Luxottica Reviews

Updated July 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
Luxottica CEO and Director Andrea Guerra
Andrea Guerra
128 Ratings

Pros
  • Manager is nice and free pair of sunglasses on your yearly anniversary with the company (in 7 reviews)

  • Great discount (30% always, 50% occasionally, free eye exams) (in 11 reviews)

Cons
  • Some of the company's choices of upper management are questionable (in 17 reviews)

  • Business is heavily oriented on sales goals and support activities (in 6 reviews)

More Pros and Cons

286 Employee Reviews

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  1. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luxottica

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    discount, hours, fun environment

    Cons

    rude customers, inventory, low pay


  2. A good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL

    I worked at Luxottica (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Interesting. Has it's perks.

    Cons

    Hard to switch days if you don't ask on time. Working alone instead of working with people.


  3. Sunglass Hut Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sunwear Consultant, Event Coordinator, and Visual Merchandiser in San Francisco, CA
    Former Employee - Sunwear Consultant, Event Coordinator, and Visual Merchandiser in San Francisco, CA

    I worked at Luxottica part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    discount, event promotions, eyewear knowledge

    Cons

    Inside Macy's, short staffed, limited upward mobility


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  5. Optical Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Manager
    Current Employee - Optical Manager

    I have been working at Luxottica full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits and discounts, 401K match is good, surprise contests with nice prizes

    Cons

    They say they are family oriented but expect you to work all holidays and for management, there are so many weeks were you are not able to take vacation you miss out on alot, for example no time off in March, which if you have children, they usually have a spring break, no time off during August, etc, plus many other times

    Advice to Management

    Tell your managers they are appreciated and show it, be a little more flexible with time off.


  6. Okay for part time only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luxottica

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discounts are great and getting to meet all different kinds of people. Great vision insurance as well.

    Cons

    Commissions were not enough to even cut what we sell. Working alone is not fun especially when a lot of people enter the store or there are people stealing.

    Advice to Management

    Better loss prevention techniques could deter shoplifters. Also restructure commissions to mirror how much we sell.


  7. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sunglass Hut - Sales Associate in Cherry Creek East, CO
    Former Employee - Sunglass Hut - Sales Associate in Cherry Creek East, CO

    I worked at Luxottica

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great employee discounts at Lense Crafters.

    Cons

    Wasn't given the hours promised.

    Advice to Management

    Management wasn't professional. I worked inside Macy's and wasn't allowed to pick up more hours at an actual SGH store in the mall, according to my manager. No room for growth.


  8. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Environment. Great fellow store managers.

    Cons

    Low pay and small commission base. Company frowns upon full time sales associates. Majority of stores need seasoned, experienced staff members that can represent the brands appropriately. Many of the Regional Manger have been in the same position for many years; which have made them dis-connected with employees and Store Managers. Many of the Regional Manager "forgot" what its like on a store level.

    Advice to Management

    Start letting the Store mangers hire at least 1 full time sales member for every store. Sales will rise and the quality of customer service will increase. Sometimes having many part-timers working "peak 4 hours shifts" is not the best answer for quality customer service.


  9. Trade Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Luxottica (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Luxottica boasts an environment that is friendly, energetic, and inspirational. Though at times the work load can be demanding and requires working past normal business hours, the experience you gain is unparalleled. The company is great and is reflective of the wonderful people that work there.

    Cons

    Unfortunately, once you are at a manager level it is difficult to progress higher within the organization. Also, compensation is not always within industry standards.


  10. Fun to work for but no support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luxottica part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This company is super fun to work for and I learned a lot. Great discounts on products during employee appreciation week!

    Cons

    Lack of support from upper management. I was a part time employee working 25 hours/week but had the responsibilities of a 40+ hours/ week store manager.

    Advice to Management

    Provide more support to lower level employees. Don't put a manager's job onto a part time assistant store manager and if you are, provide appropriate compensation.


  11. Helpful (2)

    optical manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optical Managrr in Boston, MA
    Current Employee - Optical Managrr in Boston, MA

    I have been working at Luxottica full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really nothing nice that I can say. Don't value professional opticians, only looking for people that will push the cap they are trying to sell.

    Cons

    See my pro remarks. This company is profit driven at the expense of a quality product that could have real value for the patient.

    Advice to Management

    Train people well so they can leave, Treat them well enough so they don't want to. - Sir Richard Branson. To bad he doesn't own Luxottica.



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