Lumos Labs Reviews

Updated December 14, 2014
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3.9
11 Reviews
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Kunal Sarkar
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Employee Reviews

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  1. The Place to Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Games Team in San Francisco, CA
    Current Employee - Games Team in San Francisco, CA

    I have been working at Lumos Labs full-time

    Pros

    I help work on the games team at Lumosity. It's a fantastic company with great values and goals; I could (and do) recommend it to anyone in a tech field. Leadership is very open and oriented toward your personal goals, from upper management to team leads. The company is always reaching for new directions and better processes as it grows. The atmosphere is creative and experimental, with an emphasis on user testing and iteration. Teamwork is close and empowering, and there's always something new and exciting to work on. One of the company's greatest strengths is the focus on team fit during the interview process; the results are highly effective groups that respect AND like each other. Benefits are insane, the facilities are great, and there's an overall sense of being appreciated for your passion.

    Cons

    This is a company for motivated adults. The great team culture and fun come with an understanding that you're working hard; slackers and paycheck collectors need not apply. This isn't a con for the right person - it means that Lumosity attracts some of the most talented and passionate people I've ever worked with. The hardest part of working here is the high quality bar for code and art. Because so many internal people are passionate about the product, it can sometimes take longer than you'd think to release a top-notch game or feature.

    Recommends
    Positive Outlook
  2. 3 people found this helpful

    Solid career start fallen short

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lumos Labs full-time (less than a year)

    Pros

    Culture is incredibly important to this company. They are working to create an inclusive group, so everyone can have fun at work.

    Certain departments feel like playpens, and HR has to pick up the slack. It's often hard to gauge when recess is over and you should be getting back to work.

    Cons

    Sometimes you forget that you're working. I question the dedication of a some employees/departments. Some individuals put in 80 hour weeks while other certainly put in less than 20. It's easy to be lazy when you're given so much freedom.

    Doesn't Recommend
    Neutral Outlook
  3. I've been here for a year and I'm still loving every minute of it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Lumos Labs full-time (less than a year)

    Pros

    TLDR: great culture, great work-life balance, awesome perks, great office location, lots of personal/career-growth, lots of opportunities.

    I've grown so much as an engineer since joining Lumosity. I see noticeable improvement in my code month over month. The engineering culture here is so innovative and so amazing. We're always thinking of new ways of improving our development process and refactoring our code base. On the product side, as an engineer, I feel like my voice is always heard and this is definitely not the case with all tech companies. There's just so much room for personal growth.

    If you're more product-oriented, the product teams always love hearing an engineer's perspective. If you love solving difficult problems, all of our engineers build shippable product from day 1 and we design and architect systems in small teams. Senior engineers and managers provide guidance when asked but they won't micromanage or step in. If you enjoy data-mining and analytics, we have an amazing analytics team that works with both the science team and product team to analyze data. I feel super excited and happy to go to work everyday!

    Cons

    the company is growing rapidly so there are/might be some growing pains, but i feel like we're dealing with them pretty well. We can probably work on our inter-team communication, but everyone is so friendly it's pretty easy to talk to anyone in the company.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President of R&D in San Francisco, CA
    Current Employee - Vice President of R&D in San Francisco, CA

    I have been working at Lumos Labs full-time (more than 3 years)

    Pros

    The mission of improving people's lives through neuroscience is a great one. Tons of really smart, engaging people work here. There is a culture of people supporting each other in the work.

    Cons

    The space of cognitive training is controversial, so if you're uncomfortable with risk, this might not be the place for you.

    Recommends
    Positive Outlook
  6. 1 person found this helpful

    A solid place to balance life and work with people on a mission to improve the lives of others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Francisco, CA
    Current Employee - Customer Service Representative in San Francisco, CA

    I have been working at Lumos Labs full-time (less than a year)

    Pros

    Great people, communication, benefits, flexibility, product and I feel like I'm a part of something great when I'm there.

    Cons

    At the moment, I can't think of any major or minor cons to address. I can say that if I do have questions or concerns, I am able and comfortable voicing them.

    Advice to ManagementAdvice

    Keep up the good work and communication with individual and between teams.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful

    Growing pains, I think not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prefer Not to Say in San Francisco, CA
    Current Employee - Prefer Not to Say in San Francisco, CA

    I have been working at Lumos Labs full-time (more than a year)

    Pros

    Lumosity has free food and they serve lunches a few days a week. They have a fabulous game room, although I have heard that it is actually lacking for a SF startup (never used it but it looks cool and they have a golf club!!!!). They also have a fabulous health plan! The people that I have met earlier at Lumos (both those that have came and left) were just top notch. I also hear that their cash compensation is pretty good compared to other startups.

