Luth Research

  www.luthresearch.com
  www.luthresearch.com

Luth Research Reviews

Updated November 16, 2014
Updated November 16, 2014
39 Reviews
3.0
39 Reviews
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Luth Research President and CEO Roseanne Luth
Roseanne Luth
32 Ratings

Employee Reviews

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  1.  

    Excellent service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Title Interviewer in San Diego, CA
    Former Employee - Title Interviewer in San Diego, CA

    I worked at Luth Research part-time (less than an year)

    Pros

    I loved working for Luth Research, friendly staff and co-workers. If you needed help, staff was there to help you out and explain thoroughly what needed to be done.

    Cons

    It was not steady employment, if they didn't have no new surveys coming in then we would be laid off.

    Advice to ManagementAdvice

    I learned a lot at your company how surveys are done and loved talking to clients when I was doing the surveys.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Don't expect much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phone Interviewer in San Diego, CA
    Former Employee - Phone Interviewer in San Diego, CA

    I worked at Luth Research part-time (less than an year)

    Pros

    Flexible hours and a great location if you like downtown.

    Cons

    The job would've been better had the hours been stable, regardless I wouldn't expect much from any of the positions they offered.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    A researcher analyst's worst mistake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Research Analyst in San Diego, CA
    Former Employee - Senior Research Analyst in San Diego, CA

    I worked at Luth Research full-time (more than an year)

    Pros

    Absolutely none. The only good reviews you'll see on this company from from the call-center workers. No analyst I have ever met has enjoyed their experience here.

    Cons

    The dump loads of work in your lap without providing any training. They hire analysts just to get them through their busy season (August-February) and dump them as soon as business slows. They hire workers with little experience that they can get for very low salaries and give them little opportunity to succeed. Please don't make the same mistake I did and except a job from this company. You'll regret it!

    Advice to ManagementAdvice

    Attempt at treating your workers as human beings and strive to develop a company culture where employees aren't miserable and so easily discarded.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Mandatory overtime, poor working environment, high turnover rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Project Manager in San Diego, CA
    Former Employee - Online Project Manager in San Diego, CA

    I worked at Luth Research full-time (less than an year)

    Pros

    Decent salary/benefits package, convenient location

    Cons

    Mandatory overtime, high turnover rates, little to no training or communication, hostile work environment

    Advice to ManagementAdvice

    Don't treat employees as expendable objects to be replaced every 6 months to a year. Spend more time providing training and feedback. Focus on long-term development and improving work/life balance for employees, rather than demanding long hours with mandatory overtime for little recognition or reward.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Less than one star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in San Diego, CA
    Former Employee - Data Analyst in San Diego, CA

    I worked at Luth Research full-time (less than an year)

    Pros

    It is very hard to find anything positive to say about this company, it is nothing but a paycheck...I am adding this sentence because there is a 20 word minimum on this section.

    Cons

    Where to start? This company should not be called "research". It should be called "data warehousing and call center" because that is their work. They do very little analytic work and the organization's culture is negative to say the least...managers show no grace, provide very little support...in summary it is a very toxic environment.

    Advice to ManagementAdvice

    I cannot give any advice as it feels like the approach to handling employees is intentional...they use you and then discard you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Qualitative Research Interviewer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Qualitative Research Interviewer in San Diego, CA
    Former Employee - Qualitative Research Interviewer in San Diego, CA

    I worked at Luth Research part-time (less than an year)

    Pros

    For me it was close to home and well that's about it.

    Cons

    Ridiculous supervisory team. Most of the supervisors are relatives of somebody in upper management. They do not have the supervisorial expertice to deal with their employees. There are no percs or benefits as the management makes sure to keep employees well below full-time even if you want to progress. Pay is minimum wage to majority of employees.

    Advice to ManagementAdvice

    Get your act together. Reward the quality people you have and bounce the druggies and ex-cons. Then again, you do only pay your employees minimum wage so what do you expect?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Interviewer in San Diego, CA
    Current Employee - Phone Interviewer in San Diego, CA

    I have been working at Luth Research part-time (more than 3 years)

    Pros

    The people are fun to work with and the supervisors always reward hard work and excellence. There is so much room for growth within the company. There is a lot of diversity as well and its nice to have a well rounded staff working together as a team to get the job done.

    Cons

    Fluorescent lighting in call center. Would be nice to have a more private smoking area. But, other than that, I have no major issues working at Luth Research.

    Advice to ManagementAdvice

    Thank you for all the help when I needed it. I like that you guys take the time to coach me and help me improve on something when I am not doing it correctly.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Luth Research full-time (more than an year)

    Pros

    Very fair employer, good salary and opportunities for advancement.

    Cons

    I did not have any negative experiences at Luth Research

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company Bad Call Center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in San Diego, CA
    Former Employee - Call Center in San Diego, CA

    I worked at Luth Research full-time (more than an year)

    Pros

    Easy call center to work anyone could get hired.

    Cons

    Management is mostly ex-cons who cant go nowhere else. Call center is outdated.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Very poor experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department 7 in San Diego, CA
    Former Employee - Department 7 in San Diego, CA

    I worked at Luth Research full-time (less than an year)

    Pros

    They fire so many people and so many people quit that you can gain more work skills in more areas.

    Cons

    This company has an absolutely horrible code of ethics. They lied to me about several things during my job interview, and several things on the job. They also have a very high turnover ratio and couldn't care less about their employees. They hire felons and put them in management positions. A lot of these people who are managers have absolutely horrible people skills and should not be in these positions. The company also cuts a lot of corners and it really hurts them. Also you will never have your own office and the bathrooms are far substandard.

    Advice to ManagementAdvice

    Treat people better and offer actual training.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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