Lutheran Senior Services Reviews

Updated July 16, 2015
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2.4
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John R. Kotovsky
5 Ratings

22 Employee Reviews

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  1. Activities Tech/Chauffeur

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ballwin, MO
    Former Employee - Anonymous Employee in Ballwin, MO

    I worked at Lutheran Senior Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It is well managed and customer service oriented. The residents were offered so many amenities and activities. Generally speaking, working with happy residents made the position fun.

    Cons

    They offered semi-competitive pay. Training was mandated and maintained and they encouraged upgraded volunteer paid classes to improve job opportunities upon manager approval which could be tentative.


  2. loved working with the residents and staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CMT in Saint Louis, MO
    Former Employee - CMT in Saint Louis, MO

    I worked at Lutheran Senior Services (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Administration was always making nice changes to adapt to the residents.

    Cons

    Too far to travel.. the turn over


  3. Caregiver

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lutheran Senior Services

    Pros

    I enjoyed caring for the sick and elderly. The hours were in my favor I worked night shift The staff were nice.

    Cons

    Some shifts were double and triple and I didn't like that.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Gotta take the bad with the good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Jefferson City, MO
    Former Employee - Management in Jefferson City, MO

    I worked at Lutheran Senior Services full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Christian based company with the mission of providing the best care possible for elders.

    Cons

    The company changed significantly in the 6 years I worked for them. Originally, the residents came above all else and the employees came in a close second. Through the years, the focus moved more toward profit than to keeping the residents and employees happy. Happy employees = happy residents.

    Advice to Management

    Take another look at the mission and strive to walk the mission instead of just talking about it.


  6. Heard bad stories but still took job now I regret it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charge Nurse
    Former Employee - Charge Nurse

    I worked at Lutheran Senior Services full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is decent some of the people I worked with were wonderful loved it at first

    Cons

    They screw their employees and expect you to kiss their butt, was not for me I got to where I am in life with old fashioned hard work and honestly they as a company do not understand thus concept


  7. A good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Tech in Saint Louis, MO
    Former Employee - Maintenance Tech in Saint Louis, MO

    I worked at Lutheran Senior Services

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Management was helpful and available for needs.

    Cons

    Closed minded upper management, not willing to listen to subordinates.

    Advice to Management

    Keep a closer eye on low level and upper level managers at sites.


  8. Great mission but lack of leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Lutheran Senior Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    We live out our mission daily (Older Adults Living Life to the Fullest) through our resident centered care model. We do a good job of hiring people who truly care about our residents.

    Cons

    Benefits are mediocre for a healthcare company. Insurance is expensive if you have any health condition at all (blood tests determine how much you pay). Time off looks nice at a glance, however is all encompassing of major holidays, sick time, etc so it is sub-standard at best. The home office has a lot of policies and procedures that hinder management's ability to effectively lead their community. There is a lot of tension about a "Guardrails" policy that was put in place by past leadership that indicated that communities could manage as they see fit. They are now trying to standardize across all communities with this policy still being in place. It results in resentment, frustration, and talking behind everyone's backs. No one trusts each other. Lack of communication around big changes coming down the pipeline.

    Advice to Management

    Get rid of guardrails, build trust within your management team, and get in front of big changes with proper communication.


  9. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Webster Groves, St. Louis, MO
    Former Employee - CNA in Webster Groves, St. Louis, MO

    I worked at Lutheran Senior Services full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I worked their 4 years an I loved an cared for all residents.

    Cons

    Lss has went down from when I first started . They cut hours everyday someone has to go home . The management are very sneaky and they dont appreciate their employees . I have witnessed hippa being broke numerous times residents r being mistreated an to report this it all falls on deaf ears because floor coordinators dont want their floor to seem out of control.

    Advice to Management

    Treat your employees better an please believe that abuse is real at lss Webster Grove.


  10. Money Management Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Money Management Consultant in Saint Louis, MO
    Current Employee - Money Management Consultant in Saint Louis, MO

    I have been working at Lutheran Senior Services (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    working closely with senior citizens to write plans to give clients the ability to manage financial concerns

    Cons

    no diversity concerning types of clients

    Advice to Management

    Look to gather information from advisers, how to better serve clients


  11. Money Hungry Corporation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse
    Current Employee - Licensed Practical Nurse

    I have been working at Lutheran Senior Services full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Wonderful residents and co workers.

    Cons

    Never cost of living raise. Not able to use PTO Short staffed by choice, for "budget" Talks about culture change, but doesn't follow through. No concern for welfare of residents or employees.

    Advice to Management

    The annual very small pay increases do not allow employees to live with the increase in cost of actual living. If you are concerned with the budget look at using LPNs for ADON positions instead of RNs. Also having a separate scheduling person for nursing is a whole entire person you are having to pay and provide benefits for when the DON or ADON should continue this duty. Why take away a task for them, when the direct care staff gets hours cut and the staff there has to pick up extra duties. That is definitely preferential treatment. Having enough staff hired as "full time" and not allowing them to work their at least 72 hours a pay period is making it very difficult for employees to make ends meet, and they are using up their PTO to make their hours and won't be able to have PTO hours if they want or need to take time off. Your good employees are going to end up looking for another job that is full time.



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