    Cons

    Lumosity is just not a fun place to work anymore, which is a real downer man. Senior management seems uninterested in the product and many seem to be unhappy and just very downtrodden. I have conversed with quite a few people at other gaming companies and it appears that we are in the same place in terms of shoddy culture and moral conduct, although we only are a fraction of the size and age. Senior management doesn't appear to care about their employees or the product anymore and are simply so so over it. It appears that people are more about sitting at the "cool kids table" than about doing killer work ("cool kids table really does pay off here so it is a wise choise. It has turned into a bit of a cut-throat atmosphere, whereby questionable promotions, decisions, and hiring practices are occurring. I hope that these are simply rumors and I have not experienced them personally. I only mention them as so many people have substantiated them and the rumors are not very "Kosher." I choose to not believe them, because I just want to do my work and go home these days. I feel bad, so I must indicate that this review is slightly biased as I am not very happy working here now and I am sure some employees are. So please do a bit of networking before coming to a conclusion as we are a bigger company and I am sure other people have other perspectives.

    Advice to ManagementAdvice

    Truly I do not know. It feels like you broke it so badly with both indifference and questionable character. Act responsibly, love and inspire your employees, and use good moral judgement.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful

    Not perfect, but still the best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lumos Labs full-time (more than a year)

    Pros

    Lumos Labs offers a nice suite of perks, that's comparable if not better than most other startups. Some of the more common perks include:
    - catered meals
    - unlimited PTO
    - free gym
    - all-inclusive offsite events ranging from local gatherings (House of Air, open bar events, BBQs, Tahoe) to exotic trips (Xmas party in Maui, company cruise to Mexico)
    - Friday happy hours

    Where Lumos really differentiates from other startups is employee autonomy. Micromanagement is pretty much non-existent and employees are treated as adults. Lumos Labs isn't a company run by a "celebrity entrepreneur" or worse, someone fresh out of school. While breakfast/lunch/dinner is provided, people aren't expected to spend every waking hour at the office. The game room gets regular use- ping pong/foosball/smash brothers/fifa games occur on a daily basis. Unlimited PTO is what you'd expect, and taking a break on short notice isn't frowned upon. While Lumos Labs has grown, it still manages to maintain the vibe and energy common in much smaller organizations.

    Cons

    Lumos Labs has gone through its share of growing pains. I like to think that the company has scaled gracefully from a small to mid-sized startup, but it hasn't gone completely unscathed. Common problems endemic to growth usually boil down to policy change, team structure, and quick hires. Lumos Labs has unfortunately been affected by all of these. To its credit, the company has managed to iron out a lot of these issues. People will always whine about change, but many of the recent adjustments are for the better.

    Advice to ManagementAdvice

    Try to maintain openness and accessibility as the company scales. Continue to reward both veteran and newer employees for their contributions.

    Recommends
    Positive Outlook
  9. 2 people found this helpful

    Was a good place to work, could be again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Lumos Labs full-time (more than 3 years)

    Pros

    Really strong teams and so many people you can rely on.......provided they stay. Used to be a great place to work. Great food and very environmentally friendly.

    Cons

    Management prefers to hire people they "like" who appear unqualified at very high positions. Appears that many people who have been there a long time feel that they are being penalized by their loyalty.

    Advice to ManagementAdvice

    Re-focus more attention to the people who helped build the business and compensate them based on merit or sell the company to someone who cares about the business and the people. Spartacus

    Doesn't Recommend
    Negative Outlook
  10. A fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in San Francisco, CA
    Current Employee - Customer Service Representative in San Francisco, CA

    I have been working at Lumos Labs full-time (less than a year)

    Pros

    Flexible hours
    Flexible time off
    Free food and drinks
    A games room you can hang out in whenever you want
    Awesome coworkers

    Cons

    My job does not have the benefits (ex: unlimited paid time off, end of year bonus) that all other positions at the company have.

    Advice to ManagementAdvice

    Management does a great job. Just continue asking for feedback and continue what you're doing.

    Recommends
    Positive Outlook
  11. 3 people found this helpful

    Inflated titles, Inflated egos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Associate in San Francisco, CA
    Former Intern - Associate in San Francisco, CA

    I worked at Lumos Labs as an intern (more than a year)

    Pros

    Free food, flexible hours. Smart, but often times a few cocky personas floating around. You'll find them easily when you get there. However, the exceptions are the co-founders.

    Cons

    An "Old Boys Network" type of company if you want to get hired/promoted faster than your peers (or at least that's how it was). Because of this there's definitely a cliquish culture that is reminiscent of highschool.

    Doesn't Recommend
    Positive Outlook

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Old office, 2009

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