Lumenis Reviews

Updated August 26, 2015
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2.3
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Lumenis CEO Tzipi Ozer-Armon
Tzipi Ozer-Armon
17 Ratings

38 Employee Reviews

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  1. Document

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Control Assistant in Salt Lake City, UT
    Current Employee - Document Control Assistant in Salt Lake City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumenis full-time (Less than a year)

    Pros

    You get free drink and popcorn daily. You can casual wear whatever you want. Make your own schedule and have 401k benefits.

    Cons

    Management is not really professional sometimes and some workers get to do whatever they want. Management doesn't seem to care as long you have finished your work.


  2. Satisfied, but it could have been much better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Tech Support Associate in Ripon, CA
    Former Employee - Customer Tech Support Associate in Ripon, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lumenis full-time (More than 10 years)

    Pros

    The first 30 years was a great place to work and the people were just as nice to work with. I am just glad to retire with my head in the right direction

    Cons

    The last two of my 32 years my Customer Service Associates were dishonest, not helpful, and talked behind your back to management. This includes my manager.

    Advice to Management

    Train the personal in the call center to have some respect and not to stab your friends in the back. Hoping to get a few brownie points is not worth working there.


  3. So far so good!!!!

    • Work/Life Balance
    • Culture & Values
    Current Employee - Document Control in Salt Lake City, UT
    Current Employee - Document Control in Salt Lake City, UT
    Recommends

    I have been working at Lumenis part-time (Less than a year)

    Pros

    Even though today was my first day, I have to say all of the employees have welcomed me with open arms. Very friendly. Good pay for part time and my boss is awesome!!

    Cons

    Headquarters are hard to get things moving.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. service engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumenis full-time

    Pros

    it is a job and has freedom

    Cons

    No pay raises for a long time


  6. You can change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Lumenis full-time

    Pros

    If you are proactive there is always a room to change and influence in this environment.

    Cons

    No salary increases. No bonuses

    Advice to Management

    Invest more in employees. Some are there any loyal for many years.


  7. engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumenis full-time

    Pros

    Nothing this company needs to be restructuring in a lot of areas

    Cons

    No raises,no 401K insurance deductible is very high. Really nothing positive about this company management lies to get u on board.

    Advice to Management

    Listen and implement change


  8. Helpful (2)

    Disappointing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engineer in Houston, TX
    Former Employee - Customer Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lumenis (More than a year)

    Pros

    Colleagues very nice and good people to work with. That's it!

    Cons

    Fired 3 FSE's and did not back fill their positions. Expanded remaining FSE's territories and customer's. Aggressively pushed selling of contracts onto the Engineers. Converting warranty customers to purchasing contracts. Call billable customers and try to sell them a contract. If 4 hours away fixing a laser, on the way back stop into billable customer accounts and sell them a contract. Want to get a Award at the National meeting? Sell the most contracts. Forget about fixing lasers, sell contracts. This company pulled the whole service organization and sent us to a 2 day seminar on how to SELL. No raises. No 401k match. No company stock options when they went public. Ask for more money due to expanded territory and customers, answer, sell more contracts. Service organization being turned into a Sales organization.

    Advice to Management

    Good Luck.


  9. Helpful (1)

    Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Salt Lake City, UT
    Current Employee - Anonymous in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lumenis (More than a year)

    Pros

    Some great people working here.

    Cons

    Management is totally dysfunctional. Bad workers are not dealt with specifically managers.

    Advice to Management

    Listen to and trust your people. Stop pretending to believe what some managers say and look at their actions.


  10. Helpful (6)

    Low moral and horrible place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company is well known in the industry as it was once a profitable company under the old management as Coherent Medical, it was well respected among the community and very profitable.

    Cons

    No solid direction. Management has not been able to address the real issues with the company. Product delivery promises have been missed by a lot. And when they do finally come to market, the products have problems or there are not enough made to deliver to the customers.

    Advice to Management

    CEO needs to be less arrogant and self serving. All the good senior level managers, who where highly respected, were chased away by the new CEO, she does not understand the aesthetics business nor the customers. The CEO and her entourage lack long term strategy, they do not understand or care about cultural difference of other countries.


  11. Helpful (3)

    Terrible Place of Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in San Jose, CA
    Former Employee - Financial Analyst in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lumenis full-time (More than a year)

    Pros

    Your colleagues are great, the management is not. You get your birthday off. It's a struggle to try to name good things about working for this company.

    Cons

    Very low pay, not bonuses, and too many bosses. This company is so top heavy you will never get a raise no matter how long you work here. HR will "listen" to your complaints and feed back but nothing will ever change. No real advancement opportunities.



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