Luxottica Reviews

Updated September 11, 2014
Updated September 11, 2014
240 Reviews
3.1
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Luxottica CEO and Director Andrea Guerra
Andrea Guerra
111 Ratings

Review Highlights

Pros
  • Yearly free pair of glasses (prescription or plano) valued up to (in 7 reviews)

  • 1 Free pair of sunglasses every year up to (in 7 reviews)


Cons
  • Some of the company's choices of upper management are questionable (in 15 reviews)

  • If you are looking for a REAL part-time job, do NOT apply here (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Take the good with the bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sunglass Hut Store Manager  in  Farmington, CT
    Current Employee - Sunglass Hut Store Manager in Farmington, CT

    I have been working at Luxottica full-time for more than 5 years

    Pros

    I love the Luxottica employee discount. The job at SGH allows for alot of independence so you feel like you are running your own business. I make my own schedule which is awesome and I make the customer happy.

    Cons

    Field management is very inconsistent. You pretty much have to do whatever it takes to make the customer shut up so you don't get a customer complaint. You are also alone in the store most of the time. The company pays more to outside hires than inside promotions.

    Advice to ManagementAdvice

    Reward your best selling/managing staff if you want them to stay. Pay them more or someone else will.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great potential but management varies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Luxottica part-time for more than a year

    Pros

    Positive upbeat company. They are always trying to improve their process. The perks of sunglasses were nice.

    Cons

    Constant change in management was difficult. The biggest struggle was working inside of a Macy's store. Sunglass Hut and Macy's did not always see eye to eye

    Advice to ManagementAdvice

    Contest for Managers was great but it does not encourage the staff to work harder because we did not win the trips or money

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica

    Pros

    Easy scheduling from college to home.

    Cons

    Bad customer relations and treat employees poorly

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  5.  

    Don' t be fooled....it's all about the money ... money ...money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager Luxottica
    Former Employee - Store Manager Luxottica

    I worked at Luxottica full-time for more than 10 years

    Pros

    Fantastic employee discounts and freebees as well as vision benefits.

    Cons

    Limited career movement unless you live in metro area.... and forget about keeping your job past ten years in the more suburban areas- particularly if your doing it well- the last thing Lux wants to do is to continue to give pay increases to a manager in a smaller volume store. They can simply manufacture a situation to send said manager packing and replace them with someone less experienced that they can pay significantly less.

    Advice to ManagementAdvice

    Your tenured managers that you are so quick to send off to save a dime are your best investment. Honor them for the hard working and loyal employees that they are.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Sales Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sunglass Hut - Sales Associate  in  Tallahassee, FL
    Current Employee - Sunglass Hut - Sales Associate in Tallahassee, FL

    I have been working at Luxottica part-time for less than a year

    Pros

    Personal growth, great mentor ship in a corporate setting

    Cons

    compensation and hours can be tough to come by

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica full-time

    Pros

    Company provides weekly meal cards employees can use at their cafeteria. Coworkers are always helpful and kind. Great work environment. Supervisors are understandable and work with their employees.

    Cons

    Difficult to transition to a new position within company due to budget issues and controversy with management in Milan. Limited growth. Requests of any kind usually take extended periods of time to resolve.

    Advice to ManagementAdvice

    Work on retention and communicating with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Luxottica full-time for more than 3 years

    Pros

    great employees, great discounts, great as a pt job.

    Cons

    will not promote. been there for three years, kept being promised a promotion if i did certain things......the promotion was never delievered after i did everything plus more

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Optician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician  in  Denver, CO
    Current Employee - Licensed Optician in Denver, CO

    I have been working at Luxottica full-time for more than 3 years

    Pros

    Insurance and Pay is good especially if you get commission for making your sales goals.

    Cons

    Get ready for a high pressured sales job with unrealistic sales goals. You can't find people to cover because they staff minimum employees. Pay raises are not based on performance and are very small. They burn out good employees. Management is constantly mico managing.

    Advice to ManagementAdvice

    Show some appriciation to your hard working employees. Talk more possitive in meetings instead of beating down everyone over sales.( not a good motivator) Give realistic sales goals and don't punish a store with crazy sales goals just because they did good the previous year.

    Neutral Outlook
    No opinion of CEO
  10.  

    Good benefits and employee discount, horrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  McLean, VA
    Former Employee - Assistant Manager in McLean, VA

    I worked at Luxottica full-time for more than 3 years

    Pros

    The discounts you get on glasses & commission on sales were great.

    Cons

    Horrible upper management, complained to HR more than once before any action was taken.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Not as bad as some other retail jobs I have had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sunglass Hut - Sales Associate  in  Evansville, IN
    Former Employee - Sunglass Hut - Sales Associate in Evansville, IN

    I worked at Luxottica part-time for less than a year

    Pros

    Most of the time it was great working there. I loved dealing with the customers, doing paperwork, and looking at the newest sunglasses that were sent in every week.

    Cons

    Definitely having numerous of managers and hardly any training. The regional manager/managers were never enthusiastic about making the goal for us to get commission. Probably because they were never trained. Also, working by yourself for 8 hours and sitting was breaking the rules, was a little much. With back problems already and during slow times, the days got long.

    Advice to ManagementAdvice

    Keeping managers at the location was hard. I went through 3 different managers during my 4 month time there at Sunglass Hut. Definitely need to train their employees/managers more. The only reason why I knew so much is because my brother worked there before me. If he wasn't there to help me with each step, I would have been completely lost. The Regional Manger was so hard to get ahold of, and when there were new employees or problems with the computer/system, we would have to call numerous of times to get a response.

    Recommends

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