Lumber Liquidators

www.lumberliquidators.com
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Lumber Liquidators Reviews

Updated June 21, 2015
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2.5
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Recommend to a friend
Approve of CEO
Lumber Liquidators President, CEO, & Director Robert M. Lynch
Robert M. Lynch
46 Ratings

Pros
  • There's a lot of autonomy and freedom, dress is always casual and there the company is growing so there is a lot of opportunity to move upwards (in 4 reviews)

  • Good benefits (generous PTO policy that scales quickly by seniority, inexpensive insurance, standard 401k, strong discount on merchandise) (in 5 reviews)

Cons
  • Like to hire outsiders for upper management (in 6 reviews)

  • Long hours, hands-on training, lean staffing in stores, work 6-7 days a week (in 4 reviews)

More Pros and Cons

88 Employee Reviews

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  1. Assistant Manager 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asm I
    Current Employee - Asm I

    I have been working at Lumber Liquidators full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great coworkers with decent pay. management, forklift, sales and warehouse experience all in one shot. Weekly pay. No late nights except for inventory in January. Fun incentives/contests between your region/regional manager. Communication between stores in your area is immaculate, you meet a lot of new people. I've learned a lot from working with lumber liquidators. You only ever have 2-3 other employees at a time for your store, so you never have to worry about hours shortage, mostly a set schedule. GREAT GREAT GREAT Healthcare and 401k plan. Always room for advancement

    Cons

    You can't call off. You just cant. My store has 3 people normally. One person calls off, the whole store/your only coworker gets screwed. Sick? Cool, bring your medicine. You can always count on your job being threatened by your regional if you can't make your monthly sales goal. Which is hard to do when they open stores back to back of each other. If you can't lift, don't apply. Heavy boxes need moved, (doesn't bother me). If you're a girl, you can expect to be making less than the guy that just got hired in the position below you, even if you've been with the company for years. Warehouse is hot during the summer, work most holidays (except xmas, thanksgiving and easter). They give you so much vacation time, can't use it because of lack of employees. Conference calls are mandatory, once a week. Even if you're on vacation. (If your able to use your vacation, be thrilled if a conference call is the only thing you have to do for them.) Days off entail going to HD and Lowe's and other flooring stores to comp shop. Lol, good luck getting out of that one. I make 13$ an hour as an asm1. started as warehouse-$10 asm2-11.50 asm1-$12.75. Bonus pool every month determines on if you make plan, not based off of how hard you work. Management positions aren't easy to come by, but if you do get the offer to run a store, you have to relocate to a different state.

    Advice to Management

    Don't underestimate how hard your employees work, and don't think for one second we don't discuss our pay. Woman can be treated unfairly. Promote within, stop hiring people off the streets to run a store when they don't even know what a laminate floor is


  2. great place,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lumber Liquidators full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good hours,safe work environment, very professional management

    Cons

    promoted people not on there skills but who applied, besides that i had a good time there.


  3. Assitant Manager 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumber Liquidators full-time (More than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Once you get familiar with the job, it becomes easy and rewarding to sell. Interactions with different customers will teach you alot about yourself and reading others. Decent pay depending on volume of store. Bonus every month based on store.

    Cons

    Long hours with small staff.

    Advice to Management

    More staff


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  5. Good if you like sales without motivation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumber Liquidators full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Laid back with downtime if you get the work done. Sometimes you get a couple days off.

    Cons

    Shift interferes with dinner / 7:45 - 7:00 doesn't leave any time for a date after dinner. Just a movie / food and bed before the next day. Some locations are better. Some chemicals in the warehouse cause me to cough. And if exposed enough to cough for days.

    You start at 2.5% (not bad right?) of 2%!!!!! Sell 10 million dollars? 5,000 bonus?! Sure stay with the company until manager (couple years if you're good) and get 71% of 2% but then you're the only one motivated to sell? There's something wrong with the whole picture, and it has a lot to do with greed.

    Advice to Management

    Get to know your employees and talk to them if their manager is leaving. Open communication lines between regional managers / higher ups and stores.


  6. Wonderful company, but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Lumber Liquidators (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Lumber Liquidators provides you with great opportunities for advancement, they pay well and provide excellent benefits. They also provide close engagement with management.

    Cons

    Poor company management, the company demands abusive amounts of overtime and is not understanding of personal needs.

    Advice to Management

    Management needs to spend time ensuring that they have the right people in the right places. They need to ensure that employees have ample time to spend with their families.


  7. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lumber Liquidators

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great Company to work for

    Cons

    Work Weekends all the time


  8. Sigh....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC

    I worked at Lumber Liquidators full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Acceptable benefits, unending free beer when sr mgmt visits.

    Cons

    Micromanagement. Hit your goal; guaranteed it'll be significantly higher next month...and it'll stay there. If you have a great month, leave. Constant additional re-layering of upper middle, upper mgmt means you'll have to produce more for a restructured pay plan (read you'll earn less) despite making the co more money.

    Advice to Management

    Stop the cronyism, nepotism, and the old boy mgmt system.


  9. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toano, VA
    Former Employee - Anonymous Employee in Toano, VA

    I worked at Lumber Liquidators

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing at all to mention.

    Cons

    Horrible company! If they don't want you working there they'll find a way to let you go. Fraudulent company and I'm surprised they've lasted this long.


  10. They will stab you in the back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD

    I worked at Lumber Liquidators full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits, always something to do. Close by 7

    Cons

    If you don't kiss management butt, they will find a way to get rid of you. HR is the worst

    Advice to Management

    Overhaul HR.


  11. Store Manager

    Former Employee - Store Manager in Colchester, VT
    Former Employee - Store Manager in Colchester, VT

    I worked at Lumber Liquidators full-time (More than a year)

    Pros

    Good support system with other store managers

    Cons

    Long hours, not enough staff



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