Luxottica Reviews

Updated October 23, 2014
Updated October 23, 2014
251 Reviews
3.1
251 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Luxottica CEO and Director Andrea Guerra
Andrea Guerra
118 Ratings

Review Highlights

Pros
  • Yearly free pair of glasses (prescription or plano) valued up to (in 7 reviews)

  • 1 Free pair of sunglasses every year up to (in 7 reviews)


Cons
  • Some of the company's choices of upper management are questionable (in 17 reviews)

  • If you are looking for a REAL part-time job, do NOT apply here (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    More than a job, family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Sunrise, FL
    Current Employee - Store Manager in Sunrise, FL

    I have been working at Luxottica full-time (more than 5 years)

    Pros

    All of them. Great developmental company

    Cons

    None. All fun and fixible

    Advice to ManagementAdvice

    Open mind

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It was great, I loved my co workers.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica

    Pros

    The pay was great and I loved seeing people.

    Cons

    People bought sunglasses and then returned them complaining about the prices.

    Advice to ManagementAdvice

    No advice. Well, tell everyone to step up their game and work as hard as team 6224 in Marketplace Mall

  3.  

    Decent, fun employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Edinburgh, IN
    Current Employee - Key Holder in Edinburgh, IN

    I have been working at Luxottica full-time (more than 3 years)

    Pros

    Good benefits, OK 401k, good work environment. Generally managers are nice and friendly to full time employees. It gets really fun around holiday times and many companies give you extra bonuses and incentives to sell their products.

    Cons

    boring and unchallenged work. District Managers are terrible at best, however they are rarely seen. Can be overworked at times, especially on black friday (thursday) expect to work 20 or more hours in a day.

    Advice to ManagementAdvice

    Let individual stores do their jobs and get out of the way unless quotas are not being met.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Could have been better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica

    Pros

    I love working for sunglass hut because you are not limited by many rules, it allows you to be creative and make the best of your judgement. Also if you love to sell, this is your place to shine.

    Cons

    I absolutely hate the management, very unstructured and very unprofessional at times, its sad because the job could be so much better! They care a lot about making numbers, not a lot of clientling

  6.  

    Tough but fair

    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Luxottica

    Pros

    Tough but fair place to work and very updated with 21st century technology.

    Cons

    Sterile environment needs more laughter.

    Approves of CEO
  7.  

    potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica part-time

    Pros

    good experience with high end merchandise. Freat micro managing experience

    Cons

    terribly work hours (hardly enough. shifts are 4 hours a week)

    Advice to ManagementAdvice

    provide more full time opportunities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Can't complain, much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sunglass Hut - Sales Associate in Beaumont, TX
    Former Employee - Sunglass Hut - Sales Associate in Beaumont, TX

    I worked at Luxottica part-time (less than an year)

    Pros

    the pay was pretty good, the people I worked with were pretty fun, it was nice.

    Cons

    the con is....location.
    I live in a part of Texas where paying $80-$400 for a pair of sunglasses is a bit ridiculous to a lot of people, so reaching your sales quota is super hard.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luxottica

    Pros

    Free eye care, jeans and t-shirt dress code, lots of glasses and sunglasses.

    Cons

    The MOST TOXIC culture of any organization I've been at. Mediocrity is the norm here. If you are deemed a smart person, or a high performer, hold tight! The few promotions that were given were to the people who have slept with the"leaders", or are the biggest suck ups you've ever met. If you perform at a high level, more times than I can count they were not credited, or degraded to make them feel worthless. There's nothing like bringing someone down to a turtle's level.

    People are a cheap commodity at Luxottica. It's a revolving door of talent leaving the organization. People come, get the title/experience and leave.

    Advice to ManagementAdvice

    TOTAL Lack of career pathing. Promote your people. Stop fighting among yourselves, the people below you suffer.

