Luvocracy
1.2 of 5 4 reviews
www.luvocracy.com San Francisco, CA 16 to 50 Employees

Luvocracy Reviews in San Francisco, CA

Updated Jul 2, 2014

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1.2 4 reviews

                             

0% Approve of the CEO

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Nathan Stoll

(3 ratings)

4 Employee Reviews Back to all reviews
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    Little respect for lower level employees and disorganized

    Anonymous Employee (Former Employee)
    San Francisco, CA

    ProsStart-up, interesting concept, work independently, casual dress, some flexibility with schedule

    ConsThe management is out of touch with the employees doing the grunt work and there is seemingly little possibility of advancing in the company, as there exists a divide between these executives and entry level employees. The office is rarely stocked with snacks (even toilet paper) and is often dirty. Monotonous tasks, only important thing is completing them quickly.

    Advice to Senior ManagementAllow entry-level employees to be responsible for more and to make them feel a part of the company as a whole, and maybe they will stick around for longer.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Luvocracy lacks structure, can't communicate with employees.

    Operations Assistant (Former Employee)
    San Francisco, CA

    ProsCasual, telecommuting, fellow ops assistants were great people.

    Cons- Communication between ops assistants and higher ups was pitiful. Management paid no regard to us even though we basically ran the company for them. They seemed uncomfortable even talking to us face to face.
    - Despite having direct contact with people who used the site and vendors whose items we sold, suggestions to improve procedures were often disregarded.
    - We had several paycheck issues and were given excuses that felt like lies.
    - We were shoved in a windowless office across town. The space was uncomfortable and not ideal for an office of 15+ people.
    - General treatment was disrespectful and exclusionary from start to finish.

    Advice to Senior Management- Communicate with your employees. It's ridiculous that we had to ask to be included in company wide emails.
    - Some of your higher ups are simply incompetent. Some ops assistants were better and more experienced.
    - Make modifications to your company's structure. Work on your value proposition.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Interesting concept, but horrible management and treatment

    Operations Assistant (Former Employee)
    San Francisco, CA

    ProsCasual. Occasional catering. Easy commute.

    ConsEngineers are rude and put on a pedestal. Assistants never received appropriate raises. Communication was atrocious. Shifts were scheduled inefficiently despite several requests to change it. Uncomfortable environment. Do not expect to be treated equally or be given any proper introduction to the rest of the company. Teams are segregated in a bad way! Several issues with payment.

    Advice to Senior ManagementFor starters, basic respect for ALL of your employees would be nice. Just because one is not an engineer does not mean they are not valuable to the company. Consider actually listening to the people who are dealing with your customers on a daily basis. You'd be surprised by their understanding of what the problems are and their solutions to those problems.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Things are not always as advertised

    Online Data Entry Assistant (Former Employee)
    San Francisco, CA

    ProsFlexible schedule. I heard from other who had been there for a long time that getting time off approved was easy.

    Cons- Misinformed at interview regarding opportunity for advancement- there aren't any for low-level employees. Despite signing a contract as a temp-to-perm stating an "opportunity for FT employment after 6 months", there were people who had worked there for over a yr and were still not offered benefits nor a raise. Very stagnant job.

    - Office infested with mice, roaches and flies. Often dirty.

    - False advertising from the start- in spite of the benefits which the company boasts about on its website, we never saw any of these in the low-level employee office. We often did not have snacks, for eg, and we usually were out of bare necessities such as toilet paper and soap.

    - higher mgmt VERY disconnected from low-level employees that do the basis work for the website to do what it is meant to do. I dont recall seeing my boss more than 3x since I was hired and most of us hadn't met anyone from the main office.

    - general sense of being unappreciated by the company.

    - very disorganized management.

    Advice to Senior Management- be more inclusive to the people who do the grunt work; help them to feel like they are a part of the company. Their jobs may be basic but without them, you wouldn't have a functioning website.

    - do not advertise or suggest that there are opportunities for advancement when there aren't. Most of us wouldn't have taken this position if we had known that we would be perpetually stuck at $12/hr.

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Glassdoor is your free inside look at Luvocracy reviews and ratings in San Francisco, CA — including employee satisfaction and approval rating for Luvocracy CEO Nathan Stoll. All reviews posted anonymously by Luvocracy employees.