Luxottica Reviews

Updated October 27, 2014
Updated October 27, 2014
253 Reviews
3.0
253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Luxottica CEO and Director Andrea Guerra
Andrea Guerra
119 Ratings

Review Highlights

Pros
  • Yearly free pair of glasses (prescription or plano) valued up to (in 7 reviews)

  • 1 Free pair of sunglasses every year up to (in 7 reviews)


Cons
  • Some of the company's choices of upper management are questionable (in 17 reviews)

  • If you are looking for a REAL part-time job, do NOT apply here (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Undervalued & Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Myrtle Beach, SC
    Current Employee - Sales Associate in Myrtle Beach, SC

    I have been working at Luxottica part-time (more than an year)

    Pros

    The discount is ok, and the scheduling can be flexible. An employee also has the flexibility to work at any store in the US as long as they have the hours - anytime.

    Cons

    Good managers and teams are hard to come by - anyone not focused on shortsighted monetary goals are replaced, repositioned, or removed unceremoniously.

    Advice to ManagementAdvice

    The company seems to take advantage of the fact that it has almost a monopoly on the optics industry, and therefore doesn't invest much into retention, customer care, fair wages, and health.

    The turnover, in my two years with the company at over 11 locations including Sunglass Hut, LensCrafters, and Sears Optical, is very high and chaotic. In my region (60-South East) it seems to be that the good ole boy system is at play in upper management.

    No mater how much knowledge, experience, or degree, if you cannot make people buy something and sign up for a credit card, there is no growth potential for you.

    It is great as a part time job for college but please don't waste your time on trying to build a meaningful career.

    The millennial market will not tolerate your brand of sales, employment, or micromanagement. It is time to revolutionize the way your business is run because you are loosing contracts with valuable brands, losing the loyalty or customers and seasoned employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great potential but management varies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Luxottica part-time (more than an year)

    Pros

    Positive upbeat company. They are always trying to improve their process. The perks of sunglasses were nice.

    Cons

    Constant change in management was difficult. The biggest struggle was working inside of a Macy's store. Sunglass Hut and Macy's did not always see eye to eye

    Advice to ManagementAdvice

    Contest for Managers was great but it does not encourage the staff to work harder because we did not win the trips or money

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica

    Pros

    Easy scheduling from college to home.

    Cons

    Bad customer relations and treat employees poorly

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Take the good with the bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sunglass Hut Store Manager in Farmington, CT
    Current Employee - Sunglass Hut Store Manager in Farmington, CT

    I have been working at Luxottica full-time (more than 5 years)

    Pros

    I love the Luxottica employee discount. The job at SGH allows for alot of independence so you feel like you are running your own business. I make my own schedule which is awesome and I make the customer happy.

    Cons

    Field management is very inconsistent. You pretty much have to do whatever it takes to make the customer shut up so you don't get a customer complaint. You are also alone in the store most of the time. The company pays more to outside hires than inside promotions.

    Advice to ManagementAdvice

    Reward your best selling/managing staff if you want them to stay. Pay them more or someone else will.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Sales Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sunglass Hut - Sales Associate in Tallahassee, FL
    Current Employee - Sunglass Hut - Sales Associate in Tallahassee, FL

    I have been working at Luxottica part-time (less than an year)

    Pros

    Personal growth, great mentor ship in a corporate setting

    Cons

    compensation and hours can be tough to come by

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    General manager

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Orlando, FL
    Former Employee - General Manager in Orlando, FL

    I worked at Luxottica full-time (more than 3 years)

    Pros

    Most of the staff was pleasant to work with.

    Cons

    Everything. Corporate structure, upper management, un realistic goals, I could go on for hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Don' t be fooled....it's all about the money ... money ...money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager Luxottica
    Former Employee - Store Manager Luxottica

    I worked at Luxottica full-time (more than 10 years)

    Pros

    Fantastic employee discounts and freebees as well as vision benefits.

    Cons

    Limited career movement unless you live in metro area.... and forget about keeping your job past ten years in the more suburban areas- particularly if your doing it well- the last thing Lux wants to do is to continue to give pay increases to a manager in a smaller volume store. They can simply manufacture a situation to send said manager packing and replace them with someone less experienced that they can pay significantly less.

    Advice to ManagementAdvice

    Your tenured managers that you are so quick to send off to save a dime are your best investment. Honor them for the hard working and loyal employees that they are.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Luxottica full-time

    Pros

    Company provides weekly meal cards employees can use at their cafeteria. Coworkers are always helpful and kind. Great work environment. Supervisors are understandable and work with their employees.

    Cons

    Difficult to transition to a new position within company due to budget issues and controversy with management in Milan. Limited growth. Requests of any kind usually take extended periods of time to resolve.

    Advice to ManagementAdvice

    Work on retention and communicating with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sunglass Hut - Sales Associate in Spartanburg, SC
    Former Employee - Sunglass Hut - Sales Associate in Spartanburg, SC

    I worked at Luxottica part-time

    Pros

    Loved this job. Great pay rate and good commission. Learned how to engage customers easily and felt comfortable doing it. I had an awesome team with me. Really understand and display that they carry quality over quantity products in the store. Had great interactive app on Ipad that customers would use all the time. Even though I no longer work there, I will still be a loyal customer for life.

    Cons

    Really wish the store I was at had a security camera, other than that, no complaints!

    Advice to ManagementAdvice

    I have no advice for them, I think mine did a great job

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great College Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sunglass Hut - Sales Associate in Boise, ID
    Former Employee - Sunglass Hut - Sales Associate in Boise, ID

    I worked at Luxottica part-time (more than an year)

    Pros

    Flexibility with hours, energetic and friendly atmosphere, small team of co-workers enables employee bonding. Great manager!

    Cons

    If you are not a natural at sales pitch, it could be a challenge to meet your weekly goal. Keeping an eye for shop lifters when the store is busy is always a challenge especially if you are by yourself

    Advice to ManagementAdvice

    Great Job at management! I think the the manager at the location where I worked did an awesome job at being at being a transactional and transformational leader!

    Recommends
    Neutral Outlook
    No opinion of CEO

Luxottica Photos

Work at Luxottica? Share Your Experiences

Luxottica

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.