Lowe's

  www.lowes.com
  www.lowes.com

Lowe's Reviews

Updated November 21, 2014
Updated November 21, 2014
4,483 Reviews
3.4
4,483 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
1,704 Ratings

Review Highlights

Pros
  • Working for Lowe's provides decent benefits and a good pay for retail (in 277 reviews)

  • The pay is decent for anybody looking for a retail job and they have good benefits as well (in 262 reviews)


Cons
  • there's no work-life balance as an employee classified as a store level manager (in 93 reviews)

  • Have to be full time worker in order to be eligible for tuition reimbursement (in 173 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    plumbing dept mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX

    I worked at Lowe's

    Pros

    nice people to work with good customer service

    Cons

    hours, customers never quit cant help customers enough, so many programs very hard to focus on and be good at it. installed sales needs to in store not backroom.

    Advice to ManagementAdvice

    installed sales needs to in store not backroom. installed sales with appliances since that is a given & also handle all assemble; if sales associates are to get 1% on all SOS items why not 5% of installed sales it may decrease the detail turn down rate because we dont get anything for all the extra trouble

    Recommends
    Approves of CEO
  2. 5 people found this helpful  

    Team lead BM,PSA,Dpsa,Apsa,and PSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's full-time (more than 8 years)

    Pros

    Love my job and blessed to have it.

    Cons

    Change a great program too much!!!!!!!!!!!!

    Advice to ManagementAdvice

    Work History should mean more than interview!!!!!!!

    No opinion of CEO
  3. 2 people found this helpful  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loader in Lawton, OK
    Current Employee - Loader in Lawton, OK

    I have been working at Lowe's full-time (less than an year)

    Pros

    Very nice and stable environment

    Cons

    The management is terrible to say the very least. Myself and others have had multiple problems with management at the store. I really love working here but every time an issue is brought to the attention of the ASM's nothing ever seems to get done regarding the issue.

    Advice to ManagementAdvice

    Please listen to your employees and take in to consideration that we are coming to you for help. Not just to vent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Depends on your attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist

    I have been working at Lowe's full-time (more than 5 years)

    Pros

    Great Benefits, Lots to learn, Room to grow/advance, good workout, good full-time pay w/ no degree, fast paced, challenging, great retirement, awesome stock program, vacation, floating holidays, sick time, keeps you busy, decent raises, can transfer to any store anywhere, company has appreciation events and safety cookouts often.

    Cons

    unfair bonus structure, when hours get cut the full timer suffer greatly, corporate implemented changes rarely work and at store level your powerless, we give customers whatever they want, policies cost us alot of sales. some install pricing is absolutely ridiculous,

    Advice to ManagementAdvice

    Department specific bonuses! everyone in the store should not be able to get screwed out of their bonus if a cashier had a bad day. The ssei program is very unfair and causes a lot of salespeople to be disgruntled, Our return policy needs to be much more strict. Stop cutting hours so dramatically in the fall. less staff equal missed sales opportunity....Corporate....just because it looks good on paper doesn't mean it will work. We need more competitive install labor pricing because we simply cannot come close to independent contractors and retailers. More up to date products. HR issues should be taken more seriously . and get a better store soundtrack....cause its very bad.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electrical Pro in North Las Vegas, NV
    Current Employee - Electrical Pro in North Las Vegas, NV

    I have been working at Lowe's full-time (less than an year)

    Pros

    Good work environment and predictable schedule

    Cons

    little time for employee training

    Advice to ManagementAdvice

    manage lead develop

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good for a part time job while in school or for management experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Fresno, CA
    Former Employee - Customer Service Associate in Fresno, CA

    I worked at Lowe's part-time (more than 3 years)

    Pros

    Paid more than minimum wage, flexible scheduling, room for growth.

    Cons

    Some policies get overlooked sometimes, as part time your hours aren't guarenteed.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Good store, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Lowe's part-time (less than an year)

    Pros

    Flexible schedule. They worked with me on scheduling around school and family. I could work mostly with the merchandise I had the most experience and most knowledge about.

    Cons

    A couple of the senior managers considered every employee to be not so smart and not so interested in following the instructions they gave. They acted like they were men and women who were not to be questioned and should be obeyed immediately. But they were the exception. All the other managers were professional and very decent people.

    Advice to ManagementAdvice

    Get rid of managers who think associates are inferior to them and not to be trusted or depended upon. Promote managers who think associates are there to do a good job and who know how to motivate people.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Full time CSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Neptune, OH
    Current Employee - CSA in Neptune, OH

    I have been working at Lowe's full-time (more than an year)

    Pros

    Cool people to work with lots of things to do rarely bored or overworked.

    Cons

    Some folks take this stuff way to seriously!

    Advice to ManagementAdvice

    COMMUNICATE! Some ASMs seem off in a different world and are just plain weird. Change the interview questions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Awesome company

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Lowe's

    Pros

    The salary and bonus potential

    Cons

    Not much at all...long days but to be expected in a retail leadership role

  11.  

    Very supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Oklahoma City, OK
    Current Employee - Customer Service Associate in Oklahoma City, OK

    I have been working at Lowe's full-time (more than an year)

    Pros

    Out of the three stores I've worked in, each of them had their own unique characteristics.
    My current store is very customer, & employee oriented.
    The upper management do what they can to insure you make it to the level you desire, and really make you feel like family.

    Cons

    Communication between departments aren't as solid as they could be, but I've noticed this in most stores.
    solution. Provide cross training to all employees

    Advice to ManagementAdvice

    Cross train all employees. Let them work a random department once a month or so.

    Recommends
    Positive Outlook
    Approves of CEO

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