Lutron

www.lutron.com

Lutron Reviews

Updated January 14, 2015
Updated January 14, 2015
93 Reviews
3.1
93 Reviews
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Mike Pessina
17 Ratings

Review Highlights

Pros
  • Amazing place to start a career - as much personal responsibility as you can stomach and tons of learning opportunities (in 7 reviews)

  • Others have said that Lutron is a great place to start a career, and I can see why (in 5 reviews)


Cons
  • There is no work-life balance whatsoever (in 6 reviews)

  • Incredibly poor upper management, lazy marketers who make the Graphic Designers do their work for them (in 8 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    Completely Unacceptable Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lutron full-time (more than an year)

    Pros

    simplistic job, passive aggressive environment

    Cons

    Everything you are told when recruited is untrue. The culture lacks professionalism and is run by incompetent management. The politics are atrocious and are based around a near unbreakable "in crowd". The culture of the company is primarily conservative insomuch as there is no actual standardization, no hardline policies, and no desire for change. There is no actual training, no desire to implement training, and a lack of interest in improving employee satisfaction or retention. This company is run in a similar manner to a cult-headquarters in a remote location controlled by the company-and as such they are having tremendous issues with expansion as they are unaccustomed with treating their employees as people with specific needs. Instead, Lutron feels it is acceptable to continue forth as a cult placing primacy in its dysfunctional culture. They reward incompetence through promotion and transfer. Mentorship, training, and coaching are near meaningless words to Lutron Electronics.

    The most important thing to HR is their personality testing.

    Advice to ManagementAdvice

    Clean your house.

    Doesn't Recommend
    Disapproves of CEO
  2. 3 people found this helpful  

    Graphic Designers DON'T APPLY!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Graphic Designer in Coopersburg, PA
    Former Employee - Senior Graphic Designer in Coopersburg, PA

    I worked at Lutron as a contractor (less than an year)

    Pros

    Gaining experience in AdobeSuite. Gain experience of a badly managed company and learn how to avoid such companies.

    Cons

    Incredibly poor upper management, lazy marketers who make the Graphic Designers do their work for them.

    Advice to ManagementAdvice

    Try keeping a Graphic Designer for more than a few months. Hire them as a full time employee. Treat them with respect, instead of like cattle about to go to the slaughter house. Have some guts and don't have hiring agencies do your dirty work of letting the employee go after you have used them for what you needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    The most mismanaged company I have worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron as a contractor (more than an year)

    Pros

    The management is clueless so you can basically work at your own pace or skill level.

    Cons

    The management is clueless and basically comprised of old timers who were with the company from the beginning and when they mess up in one department are not fired but just moved to a new one to mess up and rather then hire permanent employees they rely heavily on temp workers.

    Advice to ManagementAdvice

    Hire some full time employees and don't be afraid to fire some managers and non productive employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    Experiencing a toxic work environment will make you cherish your future company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lutron

    Pros

    -The cafeteria is pretty good.
    -It has a gym.
    -Paychecks arrive on time.
    -There is a pond on the property.

    Cons

    -The company is dominated by engineers and salespeople. The engineers rely on salespeople to make business decisions. This leads to short-sighted sales initiatives and incompetent sales people being put in leadership positions. Anyone with real leadership skills or experience is marginalized and eventually leaves the company.
    -Lutron products were state-of-the-art in the 90s. They have not kept up with competition as technology advances.
    -The senior leadership is older than your grandparents. They run the company how your grandparents would.
    -Cramped, overcrowded cubicles are the norm. Nobody gets an office until they reach VP, if then. And you need to be a senior citizen to reach VP. Or an incompetent salesperson.
    -Total lack of diversity. All VP and above are white men. Little to no diversity in any department.
    -Don't drink the water.
    -The Lehigh Valley is not a great place to relocate to. It is a depressing, post-industrial place inhabited by depressing, post-industrial people.

    Advice to ManagementAdvice

    Empower your employees, encourage initiative, compensate equitably. This may help your turnover problem!

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    Was once a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Allentown, PA
    Current Employee - Director in Allentown, PA

    I have been working at Lutron full-time (more than 10 years)

    Pros

    The quality of the engineering team is second to none. Great people, great talent. If you join straight out of school, you will love the place initially and wonder why I only gave it two stars. Continue to the "Cons"....

    Cons

    The politics in middle and top management are awful. The leadership is well past their prime (passed it 30 years ago) and make the most ridiculous demands of the people around them. They attempt to obey the often impossible and incomprehensible requests, because to do otherwise is suicide. However, they take turns ratting each other out as they all try to stay in good grace. The leadership is sometimes disrespectful to women and minorities, although I don't think it is intentional (just stuck in the era before computers). HR has been described as "pure evil" by many, and I can't say that I'm impressed with their ethics.