    More times than I can count other people were credited for my work. HR has fostered the MOST TOXIC corporate culture of any organization I've been at. Some of the worst offenders were HR "leaders", who not only can't get along with each other, but set an example of lying, cheating and backstabbing. When looking at an organization's culture, look at the leadership examples.

    Lastly, stop pandering to your associates. There is nothing worst that being lied to your face about how much you "care". Actions speak a lot louder than words.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    I have been here a few years now and it is by far the most unprofessional place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optical Associate in Columbus, OH
    Current Employee - Optical Associate in Columbus, OH

    I have been working at Luxottica full-time (more than 3 years)

    Pros

    They have some great workers who work hard and are good all around people

    Cons

    This place needs a whole new restart with management and hr. Nothing you say to hr is private they tell everyone what you discuss and are on the management side . They tell you when you decide to leave or they get rid of you that you won't find anything better than here and that you are a loser and good luck with your crap life ..so unprofessional .They said they want you to come to them with issues and solutions to make the place run better but when you do they get offended and mad and tell you if you don't like how they do things or their ideas you can go work somewhere else.they don't treat any of their workers with any respect they see everyone as machines who are expected to do how many jobs they say and when they want them and not make any mistakes.they don't train anyone properly their way of training is a 4 min run through of how to do the job and your expected to hit rate immediAtly or you will be threatened with a write up if you don't.The job requires a good two weeks of training and doing it for a few months to be able to hit quota but they don't care if u don't get what they want immediately they harass you and most people quit. They lie and give people points so that it comes to the point where you can't miss any work and they can also mandatory for overtime whenever they please and they know you must come in because you don't have any points left .they will mandatory some people every day of the week for 12hrs shifts they don't care if you have kids or school they expect you do drop everything and do whatever they need to help the, but don't want to help you.they point you even with family deaths they don't care what happens you are to be at work and hit rate unless your one of managements snitches then you can do nothing and leave early everyday and text and walk around and never get in trouble for anything .this place is such a hostile work environment and management walks around and treats like a prison .they have so many great people working their that deserve better the people are the only thing that keep me their until I find another job I wouldn't reccome c this place to anyone the much nicer and professional lab is down the street called vsp you can work here for 15 years and still do the same job but they will promote someone who bends to what they say and tell them how great they are when they have no experience in a area whatsoever.dont expect a raise either your lucky to get a 10cent yearly raise most people. Are about the same as a new hire that have been there 10+ years

    Advice to ManagementAdvice

    Corporate needs to step in and take out all the people who are power hungry and don't know how to treat human beings and remake management from scratch or this place will continue to go down in production as it is right now and you will continue to lose all your new and veteran employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Undervalued & Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Myrtle Beach, SC
    Current Employee - Sales Associate in Myrtle Beach, SC

    I have been working at Luxottica part-time (more than an year)

    Pros

    The discount is ok, and the scheduling can be flexible. An employee also has the flexibility to work at any store in the US as long as they have the hours - anytime.

    Cons

    Good managers and teams are hard to come by - anyone not focused on shortsighted monetary goals are replaced, repositioned, or removed unceremoniously.

    Advice to ManagementAdvice

    The company seems to take advantage of the fact that it has almost a monopoly on the optics industry, and therefore doesn't invest much into retention, customer care, fair wages, and health.

    The turnover, in my two years with the company at over 11 locations including Sunglass Hut, LensCrafters, and Sears Optical, is very high and chaotic. In my region (60-South East) it seems to be that the good ole boy system is at play in upper management.

    No mater how much knowledge, experience, or degree, if you cannot make people buy something and sign up for a credit card, there is no growth potential for you.

    It is great as a part time job for college but please don't waste your time on trying to build a meaningful career.

    The millennial market will not tolerate your brand of sales, employment, or micromanagement. It is time to revolutionize the way your business is run because you are loosing contracts with valuable brands, losing the loyalty or customers and seasoned employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Luxottica Photos

Entrance to a typical Sunglass Hut, one of more than 2000 stores operated by Luxottica Group
Luxottica
Luxottica Year end photo
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