Luby's

  www.lubys.com
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Luby's Reviews

Updated August 6, 2014
Updated August 6, 2014
19 Reviews

2.3
19 Reviews
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Luby's President, CEO, and Director Chris Pappas
Chris Pappas
10 Ratings

Employee Reviews

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  1.  

    It was a great opportunity to have this job as my first job and learned good work ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a good place to start if it's your first job.

    Cons

    Learning how your job works and ways to improve.

    Advice to ManagementAdvice

    I think the management is doing a good job.

  2.  

    Worst job ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Rockwall, TX
    Former Employee - Cook in Rockwall, TX

    Pros

    Easy interview process. Quick to hire. Emphasis on cleanliness and sanitation.

    Cons

    Made false promises during interview. No breaks. Impossible to resolve issues with Human Resources. Shaved time from paycheck twice. Did not accommodate medical needs after a leave of absence due to work related injury. Could go on and on.

    Advice to ManagementAdvice

    Make Human Resource personnel more readily available to resolve urgent issues with company policy and management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It's ok...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible schedule, learn a lot about cooking from scratch, Will accommodate your school schedule, learn good customer service skills

    Cons

    No room for advancement for most employees, low pay, no vacation until 2 years of employment, gets hot on the serving line

    Advice to ManagementAdvice

    Management works just like the employees do

    Doesn't Recommend
    Approves of CEO
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  5.  

    Serving food to long lines of customers from a steam table required patience and was difficult because of the heat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wait Staff and Food Line Server  in  Houston, TX
    Former Employee - Wait Staff and Food Line Server in Houston, TX

    Pros

    All the employees worked together and empathized with everyone else.

    Cons

    When i waited on tables, 'someone' collected 15% of my tips nightly.

    Advice to ManagementAdvice

    The management pitched in to help alongside us, They were great and humble. No advice needed.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Do your research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    Pros

    company is expanding in mutliple states

    Cons

    leadership is indecisive and doesn't listen to it's own SMEs. Instead pays 3rd parties to provide the same information and opinions as the internal SMEs. Poor Franchisor actions for is Franchisees. Repeating same mistakes as previous owners by not learning from the past.

    Advice to ManagementAdvice

    Listen to your people and let them be innovative. Place value in their experience and backgrounds. Value people in general. Profit friven to the point of micromanagement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good folks, good general managers, hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent money if a server.

    Cons

    Top corporate managers with to much time on their hands always dreaming of idiotic ideas that all staff has to deal with. High turn-over leaving everyone short and stressed.

    Advice to ManagementAdvice

    Get rid of the deadweight in corporate.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    could have been worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Tomball, TX
    Former Employee - Cashier in Tomball, TX

    Pros

    always busy
    Nice discount on food
    Mostly older customers so friendly enough
    Only does breakfast on weekends
    raise after 3 months

    Cons

    manager was a sexist pig
    Manager hired for looks so you are stuck working with idiots
    there were multiple bug problems including crickets living in the ceiling and falling out in the kitchen

    Advice to ManagementAdvice

    dont hire people becauase they have nice boobs and butts, go for actually knowing how to do the jobs you are hiring for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Overall the work experience was good but the HR and corporate management interactions were poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    Pros

    Good for skills development and work ethics. Luby's employees work hard. Daily operations are well organized.

    Cons

    Corporate management is rife with backbiting and politics. Corporate managers are out of control and get away with very poor personnel interactions.

    Advice to ManagementAdvice

    Train interaction skills with middle management and line employees. Start a suggestion and complaint hot line where employees can express their views without fear of retribution.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Disheartening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Leader
    Former Employee - Area Leader

    Pros

    You will learn about cleanliness, organization and great facility maintenance. The management teams at the store level are well trained, fair and generally good people.

    Cons

    The overall corporate environment is extremely negative. Upper management will quickly relay information related to "what to do or you will get fired"; as opposed to "what to do so you will be successful".

    Advice to ManagementAdvice

    Be very careful. The pay is great, but the daily "beat-downs" become intolerable quickly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Management can make or break your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Beyond picking up life skills that carry on into your every day life (like cooking from scratch and food safety), the food quality assessment policy is the only other reason I can think to stay. If you're a cook, you have the opportunity to taste all the food you make, so you never go hungry.

    Cons

    Sometimes management will skim off the top of your hours to get you under 40 hours, preventing you from receiving overtime even if you've worked them. Unless you approach management about taking your hours away, you will not be compensated for your time. Management varies from store to store, but management at my store chased women around like they were pieces of meat even when they were aware the female employees were not single and that it could cost them their jobs. Management tends to play favorites and will let certain employees get away with not performing their job duties while working capable employees like dogs. If they know that you can perform the duties of 2 employees and can get away with paying you for doing the work of 1, they'll utilize that to their advantage and trim hours around the store, forcing the remaining staff to do double the work. I've handed in my resume to be submitted for consideration for management positions multiple times, but am in the firm belief that management hasn't sent my resume into the corporate office out of fear of losing me as an asset to their particular store.

    Advice to ManagementAdvice

    Corporate leaders need to take time out to individually discuss store issues in problem restaurants with employees to find out what is really happening, rather than sitting in the office with 3 managers who cover each other's backs.

    Management needs to be more professional and treat employees with respect. Some of us aren't there because we made mistakes in life.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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