and sick pay hours (which do role over). Full time hourly employee hour's are locked in at 39 a week (they can not be given less). There are always advancement opportunities for hourly employees. . Also I have never been dressed so comfortably while working. The employee dress code permits jeans, t-shirts, and tennis shoes to be worn. Which may not be big to some but when your in the middle of a 15 hour work day between your two jobs it is a nice bonus. Job demands are not hard to meet.

    Despite the butch image that goes with Lowe's it is very supportive of diversity. Race, gender, religion, sexuality, gender status, age, and disability status are protect by the companies policy. Not only that but it shown by the divers employed work force at Lowe's that diversity is a core value for Lowe's. It is even a core value among employees. My sexuality has never been an issue at Lowe's even though I live in a conservative, red, southern state. Also my pride entire is permit to be worn at work. Employees are laid back and great to work with. Management is almost always understanding and supportive. And lastly this is the one retail job that you are not to stop thefts (just look out for them though and report activity to store management).

    Cons

    While I love working with Lowe's there are a few draw backs. The customers are very rude even for a customer service job. Customers will try to act like they know more than you even though they have never worked with Lowe's and you are a seasoned employee. They will also expect you to know everything even though you could be a cashier at the garden check out and the question is an advance question that has to do with lumber. Also theft is something you can't stop. Even if you see someone steal you can't take action (just report it). At the customer service desk you must take back almost everything unless it known that the customer stole it ,or if the iteam is well beyond 90 days, or if it is a half used can of something, or ti his a high price item . Everything else it you must return. Some stores don't have full time cashiers. So unless you move to another department or to head cashier post you can not get more then whatever cap the store has set for part-employees (which will chance based on the season). Depending on the store during non-busy seasons the store is minimally staff almost to the point there is hardly an employees in the store. This can lead to employees that work the floor having to cover a few departments alone. This makes it hard for a customer to get help form someone how can actually help them. Advancement past department manager (which is an hourly position) is beyond hard. 10% discount is a little low and hardly takes off anything other than tax.

    Advice to ManagementAdvice

    Increase employee discount rate to at least 25%. Also ensure store staffing levels are to where a customer doesn't have to struggle to find an employee no matter what time of year it is.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Under Paid / Under Appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention and Safety Manager  in  Monroe, LA
    Current Employee - Loss Prevention and Safety Manager in Monroe, LA

    I have been working at Lowe's full-time for more than 5 years

    Pros

    Great Benefits. Employee Stock Purchase Plan.

    Cons

    Long hours. High stress. Not much room for advancement unless you are willing to move far away.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    It all depends on the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA III  in  South Lebanon, OH
    Current Employee - CSA III in South Lebanon, OH

    I have been working at Lowe's full-time for more than 5 years

    Pros

    Overtime is available in several seasons. There is a lot of Benefits/Discounts available to employees, From car insurance to cell phones.

    Cons

    Lack of Communication on store level.
    Pay rate is to be desired.
    Choose customers over employees.
    More often than not it is a thankless job.

    Advice to ManagementAdvice

    Make the right choice, Customers are not everything. Without the Employees to back you up Lowe's would be nothing.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    cheerful and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Lawton, OK
    Current Employee - Customer Service Associate in Lawton, OK

    I have been working at Lowe's full-time for less than a year

    Pros

    Good energy, managers are super nice, they give you a chance to grow.

    Cons

    unset hours.cashiers "breaks" and "lunches" could be more organized,

    Advice to ManagementAdvice

    Listen to employees needs more.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Strong company with a desire to help it's employee's grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Danielson, CT
    Current Employee - Customer Service Associate in Danielson, CT

    I have been working at Lowe's full-time for more than a year

    Pros

    good management, excellent pay for a retail job, friendly coworkers, good vibe, willingness to help you move up

    Cons

    retail grind, painful time commitment, too forgiving to employees that don't pull their weight

    Advice to ManagementAdvice

    Keep the standard among the entire company to help employees continue growing, and help management continue to make their employees feel empowered and able to evolve.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Lowe's is a great company!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate II  in  Nashville, TN
    Current Employee - Customer Service Associate II in Nashville, TN

    I have been working at Lowe's part-time for more than 3 years

    Pros

    Management is very flexible and laid back
    This company will shape you to be very efficient and perform
    at a high performance in everything you do.

    Cons

    Benefits aren't all out the best
    Have to be full time worker in order to be eligible for tuition reimbursement
    Kind of difficult to move up
    Raises aren't based on work ethic

    Advice to ManagementAdvice

    They should offer more opportunity for employees to move up. A Lot of employees are under paid and for the amount of revenue they bring they company, they should either be given raises or put in a higher position.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My experience with Lowe's has been excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager Lowes  in  Birmingham, AL
    Current Employee - Department Manager Lowes in Birmingham, AL

    I have been working at Lowe's full-time for more than 3 years

    Pros

    Work is mainly indoors and out of the elements, pay has been very competitive and more than fair. Ability to move up through the employee ranks has been encouraged.

    Cons

    The always changing work hours is a definite negative. Dealing with verbally abusive customers.Struggling to meet sales goals is stressful .

    Advice to ManagementAdvice

    The ability to train lower level people more through classes, even optional classes would be a great asset for employees. It is so hard to train someone while at the same time assisting customers and dealing with daily goals for the store.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Lowe's part-time for more than a year

    Pros

    Great Pay and good benefits to work for

    Cons

    Work hours are all over the palce

    Advice to ManagementAdvice

    Listen to employees more

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    not too shabby place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Sedalia, MO
    Former Employee - Sales Associate in Sedalia, MO

    I worked at Lowe's full-time for less than a year

    Pros

    always something different to do

    Cons

    schedule is always changing making it difficult

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Lowe's full-time for more than 8 years

    Pros

    you get on the job training ,lots of opportunities for advancement and family
    oriented and good benefits ,and flexible schedules

    Cons

    Retail schedule is a little hard to get used to. Also when needed vacation needs to be scheduled 30 days in advance.

    Advice to ManagementAdvice

    Treat your employees with a little respect. Tell them when they do a good job and show appreciation.

    Recommends
    Positive Outlook
    No opinion of CEO

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