Lucile Packard Children's Hospital at Stanford

  www.lpch.org
  www.lpch.org
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Lucile Packard Children's Hospital at Stanford Reviews

Updated August 10, 2014
Updated August 10, 2014
22 Reviews
3.3
22 Reviews
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  1.  

    Tiny humans!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rrt
    Current Employee - Rrt

    I have been working at Lucile Packard Children's Hospital at Stanford as a contractor for more than a year

    Pros

    Nice people. Lots of team work

    Cons

    Policies are a nightmare---we don't have them. Communication from management leaves sooooo much to be desired

    Advice to ManagementAdvice

    Try communicating policies with your staff---we have email. It's so much better when things have been sent out in writing.

    Recommends
    Positive Outlook
  2.  

    Committed staff and clinicians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lucile Packard Children's Hospital at Stanford

    Pros

    If both management and team socially competent, it's a great place to work.

    Cons

    Work experience depends upon competence of specific manager and how well people system of specific unit functions. Wide range of competency in managers functioning level of groups in specific departments. If manager abusive, work situation can be extremely toxic.

  3.  

    Physicians and hospital clerks are easy to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst II  in  Palo Alto, CA
    Former Employee - Analyst II in Palo Alto, CA

    I worked at Lucile Packard Children's Hospital at Stanford full-time for more than 5 years

    Pros

    I really like working for Stanford Hospital and Lucille Packard Children Hospital because it has given me the opportunity to enhance my profession and encouraged me to excel with my job.

    Cons

    The number one challenges that I had encounter working for Lucile Packard Children Hospital when the Revenue Management hired a Manager that do not have enough experience regarding coding and billing. Complexity of coding and billing for surgery that have contradiction of interpretation of operative report and patient diagnosis.

    Advice to ManagementAdvice

    I would like to say that supervisor and manager should take into consideration of treating employees and staff in the coding and billing community with respect. In regards to promotion and training administration should take into account the employees experiences.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Interviewers Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst II  in  Palo Alto, CA
    Current Employee - Analyst II in Palo Alto, CA

    I have been working at Lucile Packard Children's Hospital at Stanford full-time for less than a year

    Pros

    I am sure they are treating people very well, on average.!

    Cons

    HR just informed us that LPCH can terminate new employees as stated in trial period verbiage without due process - new employees are not eligible for any verbal or written notice. There is enough air cover in the LPCH HR policy that a manager can fire you at will during trial period whether there is any performance issue or not. Also employees in trial period are not eligible for any FMLA related absences. They may not provide information about trial period during the offer. It will left to you to actively ask for it, read it and understand it. Use this as a warning and do your own due diligence.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great pay but need more career ladders and better benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lucile Packard Children's Hospital at Stanford full-time

    Pros

    great pay
    strong leadership
    listens to feedback
    love that you are there to help pediatric/ mother populations

    Cons

    need better career ladders mapped out for non nursing areas
    health benefits are not good, surprising when you work for a hospital

    Recommends
    Neutral Outlook
  7.  

    Tightly Run Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse  in  Palo Alto, CA
    Current Employee - Registered Nurse in Palo Alto, CA

    I have been working at Lucile Packard Children's Hospital at Stanford full-time for more than a year

    Pros

    This hospital runs like a bussiness, not your typical inefficient hosptial. Perfection is their goal.

    Cons

    Union, union, union: There is no incentive to working really hard, if there is no reward. Everyone is treated equally regardless of talent. The union prevents movement of registered nurses without masters degress into advaced practice roles. Some may agrue that that is beneficial to the hospital, but it leaves no room for rewarding thoose who work the hardest.

    More importantly, the nurses who have been in the hospital for a few years have it made. The union allows seniority nurses to chose their shifts and vacations. This means that half of the nurses are getting exactly what they want and the newer nurses are not getting any compromise. This applies to scheduling, requested days-off, what shift they can work, etc. Take for example that there is no flexability when it come to swithcing someome off of night shift, even if their is medical reasoning.

    Advice to ManagementAdvice

    While you are suceeding in your mission to create a nationally regocnized pediatric hospital, there needs to be a more personal approach to the markting that you do. If feels like you are advertising disney land.
    More needs to be done in order to make the union a functional organization for all nurses, not just those who have seniority.

    Recommends
    Positive Outlook
  8.  

    Rehab services needs to become unionized to avoid exploiting employees and creating a toxic work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lucile Packard Children's Hospital at Stanford

    Pros

    The cream of medical specialties and allied health professions is attracted to Stanford/Packard to learn and provide the best possible care for children. It is exciting to be a part of innovative health care teams, program, and new treatments that can improve health and the quality of life for children. The caliber of providers is outstanding. The patients are fascinating.

    Cons

    Work rest play balance is off. Staff was once told by management to accept that some people (who complain about workload) just aren't Stanford material, and that the solution to work stress and giving your all for patient care is to seek counseling, 10 visits per problem as part of your health benefit. This means that you can go often to address all your individual problems, a practice that puts band aids on the problem. Exempt employees are treated like non-exempt, so why not unionize and gain the rights and protections of non-exempt employees?

    Advice to ManagementAdvice

    Staff are treated with a lack of trust, are micromanaged, supervise themselves or hear negative feedback directly from their manager, and are not appreciated for their contributions to the workplace. A professional development ladder has been established that is difficult to fulfill but determines pay scale. Experience or skill level is no longer a valued metric. Most staff will not be granted the time off to use their increased funds for continuing education due to lack of staffing to cover patient care in their absence.

    Recommends
    Neutral Outlook
  9.  

    LPCH offers great care to their patients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Palo Alto, CA
    Former Employee - Anonymous Employee in Palo Alto, CA

    I worked at Lucile Packard Children's Hospital at Stanford full-time for more than a year

    Pros

    Working at LPCH allows you to interact with a diverse group of patients/parents. It is amazing to see children being so optimistic even if they have serious illnesses. The nursing staff is great and give excellent care.

    Cons

    There is lack of support from Executive Leadership to middle management and this causes a lot of distrust and animosity throughout the departments.

    Advice to ManagementAdvice

    It is better to support your management team to get positive results.

    Neutral Outlook
  10.  

    Management needs to improve!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Access Representative  in  Palo Alto, CA
    Former Employee - Patient Access Representative in Palo Alto, CA

    I worked at Lucile Packard Children's Hospital at Stanford full-time for more than a year

    Pros

    LPCH is a great company to work for and the name already has a high reputation. There are good people that work for the children and out of the goodness of their hearts. Pay started at $22.00 going in left with $24.60 because i had my degree.

    Cons

    Parking is ridiculous, you need to pay out of pocket about $600 a year to get a permit to park at least a mile away from work unless you commute. Management sets unrealistic goals for the department , high turn over rate i had a new director and new supervisors within a 6 month span. Supervisors would guilt trip workers to work OT or retaliate in other areas, no room for growth, and staff would get talked down to through email. You had to get out of the dept to grow in another areas if need be.

    Advice to ManagementAdvice

    Training for incoming management position and higher pay for hard working staff.

  11. 1 person found this helpful  

    Can be a toxic work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lucile Packard Children's Hospital at Stanford for more than 5 years

    Pros

    A great opportunity to work with a pediatric population with long-term chronic illness. Most families are quite appreciative of the care they receive.

    Cons

    Management does not appreciate the nursing staff and has implemented a professional development ladder that is difficult to advance. Pay is contingent on advancement and not on experience. The hospital practices on a punitive system.

    Advice to ManagementAdvice

    Invest more in teaching, rather than engage in punitive actions towards nursing.

    Doesn't Recommend
    Negative Outlook

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