Luby's Reviews

Updated October 9, 2014
Updated October 9, 2014
21 Reviews
2.3
21 Reviews
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Luby's President, CEO, and Director Chris Pappas
Chris Pappas
9 Ratings

Employee Reviews

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  1.  

    It was okay as a highschool student

    • Work/Life Balance
    Current Employee - Cashier in Houston, TX
    Current Employee - Cashier in Houston, TX

    I have been working at Luby's part-time (less than an year)

    Pros

    They gave me lots of hours, and certainly did not mind if I worked over time or if I covered multiple shifts.
    Structured schedule, always stayed the same. Were very lenient with off-time

    Cons

    Minimum wage, no raises, gets busy on sundays and customers can really test you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    regular job with hard labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Luby's part-time (less than an year)

    Pros

    Friendly co workers
    fun working environment

    Cons

    Need more help in certain situations
    Better cleaning equipment

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Awful place to work

    • Work/Life Balance
    Former Employee - Waitstaff in Webster, TX
    Former Employee - Waitstaff in Webster, TX

    I worked at Luby's part-time (less than an year)

    Pros

    It was really fun at first. It was a bit hectic but it was still a great, friendly atmosphere

    Cons

    The management was terrible. I had no help from anyone whenever i requested it and therefore, i got blamed for everything

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It was a great opportunity to have this job as my first job and learned good work ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's

    Pros

    It's a good place to start if it's your first job.

    Cons

    Learning how your job works and ways to improve.

    Advice to ManagementAdvice

    I think the management is doing a good job.

  6.  

    Worst job ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Rockwall, TX
    Former Employee - Cook in Rockwall, TX

    I worked at Luby's full-time (less than an year)

    Pros

    Easy interview process. Quick to hire. Emphasis on cleanliness and sanitation.

    Cons

    Made false promises during interview. No breaks. Impossible to resolve issues with Human Resources. Shaved time from paycheck twice. Did not accommodate medical needs after a leave of absence due to work related injury. Could go on and on.

    Advice to ManagementAdvice

    Make Human Resource personnel more readily available to resolve urgent issues with company policy and management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It's ok...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's full-time (more than an year)

    Pros

    Flexible schedule, learn a lot about cooking from scratch, Will accommodate your school schedule, learn good customer service skills

    Cons

    No room for advancement for most employees, low pay, no vacation until 2 years of employment, gets hot on the serving line

    Advice to ManagementAdvice

    Management works just like the employees do

    Doesn't Recommend
    Approves of CEO
  8.  

    Serving food to long lines of customers from a steam table required patience and was difficult because of the heat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wait Staff and Food Line Server in Houston, TX
    Former Employee - Wait Staff and Food Line Server in Houston, TX

    I worked at Luby's part-time (more than an year)

    Pros

    All the employees worked together and empathized with everyone else.

    Cons

    When i waited on tables, 'someone' collected 15% of my tips nightly.

    Advice to ManagementAdvice

    The management pitched in to help alongside us, They were great and humble. No advice needed.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Do your research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Luby's full-time (more than 5 years)

    Pros

    company is expanding in mutliple states

    Cons

    leadership is indecisive and doesn't listen to it's own SMEs. Instead pays 3rd parties to provide the same information and opinions as the internal SMEs. Poor Franchisor actions for is Franchisees. Repeating same mistakes as previous owners by not learning from the past.

    Advice to ManagementAdvice

    Listen to your people and let them be innovative. Place value in their experience and backgrounds. Value people in general. Profit friven to the point of micromanagement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good folks, good general managers, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's part-time

    Pros

    Decent money if a server.

    Cons

    Top corporate managers with to much time on their hands always dreaming of idiotic ideas that all staff has to deal with. High turn-over leaving everyone short and stressed.

    Advice to ManagementAdvice

    Get rid of the deadweight in corporate.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Overall the work experience was good but the HR and corporate management interactions were poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Luby's full-time (more than 3 years)

    Pros

    Good for skills development and work ethics. Luby's employees work hard. Daily operations are well organized.

    Cons

    Corporate management is rife with backbiting and politics. Corporate managers are out of control and get away with very poor personnel interactions.

    Advice to ManagementAdvice

    Train interaction skills with middle management and line employees. Start a suggestion and complaint hot line where employees can express their views without fear of retribution.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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