Lumber Liquidators

  www.lumberliquidators.com
  www.lumberliquidators.com
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Lumber Liquidators Reviews

Updated September 20, 2014
Updated September 20, 2014
51 Reviews
2.6
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Lumber Liquidators President, CEO, & Director Robert M. Lynch
Robert M. Lynch
27 Ratings

Employee Reviews

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  1.  

    Great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumber Liquidators full-time for more than a year

    Pros

    Great paying job if you are willing to put in the time and effort to work towards it

    Cons

    fairly repetitive, same conversations over and over,

    Advice to ManagementAdvice

    acknowledge when outside forces contribute to performance of store

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hard work, fast paced. GET PAID!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Lumber Liquidators full-time

    Pros

    Best job in the world! You can make a lot of money here and have the opportunity to get promoted. If you work hard and do well you will succeed. If you are looking just get by from hour to hour it may not be the job for you. Really fun place to work if you have a lot of energy.

    Cons

    Lot of hours. Work/Life balance is not so good but the incentives make it worth it. Some times difficult to manage all you have to do in a day with the amount of staff you are allowed. I understand why but just makes it frustrating.

    Advice to ManagementAdvice

    Everyone needs to be on the same page. Often the left hand doesn't seem to know what the right has going on. Sale events are put out all last minute with poor planning and incorrect information that has to be fixed time and time again after the sale is set.

    Recommends
    Approves of CEO
  3.  

    Great colleagues, but no room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumber Liquidators full-time for more than 5 years

    Pros

    I work with some great people in my department and we all work well together to achieve the company's goals.

    Cons

    No room to move up. Like to hire outsiders for upper management. If you have been there for a long time, you will be put on the back burner as the new hip people move on in.

    Advice to ManagementAdvice

    Remember where the company came from.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Fantastic compensation, plan to devote your life to working at Lumber Liquidators

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Lumber Liquidators full-time for more than 5 years

    Pros

    Compensation, Benefits, Retirement Plan, Health Care, Fun work environment

    Cons

    Long hours, hands-on training, lean staffing in stores, work 6-7 days a week

    Advice to ManagementAdvice

    Consider hiring more associates to work at the store level. Store Managers are paid very well, but are overworked and the position is not suitable for someone with a family life.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    THEY WILL SCREW YOU OVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Lumber Liquidators full-time for more than 3 years

    Pros

    It was fun until corporate got greedy. There are great people that works their (store manager level)

    Cons

    you will get screwed over they are opening up way to many stores near other stores and you will not be making nearly as much.
    you will work every weekend their is no exception
    once your promoted to store manager you will be working 6-7 days a week which the money you make isnt nearly as much as the social life that you wont receive outside of your job.
    most stores you will only have 3 guys working their.

    Advice to ManagementAdvice

    stop being greedy you were doing just fine before hand. you need to hire more employees so everyone can take days off/vacations

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great job if you hate being at home and have no personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM2
    Current Employee - ASM2

    I have been working at Lumber Liquidators full-time for more than a year

    Pros

    One on one customer sales
    Small box store, few employees
    Potential to make decent bonus, if goals are not inflated

    Cons

    No personal time
    Almost impossible to take vaction time.
    Hourly Rate below competitors
    Management focused on shipped dollars as opposed to employee morale

    Advice to ManagementAdvice

    Take the time to ask you associates how you can help them do their job more efficiently, in a small box retail, it is illogical to delegate all tasks rather than get hands on from a management standpoint.

    It is easy to get discouraged and burned out considering the hours worked and mandatory end of month 7 day work weeks. Making asking and being granted vacation time without a shrug of the shoulders or the brush off only serves to aggravate not motivate your employees. Most people work to live not live to work, especially when gratitude is not reciprocated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Minneapolis, MN
    Current Employee - Store Manager in Minneapolis, MN

    I have been working at Lumber Liquidators full-time for more than 5 years

    Pros

    Good pay, good benefits. Ability to learn high paced retail management.

    Cons

    Long work week. Job comes with a lot of stress. Product quality is not the best. Very little time off, store is open all year.

    Advice to ManagementAdvice

    Give credit where credit is due!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great Pay, Large Work Load

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Lumber Liquidators full-time for more than a year

    Pros

    Great Pay, hours are not late night, great insurance and great co-workers

    Cons

    Loads, Loads and more Loads of hours on Salary workers without help from other stores. A new sale every week, including changing all tags and signage without allowing hourly overtime.

    Advice to ManagementAdvice

    "Actually" listen to the voices of the store employees and not what their DM says. The DM's lie to cover their tails.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Money is nice, has potential to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM1
    Current Employee - ASM1

    I have been working at Lumber Liquidators full-time for more than a year

    Pros

    When the store is doing well the bonus checks are nice, otherwise living paycheck to pay check. Also there is plenty of room to grow within the company if you want. Insurance is awesome, better than any other place I have worked. It is fast paced most of the time, and if not there is always something to be done.

    Cons

    Hours aren't really great if you have a family. Most of the time you are working 10-11 hour days during the week. Unless you are making the schedule, weekends are pretty much mandatory. They also run on a skeleton crew so if you are sick or sometimes want a vacation good luck. The corporate side of the company seems out of touch with the stores.

    The customer care department and call center don't know what needs to be sold with the product. I encounter many orders that don't have everything required to complete your project, or even keep the warranty on the floor, and trying to sell something that customer needs for their project after they had paid for it can be rather difficult at times. They also don't care about company policy. I have lost probably $100,000 in sales because of product that they told the customer they could bring it back after the time frame for returns, or price adjustments after the time period that the customer has to get one if their floor goes on sale.

    Advice to ManagementAdvice

    Hire on at least a part timer to every store to help balance out hours and train your corporate employees better. Go paperless, less signatures for the customer. Get tablets for every employee to make it easier to assist customers on the sales floor, or if you are on the phone in the warehouse. Redistribute the regions and divide those into districts so that upper management can better manage their stores.

    Negative Outlook
    No opinion of CEO
  11.  

    Very demanding job good for young with no attachments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumber Liquidators

    Pros

    Good compensation and advancement if you are willing to move

    Cons

    no advancement if unwilling to move and can be very demanding

    Recommends
    Neutral Outlook
    Approves of CEO

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