    Bonuses have basically gone away since the last stock market crash (over 6 years ago now), even though the company has reasonable profits and a strong balance sheet. Don't make the mistake of joining "for a few years" and leaving afterwards - the non-compete will keep you from working anywhere else in the industry. And if you don't believe me, PAY a lawyer who knows contracts to review it in depth (and in the context of PA law) - don't use your cousin who is reading it over a beer during a football game.

    Advice to ManagementAdvice

    Sadly, there isn't an obvious solution. You guys have devolved to a level of back-stabbing that can't be fixed. I guess we all wait for the day that no one speaks of and see what happens then.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Feels like a depressing cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Coopersburg, PA
    Current Employee - Engineer in Coopersburg, PA

    I have been working at Lutron full-time (more than 3 years)

    Pros

    -Good starting salary
    -Decent benefits
    -Most people are nice
    -Training is good
    -Products are at the top of their industry.

    Cons

    -Raises are ridiculous.
    -The longer you work at Lutron, the longer you are expected to work each day. There is no flexibility in the work hours so employees are required to be in at 8:00 AM and frequently forced to stay until 8:00 PM.. This is not a spoken of issue but not doing so will lead to you finding yourself behind on nearly everything. In other words, There is no work from home option even for embedded programmers the longer you work at Lutron, the less you get in return for your hard work.
    -At any given moment, engineers will stop everything for a speech from the 80+ year old owner to talk about profits. He's treated as if he's the high priest in our cult moreso than the owner and founder of the company.
    -Dress code is rather strict.
    -Everything is beige or grey. Literally everything is beige or grey. It's depressing.
    -Pretty much everyone there for over a year mentions that they're looking to leave the company. This seems to reflect on middle management who seem to be just as discontent.
    -Upper management is old and refuses to modernize the company.
    -The location is in the middle of nowhere.

    Advice to ManagementAdvice

    Get with the 21st century.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    No focus eorkaholics but driven and smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Project Leader in Coopersburg, PA
    Current Employee - Marketing Project Leader in Coopersburg, PA

    I have been working at Lutron full-time

    Pros

    There are a great number of very smart hard working people.

    Cons

    People leave and are not replaced, they just take the work of the people who leave and divide among other, they keep adding more and more work on others until they can't take it and then leave as well.
    -promotions are based on who you are related to, not based on merit. Even if you do great, you can't get promoted more than once every 3 or 3 years and even then your boss needs to fight HR on your behalf to get anything.

    Advice to ManagementAdvice

    Take care of the people!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 9 people found this helpful  

    Great products, toxic culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron full-time (more than 8 years)

    Pros

    Hiring process often finds the best of the best to bring into the Lutron "family" however, most high potential employees realize over the course of 5-8 years that there is no chance of real advancement. The engineering team despite sweat shop like conditions at times- produces very high quality products for the lighting control industry.

    Cons

    Toxic culture, very limited employee benefits- no part-time, flex-time, work from home, limited vacation, horrible work/life balance - all very hypocritical for an organization that touts "family" and "Take Care of the People" as one of its core values. There is also a very pronounced brain drain at 5-8 years- engineers realize the abuse isn't worth the salary and move on and sales people realize that no bonus and no profit sharing are not worth their efforts in the field.

    Advice to ManagementAdvice

    There is literally nothing that would make a difference. Nothing will change at Lutron - no matter how many people leave- it is unfortunate but true.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Great name in the industry, chaotic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lutron full-time (more than 3 years)

    Pros

    Leader in the industry. Knowledge gained. Benefits. Training. Tuition reimbursement.

    Cons

    Management-old and outdated. HR needs some real HR specialists. Not a lot of promotions. Bonus and profit sharing no longer a guarantee every year. Small salary increases.

    Advice to ManagementAdvice

    Learn how to make decisions and then stick to them.

    Doesn't Recommend
    No opinion of CEO
  11. 6 people found this helpful  

    Right out of the fifties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Coopersburg, PA
    Current Employee - Anonymous Employee in Coopersburg, PA

    I have been working at Lutron full-time (more than an year)

    Pros

    Some of the employees are very nice. A creative environment if you're an engineer. Beautiful work environment with a hiking trail intersecting the property.

    Cons

    Think Mad Men... top management tier, except for the owners daughter, are men. Female secretaries -- yes, secretaries -- get them coffee and lunch. Very conservative, formal environment. Regimented and lacks flexibility, no work-from-home or alternative hours. Disorganized project management, and not everyone is nice. Very few African American workiers -- I think I've seen two.

    Advice to ManagementAdvice

    Consider instituting work from homes. Add project managers. Promote people other than white men to top positions.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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