Luby's Reviews

Updated September 10, 2014
Updated September 10, 2014
19 Reviews
2.3
19 Reviews
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Luby's President, CEO, and Director Chris Pappas
Chris Pappas
9 Ratings

Employee Reviews

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  1.  

    regular job with hard labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Luby's part-time for less than a year

    Pros

    Friendly co workers
    fun working environment

    Cons

    Need more help in certain situations
    Better cleaning equipment

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    It was a great opportunity to have this job as my first job and learned good work ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's

    Pros

    It's a good place to start if it's your first job.

    Cons

    Learning how your job works and ways to improve.

    Advice to ManagementAdvice

    I think the management is doing a good job.

  3.  

    Worst job ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Rockwall, TX
    Former Employee - Cook in Rockwall, TX

    I worked at Luby's full-time for less than a year

    Pros

    Easy interview process. Quick to hire. Emphasis on cleanliness and sanitation.

    Cons

    Made false promises during interview. No breaks. Impossible to resolve issues with Human Resources. Shaved time from paycheck twice. Did not accommodate medical needs after a leave of absence due to work related injury. Could go on and on.

    Advice to ManagementAdvice

    Make Human Resource personnel more readily available to resolve urgent issues with company policy and management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    It's ok...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's full-time for more than a year

    Pros

    Flexible schedule, learn a lot about cooking from scratch, Will accommodate your school schedule, learn good customer service skills

    Cons

    No room for advancement for most employees, low pay, no vacation until 2 years of employment, gets hot on the serving line

    Advice to ManagementAdvice

    Management works just like the employees do

    Doesn't Recommend
    Approves of CEO
  6.  

    Serving food to long lines of customers from a steam table required patience and was difficult because of the heat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wait Staff and Food Line Server  in  Houston, TX
    Former Employee - Wait Staff and Food Line Server in Houston, TX

    I worked at Luby's part-time for more than a year

    Pros

    All the employees worked together and empathized with everyone else.

    Cons

    When i waited on tables, 'someone' collected 15% of my tips nightly.

    Advice to ManagementAdvice

    The management pitched in to help alongside us, They were great and humble. No advice needed.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Do your research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Luby's full-time for more than 5 years

    Pros

    company is expanding in mutliple states

    Cons

    leadership is indecisive and doesn't listen to it's own SMEs. Instead pays 3rd parties to provide the same information and opinions as the internal SMEs. Poor Franchisor actions for is Franchisees. Repeating same mistakes as previous owners by not learning from the past.

    Advice to ManagementAdvice

    Listen to your people and let them be innovative. Place value in their experience and backgrounds. Value people in general. Profit friven to the point of micromanagement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good folks, good general managers, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luby's part-time

    Pros

    Decent money if a server.

    Cons

    Top corporate managers with to much time on their hands always dreaming of idiotic ideas that all staff has to deal with. High turn-over leaving everyone short and stressed.

    Advice to ManagementAdvice

    Get rid of the deadweight in corporate.

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    Overall the work experience was good but the HR and corporate management interactions were poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Luby's full-time for more than 3 years

    Pros

    Good for skills development and work ethics. Luby's employees work hard. Daily operations are well organized.

    Cons

    Corporate management is rife with backbiting and politics. Corporate managers are out of control and get away with very poor personnel interactions.

    Advice to ManagementAdvice

    Train interaction skills with middle management and line employees. Start a suggestion and complaint hot line where employees can express their views without fear of retribution.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    could have been worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Tomball, TX
    Former Employee - Cashier in Tomball, TX

    I worked at Luby's full-time for less than a year

    Pros

    always busy
    Nice discount on food
    Mostly older customers so friendly enough
    Only does breakfast on weekends
    raise after 3 months

    Cons

    manager was a sexist pig
    Manager hired for looks so you are stuck working with idiots
    there were multiple bug problems including crickets living in the ceiling and falling out in the kitchen

    Advice to ManagementAdvice

    dont hire people becauase they have nice boobs and butts, go for actually knowing how to do the jobs you are hiring for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Disheartening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Leader
    Former Employee - Area Leader

    I worked at Luby's full-time for more than 3 years

    Pros

    You will learn about cleanliness, organization and great facility maintenance. The management teams at the store level are well trained, fair and generally good people.

    Cons

    The overall corporate environment is extremely negative. Upper management will quickly relay information related to "what to do or you will get fired"; as opposed to "what to do so you will be successful".

    Advice to ManagementAdvice

    Be very careful. The pay is great, but the daily "beat-downs" become intolerable quickly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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